Alpenlodge - Das Dorfhotel

Warm, comfortable hotel with great facilities for young children. Great room with a large balcony. Nice pool.

Some areas feel a little tired and could use an update - particularly the playroom. Worst thing we saw was a guest requesting something to eat outside the designated meal times and getting a point blank refusal!

Good location.Friendly staff.Good food

The pool wasn't warm

Location is good only 400 meter from the lift. Easy walk. Sauna area is is quite nice, albeit the saunas being small. Menu in the evening is decent, but portions could be bigger.

Hotel still carries the old name Beck. Rooms are clearly in need of renovation. Ex: When we entered the room there light were bare looking straight into the bulbs (It did get fixed straight away) Not able to get a constant temperature for water in the shower. Super hot or super cold.

Breakfast and dinner were great, nice staff with a warm welcome and a good and pleasant atmosphere in the hotel

Rooms are a bit dated

Not much. The (few) staff that were available were doing the best they could and were friendly despite the situation.

Where do I begin. What is advertised is not what you get. The photos must have been taken years ago when someone actually cared about the place. The owner has (apparently) sold the property, has given up on maintenance and is never actually on site (according to the staff).As an example, there were simply not enough staff working to cater for the number of guests. With around 100 guests, they had 2 staff in the kitchen and 3 waiting staff, hence, the evening meal took over two hours. We didn’t get our starters, the salad buffet ran out and wasn’t refilled, and the main meal was poor, at best - a goulash with two small bits of meat and an unidentifiable hard vegetable.The children’s play area contained dangerous broken equipment, including stagnant water pooling in the tires on the legs of the swing and a horse on a spring that would almost definitely give a child splinters or worse.The ‘garden area’ is a disgrace, most of the lounge beds are broken and there is a hammock that is torn and filthy.The terrace was generally unclean and the furniture was old, worn out, and very unappealing. The step up onto the terrace was uneven and dangerous, this is an access point between the terrace and the garden/children’s play area.In the apartment, there was a children’s room, with bunkbeds but these had not been made up for use, instead, one single bed had been made up in the lounge area. All beds available should be made up and the guests should have the choice of where to sleep.The pool looked murky and was small, it was nothing like the website photos portrayed. I would not let my child swim in that water.FYI - the ‘lake’ is a public access facility and not owned by the hotel. The hotel don’t even provide pool/swim towels, you’re expected to use the bath towels if you go to the lake or bring your own.None of the decoration and facilities could be described as “first class” and this is so far from a 4 star rating that it’s laughable.

service! cosy fire placeexcellent food

swimming pool could be renovated. however it was exceptionally clean.

thank you to all the welcoming staff, Katharina & Christina as well as all the other wonderful people who made our experience in the hotel hard to forget.

- great location, - ride courses- VIP visitor card, with which you can have a lot of discounts and free lifts - bar keeper and weiters are amazing guys. reception girls are sweet, wife of the owner is very friendly and trying to help with everything - dinner was delicious, bar keeper is doing amazing aperol

- creepy owner. was trying to open my room door with own key, when I went out, was running to the elevator, pretending than nothing happened. staff generally don’t know how to know the door, they just open the door with own key, whenever they want, and entering without invitation. you feel yourself insecure and not safe- no cakes on breakfast. first time see hotel, where on breakfast there are no sweets. probably keeping an eye, that visitors don’t get fat. Juices are not natural, generally breakfast is poor - very old spa area. Swimming pool is small and cold, saunas are very small, for max 2-3 people. Dampfbad is plastic one, benches are not from stones. - very unpleasant thing was during check-out. I had a cat with me, hotel charged 18 euro night for her. But they put into the bill 31 euro extra for laundry of leg bed blanket. just because I put it out from the bed to the floor and my cat might sleep on it. when I asked the original bill from laundry, they told that they will do it by themselves, just want 31 euro (you can buy 2 new for this money!). so be careful, they might charge extra, if you will use towels or bathrobe and they will need to clean it. - and back to the owner. he is walking like a spy after you. you can’t do your things and relax, he needs tons of time come to you and disturb with non needed questions. So there is a feeling, that you are a small kid, who has a special person to watch and control you

Hits Riding

dark rooms, cold and only half-open Wellness area, cold pool

beautiful town. hotel is located next to the natural swimming pool. the breakfast is good and the dinner is very good. the 4pm „sause“ is a bit basic and the same each of the days we were there but ok.

rooms are a bit old, tight and small and very run down. the spa is only open from 4pm. and the massages are only available on Thursdays with prior appointment. so if you’re going for a spa weekend this is not the right hotel.

Friendliness of staff. Location. Food. Room. Activities, eg swimming at the lake and horse riding

The indoor pool is quite small and not heated to 30degrees, so not ideal for small children

location, kitchen, staff,

very nice staff and good location close to the slopes. kids also loved the pool after skiing.

The staff were lovely and so friendly. Easy to find and the rooms were spacious

Dinner was only served till 20.00,i thought it was a little early to finish serving

repas

piscine froide

The area around the hotel is very nice

Great hospitality, staff very attentive

The breakfast could benefit from adding some sweet pastries

perfect hotel, with friendly staff en employees

Everything

Superb