Walliserhof

5th stay at property. location is ideal for hiking or for those skier type people.

amenities (massages) seem hard to schedule.

Wellness, meals, decorations, location

At the reception ladies wanted us to pay half board even tough we have paid beforehand. We had a reservation at restaurant, but there were not any table for us reserved.

A very very friendly dog hotel where you can even bring your dog with you to the dining area! For us it was extremely helpful, since our dog doesn't like to stay alone in the room while we are having breakfast/dinner. They put in our room a refrigerator and a freezer (on our request) which was extremely convenient for us.  All the staff was really nice and friendly!

The room was a bit old with not too much light.

We arrived too late for the normal check-in. I contacted the hotel via Booking the moment I saw we were running late, they answered quickly and arranged everything for us. It was just a short stopover for us. We left immediately after breakfast, which was a nice buffet and extra options to order from the kitchen.The view from our room was magical ❄️✨️

Nothing, it was all very nice.

Great location, friendly and helpful staff and delicious breakfast

Spa facilities were great but very busy!

Nice style of hotel - comfortabel bar area with games for kids. Relaxed, young atmosphere. The restaurant and food was very high quality. Friendly young staff.

For me the hotel is an upmarket stylish Youth Hostel with simple older rooms in the older part of the hotel. The room was not that clean and it was dated. For this the price is simply too high. I was given wrong prices for food twice and ended up paying almost double of what was expected. The staff could never find my booking from booking.com when I called? It seems the staff in the hotel was young and inexperienced and ultimately not well trained (although very friendly!). But for this money you can get a real 4 star hotel with top service elsewhere - if the room prices for the old rooms had been a little less expensive I would have said OK!

Breakfast amazingBig hotel with two Spa areas and nice Bar and table TennisArea very beautifulClose to ski liftHorses and other facilities around at extra moneyDog friendly, they provide dog bed and Bowls etc

A bit oldTake care that you schedule your room cleaning with reception if you plan to leave the dog alone. Could be a bit cheaper I think.

The service and kindness of the staff

Old shabby stinky room which needs a complete renovation

Cozy and large rooms. Nice pool and Spa area. Beautiful place, good breakfast and tasty dinner. Had a nice stay.

The dinner were very small portions. Later we found out, that one could have asked for more, because they want to avoid food waste. I fully support this, however I would have wished that the waiter tells you about that when ordering the dinner.

Great escape location, very modern, big rooms and very clean, great facilities with spa and pool

The only piece that wasn’t great was the käsezplätzli lunch. A little bit too watery and too much flower. The schnitzel was great though ?

Very good

Strange place where reception closes at 8pm. If you lost your key card to your room after 8pm you are homeless.If you there is an alarm in sauna no one will come to help. Strange for a quite large hotel with 3 buildings and large sauna facilities.Terrible marketing: photos on website do not show reality. In reality the hotel and rooms are better

We had a really good stay. The staff was exceptionally nice for letting us store our suitcases while we were hiking for multiple days.

The shower construction was a little tricky because it flooded the bathroom after every shower.

Small but fine spa with a beautiful garden.Clean rooms, good team

No spa slippers in a spa hotel ? We had a dropping shower whole night , they were kind enough to change the room next day but they were aware of the problem.On weekends when they receive groups of guests, organisation was troubled, our table were given to other guests and dinner take ages , it took 2 hours for a 4 course.

beautiful space and lovely people

that booking.com overcharged me by 100€ per night above their standard website rate

Exceptional

Good

Superb

Exceptional

Very good

Exceptional