Hotel-Pension Heike

Great people/host. Great location

I don’t think I would do a half board next door again. The food was good but paying 7 euros for a bottle of water is horrible. But that was our choice and not hotel fault.

Super friendly and attentive staff; good and diverse breakfast and service; lovely location; clean; basic but well maintained. Very good vibes!

Nothing. Just that the price was too high because of Christmas season.

The sweetest and kindest people, amazing breakfast and everything is super clean. Rooms are cleaned every day. There is a special storage for the ski equipment. Busstop to the city is very close by and the pension can arrange a free bus ticket to travel around. Honestly, this has been a amazing experience. So warm, so welcome, you feel so at home and miss it already!

Absolutely nothing :)

Immaculately clean, very friendly and helpful staff, very close to transport links

Good location, easy check in and out, helpful staff.

The sofa in the living room was creaking very badly, couldn't sleep on it at all.

Rather well located , if only the buses could be relied on and were running a bit later in the evening

Hard to reach past 7 in the evening

The hotel is incredible with truly wonderful staff, clean and comfortable rooms, and a delicious breakfast each morning. Very easy to connect to lifts in the area using the ski bus.

I admit this is on me for not researching well enough, but it’s not very convenient to get from the hotel to neighboring towns in the evening. Buses are limited and they stop service around 6pm.

A beautiful boutique hotel in Kitzbuhel! The room was super clean, everything was so neat and cute, and we had all the amenities one might need. You can cook in the room since it is fully equipped. The breakfast was dreamy, everything fresh and delicious! Very good location as well. The bus stop is about 2min walk and there are frequent rides to Hahnemkamn, just outside the ski gondola. I highly recommend it!

Everything was perfect.

Traditional property with modern facilities in a good location. Very friendly family run. Very nice continental style breakfast buffet with choice of cooked egg. Very clean. Common room available for playing games in the evening and honesty fridge with drinks.

Very well located with access to two nice local restaurants walking distance. Sleeping listening to the river flow was a great experience. The breakfast and the fridge with self service beers 24x7 and drinks was a great service .

One of our beds squeak a bit when you move but that was not a big deal for us the room with kitchen was what we needed .

Great service at breakfast and very friendly people. Spotless rooms!

Friendly and clean

small bathroom no ability to have a shower

staff was friendly, breakfast was ok, rooms were basic but given the price a great value for money overall!

No comments

Staff are lovely, the entire facility is exceptionally clean, and the continental breakfast with eggs was great!

The only thing I didn't like, which seems to be an Austrian hotel thing, was the mattress and pillows, so I don't fault this hotel for it really. We stayed at three different hotels during our tour of Austria and they were all the same. The mattresses are thin and uncomfortable and the pillows are thin and you usually only get one. I would suggest, offering two pillows for single beds and four for doubles though.

Good location to ski areas. Owners are a lovely family. Friendly, knowledgeable, helpful. Previous reviews mentioned trouble getting around without a car. We had minimal trouble navigating with the buses. Also 2 fabulous restaurants within a block made it not necessary to go into Kitzbuhel every night.

Very good breakfast served in a cosy location with a view over the mountains.Clean room and nice staff.Location is ok, with the car is easy to go in the city center of Kitzbuhel.

The room was a bit too small.

Comfortable big apartman, very nice view from the balcony.

I missed the microwave owen.

I like that the hotel was close enough to a ski resort

We caught covid 3 days into the holiday. Very disappointed with the hotel staff who admitted they had covid last week.we was also over charged for breakfast. some of the roup missed breakfast due to being unable to get out of bed due to having covid. we tried to explain this on check out but was still charged

breakfast was great.room lovely.Staff lovely.

it would help the hotel greatly if the local council could put on earlier and later buses into Kitzbuhel itself. PArticularly for apres ski.

The staff are very attentive and someone is always on hand to help. The place is very clean and the rooms are a great size. Superb B&B.

The mattress was a little old and will need replacing