Santa Ponsa - Fontenille Collection

Breakfast was lovely, delicious and very fresh! Bread was amazing.

We had booked a room with a terrace, however the room we were given was very small, just wished it was more spacious.

It’s surrounded with an amazing nature.

It took three times to tell them to prepare the bed for our daughter.The restaurant is extremely expensive with the value of the taste, it made us shocked to pay 25 € for a salad which was basically nothing inside with a tiny plate.We like spending time in the hotels if we stay agroturismo but they also didn’t have varieties in the menu. It’s the same menu for lunch & dinner.

Very stylish, immense character, peaceful, good bathroom, excellent staff, good breakfast and superb chef.

Very limited storage space in room, menu limited, too pricey, fashion photoshoot an irritation throughout our stay, expensive filtered water in the restaurant, toilet continued flushing, toilet door scraped on tiled floor.

It’s a charming hotel set in an ancient farm in the countryside of Menorca, in an excellent location, under 10 minutes away from the beach and close enough to Mahon and Ciutadella. The setting is dreamy, the decor is very tasteful, the facilities are very comfortable, the personnel is impeccably nice and helpful, and the food is very very good. We had lunch and breakfast and both were excellent. Beautiful gardens, excellent swimming pools (indoor and outdoor), lots of room to walk or cycle around. We will definitely come back to stay here.

The property is beautiful and the gardens are truly mesmerizing. The room was big and well decorated, bed was comfortable.

Looking for a Relais Chateaux experience? keep looking and don’t book here!The property is clearly understaffed and you don’t have half the service you expect considering that the hotel is a Relais Chateaux and rooms are very pricey.When we arrived at 9pm, we didn’t receive even the most basic information about the facilities such as the breakfast hours and the person bringing us to the room forget to bring the card unblocking the electricity in the room, went back downstairs and we had to wait 5 minutes in the dark of our room before my husband finally chased her downstairs.The service at the restaurant was very slow and unprofessional, although the prices are similar to a Michelin star. We waited water when we first seat for more than 15 minutes to have the water we ordered and no one explained the dishes brought to the table. The day after, at the bar (which is literally 30 sec by walk from the restaurant as in the same property), the barman refused to serve us the bottle of wine we had at the restaurant the day before because “the wine menu is not part of the bar menu, and he doesn’t have time to go fetch a bottle at the restaurant”. After insisting and highlighting how crazy that was, even suggesting I go and grab the bottle by myself, one of his colleagues brought us the bottle and the plancha we ordered(28€ for 3 (really 3) pieces of jamon, 3 pieces of saucisse and some pieces of cheese) after 30 minutes of waiting.The swimming pool is very sad (there are only four seats around the swimming pool), and no service around the swimming pool.

it’s beautiful. Stunning and perfectly relaxing and soothing garden and pools.

service and restaurant was not up to the standard of the hotel.

If you are looking for a good price-quality stay with great ‘vibes’ in Menorca, then I suggest you look for another place. If on the other hand, you are looking for a good bed, a lovely breakfast in a (too) quiet green environment and you’re willing to pay a huge price for that, this could be your thing. However, do not ask for a superior deluxe room with terrace, as the room is anything but ‘superior’ or ‘deluxe’ and does not have a terrace but you can enjoy the view of an electricity pillar if you open your window (do not get fooled by the photos onthe website). The yoga is great in their sister hotel Torre Vella; you’ll need the good vibes to stay zen when they tell you you can’t have dinner in the hotel because the place is fully booked by outsiders. On a side note, if you suffer from rheumatoid arthritis, weak hand muscles or a higher-than-normal hair density on your scalp, Bring Your Own hairdryer.

Everything is tasteful, the location, the decor, the spa, the gardens, everything is spotless.

The check-in was chaotic, with over 40 minutes waiting in the bar.

Setting

Musty room

Felt like a sanctuary- most heavenly escape in menorca. Breakfast was beautiful and we loved every second of our stay.

Beautiful authentic Hotel. the perfect escape for a romantic weekend

too short

Beautiful location , peaceful and relaxing . beautifully decorated

The property is gorgeous and the indoor swimming pool is something special.

The property was stunning.

Service from restaurant can be improve substantially.. as well as the prices for the menu. Considerably overprice for what it was offered..

It was all perfect!

Very good

Superb

Good

Amazing hotel...far exceeds expectations.Extremely beautiful and chic! 10 stars

Passable