Clarion Congress Hotel Usti Nad Labem

Comfortable beds, breakfast was served to the room, which was the first time for us to eat breakfast in the hotel in the room. Also, free parking underground.

We came before the midnight and had to wait about 20 minutes for reception to receive our registration though Booking.

I rated everything with maximum values,because i was very satisfied with my stay in hotel Clarion. I am not demanding person,but sometimes happen,that something meets all of your requirements and awaitings.Thats why i want to say : Thank you for the nice stay.Also the view from my room was very nice.I could even have my parked car under my sight :)

There was nothing to dont like it.

Modern and spacious rooms, comfortable beds, perfect cleanliness. Effective but silent A/C. Friendly staff welcoming us with a smile. Large selection of cold and warm meals at breakfast. Overall, very good value for money.

On one side of the hotel, the rooms face what is perhaps the least attractive street of the city with socialist-style blocks and shabby shops.

The receptionist was paticularly professional...Changed my room for me and was very attentative to my well being. The breakfast was much better since my last review..Staff friendly, attentative and offered eggs how i wamted them...Great.

My first night was on the 5 th floor and the "Air conditioning" was just blowing out hot air..You can open the window but thep noise is disturbing, mostly created by the low life wondering around the area shouting , or generally making a noise..so i had to change my room to the 3 rd floor where it was much better.

The convenience of being able to park underground and come up in the lift....The rooms were a good size and nice with Air conditioning...Good soundproofing...

Arriving at peak check-in time but having to wait 15 minutes in a queue to check in as only one overworked girl was on duty and she was having to act as barmaid as well as receptionist and concierge...The room rate at just over 100 Euros a night is expensive for Usti Nad Labem...(hardly a tourist trap!!), so the Service should at least reflect this. The breakfast was not memorable at all, and lacked any life, or enjoyment...The kitchen staff were ultra efficient at clearing tables and "Doing Their Job", but the training was obviously military in style, based on efficiency and speed, but were they happy doing this job? It didn't appear so, no smiles ,no greeting, it was like at school.

Good

No shower gel in bathroom (both relevant tubes empty), lights did not work 100 %, and traditional problems with the keys (not with me, but colleague next door)...facilities are degrading a bit in my vie year by year.

We had a lovely experience over Easter weekend because of one particular hostess. I wish I had gotten her name, but she spoke 3 languages fluently, and she helped us with many unexpected requests. She was super gracious and incredibly helpful. What a gem!

I enjoyed the breakfast and the location. We ate nearby. Maybe a 200x180 bed would be nice? But no real complaints. I'm just writing now because it's making me for the word count.

Convenient business hotel

No fridge in the room ; uncomfortable single beds

The hotel is situated in the center af Ústí Nad Labem - just opposite the Museum. The staff was very friendly - they also gave good advices for where to eat - and a fine map for the city. You can park below the hotel. I was very late for breakfast the first morning and the young lady very politely asked me if I wanted more before they took the food out. No hurry :-)

Location was good with restaurants nearby.

SLOW Check in!

The stay at the hotel was pleasant, the room was clean and the breakfast was good. The hotel is not far from the city center

Only paid parking is available at the hotel. There is no place to park outside

Perfect place to stay in Usti - hotel have parking with good price, personell are very friendly.

everything is ok

Staff. Special thanks to Ms. Anna from the reception who went above and beyond to help.Location a bit further from center but still OK.

Poor quality considering the brand and the price. Oldish furniture. Torn bathtowels. No ventilation in the bathroom. Toiletteries glued to the wall - when you are taking a bath, you need to stand up everytime you need soap. The key card gets demagnetized all the time. Breakfast was passable, lots of food was cold and/or flavorless.

Personnel

Does not deserve 4 stars, old carpet, dusty, smell in corridors, no fridge, no mini bar

I always stay in this hotel whem I tranzit Cech Republic. It has an underground parking and it is located close to center of the town

We used to eat in the evening in the restaurant downstaira but for the last 4 years has been closed.

Good breakfast and friendly staff. We were provided with a baby cot for free. Parking was also convenient.

The room looked outdated and desperately needed renovation. Also there was no option for a double bed, only two single beds moved together.

Hotel is located in the centre of Ůstí nad Labem not far from the interesting places. Parking was nice. Breakfast was OK. Staff was helpful and friendly.

Narrow single bed. No minibar.

Very good breakfast. The room was clean, quite large and air conditioned. We found a gifted bottle of water and a kettle with coffee and tea. Very helpful staff speaking both german and english.

Clean rooms, friendly staffGood breakfast

Pillow was uncomfortable

Spacious room with effective ventilation/AC, equipped with fridge and a large writing desk. The bathroom has a full size bathtub. Good sound isolation made the room perfectly quiet despite the central location. Secure parking in the underground garage of the hotel.

There was no shortcoming at all.