Wyndham Stralsund Hansedom

Our rooms television don't work and the reception is nice enough to upgrade our room to suite. I initially book the stay for my boyfriends birthday and I am happy for the upgrade.

We arrived very late, but the receptionist welcomed us warmly and quickly checked us in so that we could rest as soon as possible. The hotel is clean and tidy, in a quiet location, and we weren't disturbed by anything. The bathroom was spacious and equipped with everything necessary. The only thing I would add is that bathrobes could be provided in the room.The interior is very beautiful and cozy, with a lighthouse that lights up. We really liked the décor, which gives a nautical theme and makes you feel like you're on a ship. Breakfast was an additional cost of around 13 euros per person, but we were tired and didn't feel like going to the store, so we decided to have breakfast at the hotel. There was a wide selection of food, and everything was very tasty.We also brought our dog with us, and he enjoyed it too. We noticed that many guests had brought their pets. The only downside is that there is an additional charge of about 15 euros per night for pets.Overall, we highly recommend this place and would love to stay here again!

Best feature was access to an excellent fitnesscentre and very good spa with saunas and cold tub. Also in connection with the HanseDom recreational pool centre (but did not have time to use). Good for families.

The most expensive breakfast during our holiday and the worst quality.

During check in we got proposed extras to our reservation. Hotel presented a total cost including the extras (parking & breakfasts) and it was paid directly. Got a nice surprise during the checking out when hotel presented the unpaid extras that also must be paid. As mistake had been done but I don not feel that it was my mistake an opinion not shared by the hotel.

Excellent service for my Insulin box, since the room had no fridge. Easy additional breakfast booking right at my redecision on the moring. Unfortunalely HanseDom is not longe part of the booking as years before.

Take care on your status. Invenstment/reconstruction requirements are visible allready.

Breakfast was decent, rooms were spatious and clean, shower and bathroom were well equipped and nice. The staff was friendly and helpful at all times.

The bed's mattress was abysmal, felt like some kind of styrofoam. It was so soft I barely got any sleep at all during the two nights I stayed. Other friends staying at the hotel had the same experience. If a hotel with such a price tag can't provide for the most basic need and the reason to stay in a hotel in the first place, namely to allow for and support comfort and recovery, it does not deserve a good rating. Also, the parking fees they charge on top of the already steep price per night are insulting.

The room was very clean and the stuff friendly and helpful.

The hotels location is very decentral in Stralsund and the look of the vecinity buildings weren't a great view. Last but bot least was the price way to hight. Especally if you are a enthusiastic waterslider. Every slide (the kids slide excluded) was closed without any informations in advance because of renovation works. The breakfast was okay, but also to expensive.

we had a nice time. the staffs were very nice and the breakfast was very good. the pool area was so nice that my kids didn’t want to go home.

one thing that was annoying is that the ambulance was driving pass every night making a lot of noise. it was disappointing that the slides was not working. I

The personal at the hotel is quite Amazing, very kind and helpful without being intrusive. Room had good space, one of the beads was quite comfortable. Close to water park and mall. Food is amazing, buffet breakfast and dinner was simply awesome.

One of the beds was a sofa-bed, very uncomfortable. Is a little bit far from old town.

Breakfast options ok, close to Entertainment. Enough parking.

Dinner unavailable on first evening, had to booking a specific time slot for breakfast.

The bedroom.

The wi-fi only works for one device and it disconnects easily and to reconnect it is necessary to enter login and password again. Staff not very polite to give directions when you are a foreigner. In the bathroom the water passes under the shower door and floods the bathroom.

Building needs renovation from outside, the house looks old and a little dirty and old! inside of the hotel and the rooms have been renovated and all in all they were quite comfortable, family room big enough! all was good but work on renovating the hotels facade!

the hotels facade is a little drawback and ugly! Even a little coloring would help!

Poor

The combination with Hansedome was really not working, bar closed and it closed one hour earlier than what was announced.

Wellness Sauna fitness extensive facility

No hot water machine in rooms

Comfortable room, friendly staff,

Location.

Dated. No A/C.

Great staffGood foodGreat value

Good

Superb

Nice, clean, friendly