Hermitage Resort & Thermal Spa

The thermal spas and garden were gorgeous The staff were very helpful and the food excellent

The insects round the lovely garden had teeth Brown bread is always my favourite and the bread was usually white

Staff were very friendly and helpful. Great view from our patio and thermal pool. Nice selection at breakfast and good coffee.

Room was a little bit basic. A bit of a walk from the port area, but you can catch a bus if needed.

Excellent Breakfast and great pools

No tea & Coffee making facilities

It is nicely located with a beautiful view from the solarium.

The pools open times are from 10-19, it would be nice to be able to extend those hours

The front desk staff was great Very professional very helpfulMy room was very cute and comfy

Really bad WiFi in my room Long walk to the main parts of town

Nice hotel , great location

Everything in roomBroken. Had to have all fixed, safe, balcony door, phone

It was clean beautiful and conveniently located in the island!

I wish we could have paid a small fee to invite our friends to join us in the outdoor pools.

Gorgeous property. Close to town.

The bed wasn’t that comfortable. Old mattress and the fixtures were a bit dated.

Location was great for walking to Ischia Porto or Ponte. Pools were nice although closed early. Breakfast and food service were quality. Grounds were well kept. Beds were ok and rooms were nice. Overall, our stay was very nice and a good value.

Recommended to offer shuttle from/to the port. One negative is they hosted a private party one night with loud DJ until midnight.

The ground and amenities were excellent. The breakfast (included) was exceptional.

Small room and even smaller dysfunctional bathroom. ( To reach the hanging bath towels, it is necessary to steps out and around the shower.)

Very lovely grounds and pools, and really bright and airy restaurant for breakfast. Also a really large balcony from which you can watch the sunrise. Staff were absolutely lovely - couldn't be nicer, and great to have room cleaned daily and towels changed. Whole hotel was spotless. A fantastic location to get around the island and with great places to eat near by. Breakfast was fantastic.

No aircon available until June (was advised by reception that this is when they put it on for the whole building!!) and the room was quite warm and stuffy at night. Obviously if you open windows then you don't get the benefit of soundproofing and wouldn't let much air in anyway because of the curtains - i think if you advertise a room as having aircon that should mean cold air on demand - not just between certain dates! Light was really quite harsh in the room - incredibly bright, like being in an operating theatre. The Spa was nice but the steam room/sauna is only available from 4pm onwards and you have to book a slot. Would have been good to have tea/coffee making facilities in the room because breakfast wasn't until 7.30am. Also bathroom looked a bit tired and could do with updating.

It had a very nice spa and pool. The massage and facial were excellent. The food was plentiful.

My room smelled of cigarettes, they cleaned it a second time, but the smell was soaked into the e walls. The other room was fine

Two pools. One thermal and one normal temp. Breakfast great and area lovely. Great hotel. Staff very helpful. Highly recommend.

The thermal pool in the spa. There was no guidance as to what to do and the receptionist was not very helpful but that could have been lost in translation.

the rooms, the cleanliness, the location is in a very quiet part of the city

breakfast, below average for a four star hotel, i' m a diabetic and there was almost nothing i could eat. For people without allergy or other intolerance would be ok. I definetly did not like the machines for coffe, really mediocre, not good enough for Italy, expescially when there was a perfect bar espresso machine in the breakfast room, but they refused to make a real cappuccino

Thermal spaOutdoor pool areas

Everything had to be charged to the room I like to pay as I go

Cleanliness

I would only rate this hotel as a 2 star. There was no tea or coffee in rooms. Little or no facilities. The breakfast was awful - little or no fresh fruit. I can’t recommend this hotel - it’s really only good for spa users. I am a walker so nothing at all about walking/trekking in Ischia.

Loved the pool area, beautiful! The balcony in our room was also nice.

The beds were hard and the pillows far too thin

Clean, comfortable and pleasant hotel. Breakfasts were excellent and facilities very good. Pool areas nice and all areas maintained well. Staff all friendly.

Extra charges to use bathrobes etc for the spa. Perhaps could have had more useful information in the hotel rooms regarding using the facilities.

Beautiful views of castle, sea and Procida from balcony. Large, comfortable rooms. Thermal pool is heated to just the right temperature and pool area very clean and well kept. Overall, decent hotel and nice place to relax but a bit of a walk to town/port (15mins).

There are a lot of older people at this hotel... Reception staff were helpful but didn’t seem to have a huge amount of local knowledge about places to go to. The spa was a bit… weird, wouldn’t recommend using! Breakfast was good but they need better coffee and a better selection of hot/savoury dishes.

Lovely grounds and the pool was very nice and clean.

The was no Welcome water in the room .