Grand Hotel Helios

Friendly staff

Good location close to the beach

Rooms were quite dated and shower tiny

Perfect location and room for a quick overnight stay like ours or a week-long vacation.

Nothing I didn't like. I didn't try the restaurant which I hear is fabulous. Traquinia's beach isn't pretty -- no palm trees or nice boardwalk -- but that isn't the hotel's fault. The beach is comfortable with no rocks in the sand.

It's been a nice holiday. The room is in a very good location, staff was very nice and helpful as we don't speak Italian.

One suggestion if they can work a bit on having an English menu for tourists, it was only in italian

Location is black from the beach and perfect parking wasn’t free, but it was available across the street, bathrooms weren’t really clean and probably the worst problem was That the Wi-Fi was not even close to acceptable.

Internet needs to be better

Very poor

Misleading information about service with parking, no guarantee to get that, no help from hotel side, its public parking for fee, hotel don't provide parking. When I tried to book hotel, my payment was cancelled and by next try the price was about 30 euros up, hotel says its booking com fault not their. I showed my screenshots, didn't changed price. Everything is old and there is a mold type smell, poor breakfast, should wait for boiled eggs. So disappointed, starting from price change and other things.

The staff is so nice and friendly but I wish people spoke more English as we traveled from United States They were so loving nevertheless

Same as above Staff was nice but we couldn’t connect via phones to outside

Beach, restaurants very close and also that they have a swimming pool.

The hotel was a bit old fashioned and the swimming pool had limited opening times. I arrived at 6pm and was checking out the next day before 10am, so I couldn't use the swimming pool at all although this was the reason that I had booked this hotel. Also that you have to wear a swimming cap in the pool is not ideal.

close to the sea

AC not working properly , toilets not working properly, internet not working at all, dirty, furniture from 1970. TV not working at all. Staff wrote down the problems but fixed nothing.

Close to the beach, clean rooms, friendly and helpful staff, nice restaurant.

The hotel's beach was full of algae because of the storm and nobody was cleaning it. I booked the umbrella and the lounger in advance together with the room, so I couldn't cancel this booking and use the money to pay for one on another beach that was much cleaner. Also, avoid taking a room on the third floor - the balconies have no roofing and the bird poop will be all over your balcony, no matter the maids clean it every day. Also, neither my balcony nor the bathroom had any hooks or racks for drying wet towels and swimsuits after the beach, which was really uncomfortable and I had to be inventive.

Nice big room, aircon and fridge a bonus. Beach and restaurants on door step. Cheap parking opposite hotel

Outside of property is pretty shabby could do with a clean and paint. Was only here a couple of nights. Town is pretty small and not to much to do for a long stay.

Close to the sea.

Rundown hotel in need of renovation.. Airco not turning off. Bathroom not fully functioning. Note that pool has limited opening hours as shared with the restaurant.

Very orderly stay.A lot going on nearby.Plenty of variety.Plenty of Restaurants.Sand and Sea very close by.Loved it.

Great location, airco worked very well, great pool

X

Zona piscina

So friendly and kind

The shower was too small

Location pretty good

Not as nice as photos definitely

location

Smell in the room. Noisy bar near the hotel

Pleasant