Hotel & Appartementen - De Zeven Heuvelen

Good car park

We were told that the reception was closed via email and had to collect our keys from a key safe, which we did. Unfortunately the keys worked on a side door to get us in but not on the room. We rang for help and someone turned up with another key. He told the us whole venue was closed but they had taken the booking and allocated us apartment 215 so we were alone in the hotel, all the facilities were closed, no wifi, restaurant, gym, bar reception etc! I messaged the venue and got no response, also messaged booking.com and got no response. Checking on the venues website it makes no mention of it being closed (potential scam) and that morning it was still listed on Booking.com as full. We stayed the night and in the morning I rang and got through to the manager and asked for a refund on the remaining 2 days of our stay. Which they did and we moved to another hotel. I can’t rate this low enough. The room had seen better days, and a cursory clean. There was a kitchen, but only 1 spoon and no bowls or glasses. JUST BOOK SOMEWHERE ELSE AND AVOID THIS PLACE.

Location. Size of the apartment, balcony. On-site washer and dryer. Fridge/freezer. Dishwasher. Ease of check out. Comfortable beds (but tiny - see below)

Bedroom was tiny as were beds Minimal options of a nightstand or place to put a glass of water, watch, etc

The health club was good with well equipped gym and excellent sauna. Plenty of parking and the town of Groesbeek had plenty of places to eat and drink. In fact the meal we had at Bar en Grill De Locomotief in Groesbeek was excellent and far better quality than I expected so although it wasn't a cheap meal it offered great value for money. In the town there were lots of play parks and cycle routes. I would come back for a family short stay.

I didn't like all the rules and the phone call the morning we were travelling from a long distance asking us to arrive before the time we had booked our check in months in advance. The beds were very soft and the gym lockers did not work.

Balcony was great to let fresh air into the room. A good gym. Kitchenette in room.

Strict policies regarding check in time. Prior to 3 pm reception was closed.

Location . Rooms were very clean . Nice to have sitting area

No soap in the bathroom! We were told that we would have to use side entrance if we came back after 2 am but when we came back at 9:15 there was a single woman traveling alone who needed to check in and lobby was closed . 24 hour emergency number never answered her so we let her charge her phone in our room then she made other accommodations . Also life was broken . Asked for discounted rate and desk person smile but did nothing

Very Nice hotel and town, but with the inconveniences described above.

Extreme noise Saturday evening until after midnight.Nobody in reception to stop the young people that plaid football against the wall and screamed and shouted. Breakfast not ready 8.00 but 15 min later.Manual for hotel only In Dutch?

The facilities are perfect (sauna, swimming pool, fitness). Very helpful staff. Room/studio was very simple but in combination with all great facilities, good value for money. Area is really pretty.

The poolThe size

It smelled like paint. The floor wasn’t very clean. There was no soundproofing between rooms.

Spa and appartment were great

cutlery was hard to find, but that's the only negative thing I can think of.

Nice location, clean room, friendly personal

Large comfortable self contained room with balcony

We were there from Thursday to Monday and room was not serviced. They stated every 2 days. Just would have liked some fresh towels

The whole place was very friendly and accommodating.

The single bed was too close to the wall, but it was comfortable

Staff was friendly. Shower was good. Comfortable mattresses.

Hotel is OK but needs renovation. No way to protect the sleeping room from morning light (high window with no curtains). There was a booklet in the room detailing all the fines you could be charged with if you misbehaved (!).

Nice gym, friendly check in staff, good location for the event we were visiting the area to attend, plenty of parking spaces. OK for 1 night but wouldn't have wanted to stay for a longer period of time.

The room/apartment was very basic and dated, it felt like student accommodation and our bedding was dirty with something like sand on the sheets. There was a small kitchen but no cutlery at all. We had to ask 3 or 4 times to get an iron even though we emailed beforehand to ask for one.

The location, well set back from a main road, meant that any traffic noise was inaudible. The reception area was easy to navigate, and the lift was of a good size. Breakfast was ample, and the choice of foods was excellent.

Tiny quibbles: the room (212) was ostensibly on the second floor but was in fact on the first, so it took a moment or two to find. The kitchen was very well equipped, but seemed to lack any washing up liquid or cleaning cloths. We didn't realise that everything was designed to be put in the dishwasher! Probably we didn't read the guide notes carefully, but a little sheet with information placed by the sink would have been helpful. Otherwise, fine.

The bed was one of the most comfortable beds we have ever slept in. Friendly staff and very spacious appartement.

Staff was friendly but sometimes a little oblivious when asked questions. Asked to rent a bike, came down and had a flat tire which couldn't be fixed for some reason.

The Wellness, gym and rooms where perfect.

NVT

Location and friendly Staff

Outdated and extremely noisy

Spacious room, kitchen with microwave, fridge!

The fridge was a bit noisy. Some quests were noisy (phone call on the balcony at 3am), but of course that's not the hotel's fault.

Nice pool and fitness facilities. The apartment suites are quite nice and spacious. Some of the staff were friendly. Could be a really nice place if the staff were more attentive.

The staff forgot to equip the suite with items like kitchen towels and dishwasher pucks. The TV was not working when we first arrived. There were dead ladybugs everywhere.