The Palms At Coco Beach

Location

I left bitten up by bedbugs Room #38. I was severely bitten by bed bugs during my stay over Thanksgiving. It took me this long to make a review because I was trying to handle I stayed in room #38 on Thursday November 27th-29th.

FOOD

No soundproofing. Cannot open the doors to accommodate a wheelchair ??.

Smelled like sewer walking into our room. Super dated. Called a resort online. But it?s obviously not when you drive up to it.

The pool was very nice, the food & drinks were great, and the staff was super nice, he was very helpful & cool

The breakfast was great, the room was clean, the hotel was clean, the staff was

Friendly staff, clean, great free breakfast choices, huge pool, very close to beach

The services

Comfortable beds, restaurant, bar and pool on site.

Location, staff and cleaness

Pillow are hard, parking in the street

Well located (close to the beach), nice pool and good breakfast and parking

Dated facility, no elevators — small rooms with poor ventilation. Extremely expensive convenience store on premises

Wonderful location, staff, bar, food and pool

Pool is great! Food was really good.

A bit to expensive in terms of room aspect overall.

In the text there are typos that I couldn’t fix..(capital letters and such …) . My apology. The staff is AMAZINGThe location is absolutely fantastic. A few steps from the beach, the Main Street , all the shopping areas, local supermarkets ect . The property is gorgeous, the pool area , lobby. The fact that there is a little store inside the hotel is lovely. About the room it will be discussed later.

The room. The pictures on booking.com are VERY misleading. It shows a kitchen, lots of Cupboards so you may think that their is a full kitchen and tools. There is a microwave and a little fridge, but don’t get confused , there is no kitchen. There is no stove, and all the beautiful cupboards are absolutely empty. So the pictures are miss leading. We got a very small room without even one chair so my I got two chairs. We arrived on a Friday, the ceiling fan didn’t work. We got the fan replaced the Wednesday the week after, a day before check out. This is after I needed to remind the staff three times. The bed is a double size, not even Queen and the mattress, in our view , was very uncomfortable.The room is average.

The staff was friendly, however the rooms are run down and need attention. The mattress was ancient and very uncomfortable as were the pillows. Breakfast was good. For the price this place is not worth it.

Old uncomfortable mattresses and AC made a lot of noise. Glad we were only there for one night.

Very small room offered on arrival. After a leak moved to a larger room. Rats running across the roof during the night and miserable receptionist. Pool area and bar staff were really good, attentive but not intrusive. Breakfast included was minimal and basic.

If you go in with the right expectations, this will be fine. If you expected it to be a resort with some feeling of luxury you will be very disappointed.

A few hotel rooms centered around a bar, in a strip-mall type location, with loud music until 9-10pm. Rooms are very clean but shabby and old. Hot water didn’t work reliably. Need to place a wet washcloth over all sink and shower drains to keep bugs from crawling in. Pool is the best part but wouldn’t compete with any side-of-the-highway motel in the US.

We stayed at the Palms twice during our spring break trip to Costa Rica, and we couldn't rate it more highly. The staff, food, rooms and location were all great, and the pool area is fabulous. There is a shop onsite. All staff went out of their way to ensure we enjoyed our stay. The king room on the second floor was especially comfortable, and we enjoyed watching the nightly football games played across the street from our balcony. The hotel is safe, and Coco itself is a great place to base yourself if you are looking for a quiet beach town with a bit of shopping and a good atmosphere. Thank you to everyone at The Palms for welcoming us!

Nothing at all.

Great location! Great pool!

The pool area and our room both smelled like backed up sewer gas.

No hot water. Water fixtures in the sink leak. Restraunt was good.

Hotel rooms need a lot of work.

Great breakfast! Great location! Great evening entertainment!

A place in the room to cut up fruit/snacks.