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About
This luxurious and trendy hotel is located a stone's throw away from the shopping center K and within walking distance of the Market Square in Kortrijk, opposite the Central Station. Free Wi-Fi is available throughout the hotel. All rooms are decorated in a contemporary design with warm tones to create a relaxed atmosphere. Stay in one of the standard rooms, or opt for a prestige room for extra space and comfort. The wellness area located in our South Wing offers a place to retreat. It includes an indoor swimming pool, sauna, steam bath and a fitness center. Wellness avenue includes a rain shower, steam foot bath, infrared sauna, salt crystal sauna, ice-cold shower, herbal sauna, eucalyptus steam room. Discover Il Serpente Trattoria, our brand-new restaurant, where authentic Italian flavors meet elevated gastronomy. You can also relax in our Jules Bar, which serves local drinks, cocktails, wines and different burgers and tapas. Every morning, a royal breakfast buffet is served for all guests. The Kortrijk Xpo is only 5 minutes away by car.
306 Reviews
- Cleanliness
- 9.1
- Staff
- 9.0
- Location
- 9.0
What Guests Say
- “Breakfast was ok lots of pastries and fruit”
- “Breakfast - Room - Restaurant - Building”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Superior Family Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Closet
1/4North wing room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Closet
1/4Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Closet
1/4South wing room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Closet
1/1Standard Family Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Closet
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What Guests Loved
Based on 306 reviews
Pros +
- Breakfast was ok lots of pastries and fruit
- Breakfast - Room - Restaurant - Building
- There is nothing we liked.
Cons -
- Limited low sugar options
- They didn't have sleepers in the bathroom
- The worst hotel we have stayed in. You pay for everything separately, the spa and recreation area are far away from the rooms and we had to go there in boots and in suits, change there and walk around because they don't give out bathrobes or slippers. It's very cold. Very dirty, the energy is very bad. We left the hotel and left.
Breakfast was ok lots of pastries and fruit
Limited low sugar options
Breakfast - Room - Restaurant - Building
They didn't have sleepers in the bathroom
There is nothing we liked.
The worst hotel we have stayed in. You pay for everything separately, the spa and recreation area are far away from the rooms and we had to go there in boots and in suits, change there and walk around because they don't give out bathrobes or slippers. It's very cold. Very dirty, the energy is very bad. We left the hotel and left.
Just over all everything was amazing , spa , rooms , food just a great stay
My coffee machine didn’t work
Amazing hotel, amazing breakfast, great location
The from didn’t work in the shower
Location excellent,restaurant really goodVery clean
Lacks a warmth, cold vibe
Excellent facilities, the pool and spa are fantastic. Spacious room and friendly staff.
Nothing, this is a great hotel
Good clean hotel with a nice bar and restaurant. Spa facilities and pool were also very nice. Pool was a decent temperature for kids. Also has a sauna and steam room. Really great breakfast and secured parking. Reception staff were super friendly and always helpfull.
Staff at breakfast refused to seat us near a window table stating that it was reserved but no reserved signs on the table. Made me think that the staff just didn't like the fact that we didn't want to sit on the table he showed us. I could be wrong, but a reserved badge on a table goes a long way in making guests understand and not feel like there was something malicious. (Minus 1 point) Don't like hotels with no doors for the shower. I mean, it's okay when you're travelling as a couple, but inappropriate if you're travelling with children or friends. (Minus 1 point)
Cozy bed room with comfortable bed, friendliness of staff, excellent facilities.
Nice ambiance, nice pool/spa, good breakfast, personable staff.
Weirdest thing was that you had to pay €8 to rent a bathrobe. Few glitches in my room: coffee machine mangled pods, bath tap wouldn’t turn on, soap dispenser in bath was stuck. But the bathrobe thing was bizarre, I’ve never stayed in a nice hotel that charges for them.
Good location, nice spa
The room looked like it could use some love. The beds were damaged.
Restaurant en bar
Openingsuren wellness
Dinner perfect. Breakfast nightmare, overcrowded and very very noisy (above 75 Db)
Dinner perfect, parking ok.
Nice rooms, good gym and great pool and sauna. Breakfast is good. Bar is good for food if you don’t eat out.
Staff on front desk are always slightly underwhelming. I’ve stayed here pretty much every week for the last 3 months, never get a welcome back. They say easier to book with front desk than Booking.com but they’re really not that helpful - easier to do it online. Twice put in rooms with two singles put together instead of a requested double. On one occasion, they did move me when I asked. Begs the question why I was allocated that room in the first place. As a premium hotel, they should also give free water in the rooms. They charge a lot for a tiny bottle. Bit annoying. If they had really brilliant front desk staff this would be 10 /10
Clean and spacious room. The breakfast was above average.
The feel of the property is very spartan and almost industrial. It wasn’t “warm” or inviting. But it got the job done. There were no “extras” like a kettle in the room for tea.
Great facilities, good restaurant and very nice room
If you are a light sleeper, the sound of the train tracks might interrupt your sleep
Amazing hotel, polite and sweet stuff. Exceptional breakfast and the bar .
It would be 10 out 10. but there was a slight issue with sewage smell - sure thing it was temporary.
Fabulous hotel in a lovely town we had not been aware of before we stayed but which looked like somewhere we would like to come back to explore when we have more time. The spa facilities were amazing! These definitely set the hotel apart from others. The restaurant was closed for dinner as it was a public holiday but we had a tasty meal at the bar with great service instead. Breakfast also great and the room was fantastic! Wish we had stayed longer!
Access to parking is a little tight with a big car but there were ample spaces once we had made it down into the garage.
Everything!Arrival: Great friendly welcome when you arrive - easy loading bay/30 min free parking when you arrive allowing family to get checked in easily.Rooms: Comfortable, clean room and beds with access to balcony. Double sink and good shower/bath.Amenities: Decent indoor swimming pool (a rarity in Belgian hotels), plus fantastic array of spa rooms (multiple saunas, steam rooms and a quiet "star-lit" room). Well-equipped gym too!Food & Beverage: Lovely bar, which is popular amongst locals and the breakfast had an amazing selection from healthy to kids faves such as nutella and biscoff spread. Eggs made as you like them by the chef in front of you and lots of gluten-free and vegan options too.Staff were friendly and showed great customer care throughout, even after check-out.
Great room , good breakfast , got charged for hotel parking but I think it should be included in the stay , great hotel
All good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that public parking is available near the property. Please contact the property for more information. Guests are offered free use of our wellness center with indoor swimming pool and fitness open from 7:00 till 22:00 hours and other facilities open from 17:00 till 22:00. Other facilities include use of the salt cave, herbal sauna, infrared sauna, eucalyptus steam bath, rain walk and steam bath with foot bath. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Stationsplein 2, Kortrijk
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