NH Dortmund

Cleanliness and the staff.

The location. It’s in an alleyway. But very quiet neighborhood.

room, location, breakfast

Sound isolation

The most I liked was the confort of the apartment, the spacious room for the breakfast, the breakfast itself and the location. It is a very well managed hotel.

Very large room for the price and value. Will book again when in Dortmund, very close to the station and nearby restaurant also for late night dinner.

Wish could have a gym / fitness area to train. I know there are a lot of around, however for a quick stop for travel and work would be great to relax and enjoy

The location is near to the train station and downtown

The AC is not cold enough

Nice staff, good and spacious room, adequate breakfast.

elevator is not enough for guest taffic,

Room was large, clean and airy. Staff were pleasant and helpful.

The pillows were in desperate need of being replaced and the air conditioning was only blowing out hot air.

Good location, friendly staff

Too much noise, no coffee machine / water in room,

The staff was very helpful and always with a big smile and the room was big and clean! :)

Staff at reception were very helpful, could check in earlier and were willing to accept a parcel under my name

The location

Small buffet, toilet near the buffet, no water in the reception while guests are arriving. No belongings like slippers, comb, cotton, toothpaste and brush , coffemachine or water or anything like that. Although our room was luxe, but they told me it’s standard one even if they callIt luxe ??‍♀️

The room was large, with plenty of space for work and leisure (the 'bedroom' part wisely separated from the rest of the room). The contents included an ironing board (but no coffee and tea facilities, unfortunately). Within short distance of the railway station, an ideal place for an overnight stay during travel.

Good room and clean

Outside noice the whole night

The overall building was probably not designed as a hotel, but remodeled as such, and I found it rather nice: the rooms are really big (more of a suite than a regular room, also the bathroom area is big) and the hallways are very wide. Really big desk in hotel room. Wide choice for breakfast. In my case extremely good value for money, but this might depend a lot on the particular day (BVB football games). Hotel is close to train station, and also city center is within walking distance. Friendly staff at front desk.

Very helpful staff, excellent breakfast.

It was a bit chilly in the room upon arrival, but that was easily fixed with the airconditioning.

Excellent hotel in perfect location for Dortmund. Right next to the station with a comfortable parking garage. Rooms are big and comfortable with nice beds. Perfect online check in and nice cookies and water at the lobby.

All good - only wrinkle was that our room was fairly cold and we struggled to warm it up.

The room was substantial in size, with a big sitting/working area and a separate bed space. We were greeted at the reception by a very polite young man, exemplary check in service. There were no tea/coffee facilities in the room but he made me a cup of tea without hesitation - much appreciated! Very good breakfast.

No tea/coffee facilities. A bit noisy because of the proximity of the railway station but not enough to spoil a good nigh't sleep,

Receptiom staffRoomGood variety of food at breakfast

Small spa area. No towels and water in spa.Hot in restaurant during breakfast

Wonderful people working at the reception desk. Perfect location. Very nice room. We stayed here first time, but were in Dortmund previously in other hotels. Will be back here again.

Fridge was making strange sounds, but that's what all fridges do :)

Overall great hotel conveniently located next to train station and close to restaurants and shopping. The suites have plenty of room with a large bathroom, large desk, comfortable chairs, sofa and bed. Our interior facing suite was very quiet and clean. This is our hotel of choice when staying in Dortmund.

Suggest relatively low cost improvements which would greatly enhance a stay here : add 2 coat hooks near door; add shower door to prevent water splashing onto floor when showering; locate safe on higher shelf to make it easier to use it and see numbers without stooping. Also suggest upgrading some suites which are basic to luxury suites (including sturdier nightstands) - we would pay more for this.