Mercure Hotel Dortmund Messe & Kongress

Perfect location for attending a game at Signal Iduna Park. The hotel is right across the street.Room size was good for a family of 3 and they added an additional bed for free. Facilities in general looked well kept and clean.Definitely recommend and I would stay here again.

Smart hotel, plenty of parking, across the road from Dortmund football stadium, you couldn't be closer! Easy to get U train into town centre. All staff excellent. Good food. Lovely room, Comfy bed, great shower.

Excellent location right next to BVB football stadium

Nice rooms with mini bar and safe

Very Nice and clean rooms. Very good breakfast.

The wellness was not in function. I spent a lot of time in the reception because the staff wasn’t sure in her action on how to handle bookings. We arrived late and I had booked an extra privilege room for us so we could have a good rest, in that consideration it was rather frustrating and unsatisfying.

Close location to the football stadium Good breakfast buffet

Very expensive Beds were uncomfortable

Location

Limited parking space for residents. Evening menus didn’t change no English translations. Although it says English spoken only really one person with good English.

Very comfortable, clean roomVery good breakfastOverall a nice hotel

The location of the hotel is very convenient if you are going to the Messenger the stadium, which was our case. Otherwise, there is really nothing around.

Great location if you're going to any of the events at the halls or stadium.Breakfast was brilliant, great selection of cold and hot food, and coffee brought to the table.Staff were polite and helpful, looked after bags and helped us book taxis.Decent soundproofing - we accidentally ended up there on the night of a big football match but still had a sound sleep despite all the noisy fans leaving the match late.

We travelled for a match at signal iduna park, and the hotel was located directly beside the pitch

Super friendly, highly professional and helpful front desk staff, of a much higher quality than average in Europe. They could easily be the front desk staff in 5 star hotels in Hong Kong. I was very impressed. I’ve worked in hotels in my past in Asia and Hong Kong so I know what I’m talking about.

The bed mattress was worn out. Sunken in in the middle. Needed replacing. Apart from that everything was perfectly fine.

Passable

The hotel's maintenance person entered my room at 9am while I was asleep, waking me up when I wanted to sleep long. I asked later and there was no emergency to justify this. The hotel also did nothing to compensate me for my lost sleep after an exhausting day.

- good location, next to the stadium and easy access from the main motorway- quiet room, must be thick walls!- dog friendly (extra 10 euro a night)- desk open 24h- big bed

- a bit dated- shower could have been a bit bigger

location for my meeting, green surrounding perfect for evening run, had a quick dinner choice was good

wifi was lousy in my room, very slow email download. I don’t like carpets on the floor but that’s a personal choice.

Location was perfect. Breakfast was lovely, good choice. Staff really friendly and helpful.

More pillows

The breakfast was great. The room comfortable.

Really poor wi-fi. Useless.

Location is key. The hotel was right next to the Westfalenhalle, Signal Iduna Park and Westfalenpark. There are tram stops close by that take 10 minutes to get into the city. The hotel was very clean, staff very professional and facilities were very good. Breakfast was nice with a mix of cooked breakfast, ham and cheeses, bread, yogurts fruit and cereal.

I love BvB so it was amazing being so close to the stadium. Staff were very friendly and everyone really loved our dog.

I can't think of anything.

location for the Signal Iduna Park was absolutely perfect -literally 2-3 mins walk to the turnstiles for away fans. Metro stations close by and Local Rail station into Dortmund main train station

Nothing to dislike really

Great location for football matches at the Westfallenstadion.Complementary Beers in the fridge on arrival.Lovely balcony view + electric shutter blindsPower shower.

My party was overcharged by nearly €100 the price we locked in on booking.com due to being invoiced for a "business package". Cooked Breakfast elements wasn't replenished regularly in the morning.WiFi was poor strength

Wonderful hotel, great restaurant, friendly staff and the access to the Westfalenhalle

Fire alarm went off in the early morning, but that’s not something that could have been prevented