Hotel am Schloss

Good value for price. Private wc, bath tub, hair dryer

Too small rooms and narrow stairs

Very close to the venue where I was Very spacious

Everything was falling a part

Very bad

No breakfast. No proper service. And no people at the reception.

Location

- Cleanliness is really Bad.- Cobwebs in the room- The rooms were never Vacummed, there aas big particles of dust, etc. everywhere.- The cupboards were dirty with water marks inside- The lock to the room broken- A lot of Flooring and scutting on the floors were damaged / broken / unprofessional repaired

Good location, friendly staffs.

Good enough to sleep. No complimentary breakfast, vending machines for snacks and beverages as promised in the websites. Very conjusted rooms with discolored sealing. Expensive for the requested price range, strictly Not recommended for a business trip.

Very helpfull personel (they saved my trip?) the hotel has a good location and connection to the center

Lovely room

No proper pillow! The one on the bed was a huge bean-bag sized thing which was far too big to use. I just need one normal pillow. I used rolled-up clothes instead.

Parking in front of hotelHeaters were workingWarm water was available in the showerBathroom was neat an clean

Broken ceiling in the room, with drain pipes visible and also the leakage water marks visible.No shampoo / soap in the showerNo hit water kettleCould have been cleaner in the rooms

Good location with close links to the city Center and free parking

The room had lots of damage, no heating on the first night and the shower would flood the bathroom if you angled it to be useful

The room was relatively clean.

The check-in time is limited, only between 16.30 and 21.00. The building is unkempt. The bathroom was not clean and it was really noisy throughout the night. You could hear anyone walking up and down the stairs. TV didn't function.

No breakfast

Telephone is not working, communication impossible. Bed was broken.

Cheap. Central location. that’s about it for the positives.

No receptionist. He turns up at 16:30 to check you in and then disappears again. Side door is open all night - zero security. No breakfast is available. They’re blaming Covid19, but there have been nocovid restrictions for many months now.

Breakfast wasn't offered due to covid, though covid more or less has gone. But they didn't offer.

It looked like a private guestroom at „home", towels weren't clean. Things were broken, barely room to stow luggage. Dirt on the floor.Only the bedlinen was clean. Bathroom clean, but clean in an unprofessionell way.Staff didn't use the German way of „siezen" but choose "duzen".Even the DJH the night before in Paderborn was much more clean, neat, tidy and comfortable.Almost no sockets, outlets for electronic devices.

location and value for money

television did not work bells wake up call 0700 every day

There was no breakfast buffet for this hotel.The location is very good, there are good dining facilities within a short walking distance.

Not applicable.

The receptionist was very polite and explained me everything I needed very clearly without taking much of my time. He proposed me better room that I expected.

Bad

You have to sleep in the small room next to the sink and the shower. It would be correct to describe the room that your slipping place is located in the shower rather then you have a shower in the room. This is completely not visible on the pictures when you do the booking, so do not trust to what you see. Moreover the is no ventilation at all, the small one in the toilet is broken. So if you decide to have a shower in the evening be prepared to sleep in the fog, since there is no way to get rid of it.I really surprised to be in such kind of place, there is no value for money at all!

This place does not deserve to be named a hotel!

Everything!!! It is a place where you can sleep in a single room of 3 sq m size on a completely uncomfortable bed next to the sink and the shower cabin (yes, there is no bathroom!), but only if you lucky enough because you can hear all neighbors on the floor. There are much better real hotels in the town for the same price. And do not trust fotos, they do show the reality.

No breakfast because of covid, the room was very nice to stay for 1 night but the bathroom was very dirty

Bathroom very dirty, water wouldn’t go down, I had to get on my hands and knees and pull all the hair and dirt out because everything was clogged up

There was nothing to like about the place... simply horrible - i will never recommend nor lodge there again! The building stinks and the staffs are not professionals.

The staffs are very unprofessional - they offered to pay me to vacate my room for a higher paying customer. Apparently they forgot to declare the room as engaged and blamed booking.com for over booking them.