Arthotel ANA Fleur

great location.

The houses and the rooms are well kept. Breakfast offered a good choice

It turned out to be a bit of a challenge to get to share drinks with family at the premises who all stayed there. The hotel has no bar, and the "vending machine" was inaccessible the whole wwekend outside reception hours - that's my impression. And I may be wrong.

Quiet, clean, comfortable, quality room.

I did not get the memo on how to join WLAN/wifi. I could not teach anyone because reception was closed and Bery my phone doesn’t work without wifi. I did not receive any card or paper with password, and did not find anything in the room. There was a tablet in the room, but I didn’t know how to work it. It also needed wifi to work properly.

The staff were friendly, and the location was good. We were placed in an annex 60 metres away from the main hotel.The room is in need of some serious refurbishment. There were stains, bleach all over the carpet, walls looked tired. I went back to the reception to show photos I had taken 30 minutes after booking in. I will be looking elsewhere for our next trip to Paderborn.

This was an exceptional apartment in the centre of the city near to the beautiful cathedral. I stayed here with my three young sons (10, 8 and 7) and they all loved it. Some coffee pods and a machine would have been nice but that is really splitting hairs!

Location was perfect.

The carpet in the apartment was absolutely filthy. Full of stains everywhere. The furniture and bed looked pretty rough. I've seen Sperrmüll that looked better.

Great location to walk everywhere within the town.

The parking in a public carpark was very close but it was difficult dropping off the cases while parking outside in an area where it said no stopping

Fantastic location, very clean, great facilities.Staff made it extra special for my child with leaving some chocolate as it was the eve of St Nicholas.

It was quietly place, clean, comfortable bed...

The view from the balcony?‍♀️

Apartment beautiful clean and beds very comfortable well designed and spacious

Nothing it was beautiful very comfortable and everything was laid out well cleaner did great job

The hotel was in a perfect location! Across from the basketball arena and a 20 minute walk to the city center!

The room was older, no curtains on the bathroom window, but my Mom and I made it work!

The staff is super friendly and helpful. The hotel's location is very central, and we could very easily reach almost all the important spots and places to visit by just walking. when we wanted to go to Heinz Nixdorf Museum we took a bus by walking for just 5 minutes and reached the place in only 15 mins. They also have a cool offer, you can ask the cleaning service not to clean and in return, you can get a free drink from their fridge.

I was a bit sad to see that the double bed was actually 2 single mattresses joined together and hence they had a gap between them, which made it a little uncomfortable to sleep, if they add a mattress filler between them then it would be totally perfect and 10/10 rating for the hotel. The other reason I gave a 9/10 rating was the Decke/blanket. They were small for me, and I don't think I am taller than the average German. I am 6ft 1" tall, but if I took the blanket on me, either my feet or my upper body would be out of it, so that was a bit uncomfortable.

Great location and nice staff.

Carpet have a few disgusting stains.

Booked two rooms + apartment. Elevator access to rooms. The apartment however was down the road a bit but not too far to walk. Apartment was up a few flights of stairs. Breakfast was plentiful. Staff were friendly. Paid parking lot nearby. A number of places to eat around the hotel reachable by foot.

The lady on reception was very friendly and helpful as we had many questions. The Hotel was easy to find and the public parking was within walking distance. There was a dedicated space at the rear of the hotel to store our bikes. The room was bright and very clean. The sitting area downstairs was very welcoming and relaxing after a day of walking around the town.

The noise from the traffic outside. The windows had to remain open due to the heat as there was no air conditioning in the room.

Location

Typical German hotel: everything (furniture, bath, carpets) is old but clean. Really not worth the money they normally charge. Cleaning personnel made a lot of noise very early in the morning.

Good location, easy to reach, friendly and supportive staff. Late arrival possible.

in the apartment floor was not clean, quite some stains on the floor and room smelled like remnants of sigarete smoke

Pay for a room that you will never see

Pay for a room that you never will seeWe arrived at the hotel around 6 pm. Although the hotel had promised that the reception would be open, it was not. Subsequently, we contacted the customer service. After about two hours of additional phone calls and waiting, we were finally given information about what we should do to obtain our key from a box. Although we followed the instructions to the point, it was impossible to get the key. After three hours of struggle for the room that we had paid for, we gave up and went to look for another hotel. Now, the staff lie and claim that they had given us information that we in fact never received. Moreover, they refuse to give us our money back. For your own best – do not even consider this hotel, the very essence of a scam.

Hotel is nice. Some of the rooms are a bit timely, but other than that it is spacious and rooms were OK

Hotel offers a free drink for skipping the daily cleaning. Now they have charged us for a lengthy cleaning at the end of the stay.Receptionist is awkward, availability is not acceptable (hours only from 1400-1800).

Cozy clean comfortable, i love the classic decor , the corridor and the rooms smells very good The guy at the reception from Switzerland was soooo nice and professional i would like to thank him ( i owe you the name of the parfum lol) The free coffee, juice are a proof of the good willing of the owner, she loves making their guests happy, not just money making like othersGood location

I didn’t found a spot in the parking but not a big deal, the hugr public parking is not far