elaya hotel kevelaer, Trademark Collection by Wyndham

Looked modern

1 pillow and 1 duvet for 2 adults. Bugs in the room. No staff on reception. Poo in toilet. Room felt dirty and smelled like dog. Terrible stay....avoid

The facility is located in a quiet area, very clean and peaceful. Breakfast was a bit expensive but varied and filling. The room had all the amenities

Despite emailing the hotel for two days and requesting my invoice, they never respond to the emails. This is frustrating because I need to close my expenses as this is a business trip! The hotel suddenly closes in the middle of the day without any notice, which is inconvenient as I could have forgotten something or needed assistance. (19.09) The door was locked, and there was no one at reception. Even a family trying to check in was left waiting outside. Their operating hours should be clearer. There were no paper slippers in the room.

Using Weeze airport in the early hours the next day, the family of 4 needed a room to sleep before the flight. Browsing properties and prices, Elaya hotel looked like a good option. Arriving after a long journey on the road, the hotel overlooking a green space, promised great fun for the kids. The staff was warm and helpful and provided a kettle shortly when requested so the baby bottle could be made. The room was welcoming and the sofa had been converted into a supplementary bed, which was ideal for the kids. The bathroom was big, spacious and practical, although I missed a couple of pegs to hang the towels. After freshening up, the storm came. It poured down and we could not use the promising outdoor space. We managed to make it to the restaurant/bar under the hotel. Good ambiance, and professional service. After a short sleepover we left for Weeze Airport before breakfast. I don't tend to leave reviews but this time I had no choice as the hotel clearly surpassed my expectations and left me thinking that next time I use Weeze airport I will not only come back but stay 2 nights as the area looks very idyllic and the price provides great value for money.

Good location, modern facility, friendly staff, restaurant nearby with large opening hours, nice view while dining, easy booking and administration, ...

Excellent hotel, rooms were clean and modern, breakfast was delicious with plenty of choice

Rooms are very clean. Staff are ready to help. Breakfast is good.

Location . Modern. Comfy. Clean.

Ni coffee facilities in room. Limited space for cloths hanging. Nowhere to hang towels. Safe locked on arrival so obviously not checked.

It was good we could enter at any time, although it felt weird that there was nobody there. The hotel is pretty new everything works very well. I love the place to walk around

Modern and clean hotel.

No fridge in the room and no tea and coffee facilities.

Stayed in Kevelar as we were flying from Weeze airport. Great room and facilities. Staff were really helpful despite check in being closed when we arrived and left, left us details of early buses to the airport.

Nothing about the hotel that we didn’t like

Clean

Location is isolatedNo staff

Very nice modern comfortable and spacious rooms, well located walking distance to the center, complete breakfast buffet and nice service.

We missed a toilet on the ground floor fir arriving guests. The pillows were toosoft-flat.

Great location, beautiful view, helpful and nice staff

the green park

the view and the restaurant

Checked in, was given an unmade occupied room. After that was given room no 321. Put all my bags in room and went out. Came back at 23.00 and couldn’t get in my room. No staff at front desk. Called number and was told that I wasn’t a guest at the hotel and they couldn’t find my reservation. After 30 min arguing my reservation was finally found and thw room key was remotely reset for the wrong number 312. I was asked to go and check that was my room even though I knew it wasn’t. After that I was finally given access to my room 1 hour after complaining!

Gorgeous hotel, lovely spacious rooms and large balcony. Late check out.

Very clean comfortable room and spotlessly clean. The breakfast was good value at €13.

Very few facilities: no proper bar, no gym and the TV had only foreign language channels.

Good place to stay for one night or two, close to Irrland Park, therefore perfect if you visit the Park for more than one day. Easy parking, nice and clean rooms.

Not much too complain, I guess.

Nice breakfast, good that rooms were cool even though outside was very hot

A fridge would be nice. Not sure you can guarantee a parking place. I don't like the giant German pillows.

The glass walls of the bathroom The park around the hotel. The relaxing environment.

We had only 1 keycard for two people