Seehotel Kastanienbaum

The location right on Lake Lucerne and the bus from downtown stopped right at the door. Amazing full buffetsbreakfast included each morning.

The view of the lake was beautiful. Waking up every morning to the calm of the water was a peaceful experience.

No air conditioning! Room had too much furniture which made it hard to put luggage somewhere. Hotel restaurant was fully booked. No restaurants close. Also no taxis work past 17:00. Wifi didn¿t work. Front desk didn¿t give city pass till later.

Exceptional location by the lake, just next to the boat stop. Very nice and comfortable room (lake view!) excellent service.

Breakfast was good, no service help., so we had to set our own table outside etc. Our room smelled from the kitchen, and we needed a fan, which we didn’t have.

Location on the lake was beautiful.

It was very nice, the hotel staff were very friendly and the room nice and confortable.

Maybe a little too hot in the room but the rest was very nice.

Location, right at the edge of the lakeRestaurant viewStaff were helpful Free parking

The heating had a problem and it was not working. Being January it was very cold in the rooms and there were no spare heaters.The situation was better the next day and we did get a complementary breakfast but we only stayed one night so it was not great at all.

View from room and sauna. Personel was very nice.

Staffs , service , spa , reception was very nice

The room was cold in the night even after heating it,

Location Fondu chaletFire pit Concept Staff at fireplace was greatNice give away a little honey pot

MattressBreakfast out of controlStaff overwhelmed at breakfast Some wait staff impatient

Lake view. Plenty of parking. Free bus to Luzern. Friendly Staff. Comfortable room.

Everything and bus stop outside

Hot tub wasn’t available during the 3 days

Gorgeous view, quiet location, and the bus stop being right outside was extremely convenient.

I enjoyed everything. Truly an amazing experience.

Really big room with great location.

Pillows were very thin like paper and the parking was very small and almost always full.

Location and the view are stunning. Very friendly staff. Quite good breakfast.

Soundproofing. The facility is bit old.

The view, the location, the ambience everything very beautiful

We loved this hotel. The grounds, view across the lake, and the food were all excellent. Free bus travel to the centre of Luzern worked well, and you could return by bus or the afternoon Ihr lake cruise would drop you off. If we were in the area again, we would definitely stay again.

The outdoor pool did not look very inviting. The water looked as if it could do with a clean or a refresh.

What a sensational location! There is a ferry stop at the property ( one of, if not the only one on Lake Lucerne) and an amazing outdoor area to relax with a few drinks overlooking the lake. We walked left from the hotel and found a lovely little outdoor pop up bar near a little freshwater beach on the lake, which enhanced our stay.

Great location; amazing views; great food. Nice pool with bar close by. Private access to the lake. Not very crowded with people. Excellent buffet breakfast.

Staff in the restaurant seemed a bit clueless at times. Long wait for checkout as there was a very long conversation going on with one guest.

Lake view rooms fantastic. Free bus to town. Restaurant value for money. Sauna facilities and access to lake and pool for swimming great.

Spa pool/hot tub was an extra 150 SF which was ridiculous for the price it cost to stay.

The location and accessibility to the lake and swimming pool

Humidity and black mark in Bathroom