Resort Santangelo & SPA

Breakfast included

Location Upon booking it said that the hotel is located within 2 miles of the center of positano and when I typed in the address to get to the hotel it was 1 hour away of Positano and it was a non refundable reservation. I felt robbed.

The bed was nice.

The elevator was in very poor condition. The toilet didn’t flush properly, the light in the shower didn’t work. The bathroom door didn’t close properly from inside the bathroom. There was no airconditioning.

Pool parking and staff is outstanding

The view is breathtaking. Views of the mountains, The bay of Naples. Our description doesn’t do it justice. The changing light, clouds. Valleys, church bells.Then the most amazing staff, front desk manager Dott.Alessandro Irollo and all the staff and I mean every staff member from the moment we walked in to when we left. Their warmth and kindness will stay with us for a long time. The food was lovely as was their wine ?The room was clean with that amazing view and the shower was strong and perfect temperature. The staff also helped with every query we had. Helped us to hire a car, recommended places to eat and general advice for the whole Naples and almalfi area. We had had a very difficult year and it was an absolute joy to stay there. We will be forever grateful for their collective care and kindness. We had no Italian and it wasn’t a problem for them

Nothing. This is not a complaint about the hotel. It would be useful to hire a car but we managed with the buses too.

The view was nice

The bathroom sink was leaking, making the floor both wet and slippery. The shower drain was clogged and water would overflow. When asked for help they would send a "maintenance" guy who didn't know much and would sprinkle some powder and leave. My wife's toe was infected by the drain overflowing. Even 2 weeks after the trip we are seeing a doctor for that issue.

Everything was just great, exclusive spacious room with two balconies with a stunning view. Great service, rich breakfast. Restaurant and bar available. Swimming pool.

It’s far away in the mountains, so having a car is a must. But with the car the location is close to Pompeii, Sorrento and Amalfi, 40 min drive to each spot. Some fireworks at night, but if you shut the door you don’t hear anything.

The pool Breakfast

No seats on balcony Toilets and bathroom does not flush properlyPool was not heatedVery little selection of meals other than main restaurant Little or no info on places to visit nearby or to eat nearby

Very nice and quiet location, table football and table tennis for kids , we choose the location to be close to Positano and Amalfi . Breakfast was good, breakfast staff could be more friendly

Pool was across the road and the water was very cold, but otherwise very nice

The wonderful staff and the swimming pool.

Coffee (not nice) is from self service machine. We were so looking forward to freshly brewed Italian coffee. ?The air conditioning is on one setting and not cool enough given temperatures at this time of year.

The staff.

Our bed sheets were dirty and food and drink were a bit too expensive.

Location was lovely, staff were very friendly and helpful. Our evening meal in the restaurant was delicious!

Some tea/coffee in the room would have been nice.

The breakfast staff were very good

The beds were twin beds put together to mane a king bed well if you happen to be i the middle of the bed the two would separate and your fed up on the floor They did not seem to care when I told them

The hotel is beautiful, and it exceeded our expectations wildly. The breakfast was abundant and included pastries, cereal, yogurt, toast, bacon, eggs, and all kind of hot and cold beverages.The staff was very nice and helpful, particularly Alessandro at the front desk. He gave us advice about nice places to go, even for dinner or tourism, he made sure to be always available, and he spoke Spanish with us (we are Argentinians) in order to make us feel even more comfortable. We definitely recommend it!

The staff were extremely friendly and helpful. they kept the kitchen open just for us for 1 hour after closing and Jean-Marco (I hope that’s spelt correctly) was extremely friendly and helpful with sorting our transfers and altering our booking.

Great location. Kind and serviceminded staff. Parking area close to hotel.

The so called view from the room was not as expected. A dark dull backyard/"terrass" with nowhere to sit (no furniture). Flickering light in the bathroom and clogged drain in the shower. My expectations were higher for a 4 star resort hotel.

clean and quiet

The room is quite small, my room is on the other side of the road. In the morning, need cross the road to have breakfast.

Food , dinner was delicious.

Rooms need a total refresh, old and ugly

An exceptional, high quality breakfast buffet. Linens on the table & excellent personal service.

Nothing, it was perfect!

Loved the food. Amazing view! Nice lobby area

I liked the food and the room was clean.Good location and will come back