Rome Ciampino Smart Hotel

The room and hotel is ok but the location is very poor and the building is so scary to stay. I also walked out the place when I saw the building but then I dared myself to see inside the hotel on the floor and it is ok not scary like the entrance one.

The room and hotel is ok but the location is very poor and the building is so scary to stay. I also walked out the place when I saw the building but then I dared myself to see inside the hotel on the floor and it is ok not scary like the entrance one.

it’s cleanThe hotel is very close to train station.

The shower stall is ridiculously tiny – I literally couldn’t wash my hair properly without hitting the walls or bending in awkward positions.The location on the map is near CIA airport, but it’s not the distance that you can walk to.

We liked that it was convenient to the airport.

It did not appear to be a safe area. There was graffiti everywhere. There were gangs hanging around the outside of the building. The hotel was difficult to find. We requested parking on Booking.com we paid €20 to park our car. There was basically no parking in the area. The hotel uses very little staff. The receptionist was nice as was the maid. Do not expect much service.

I loved the smart hotel idea.

I booked a king size bed, they gave us two bad next to each other. They were moving apart and very uncomfortable.

Hard job to get in the building. The communication about getting in was poor. Scary at 11 at night in a city

This was the perfect place for one night when catching an early morning flight. The room is tiny but everything you need for a nice rest. The receptionist was very friendly and helpful in arranging an early morning ride for us to the airport.

The complimentary coffee machine

I cannot stand hotels who lie in their descriptions. They said it’s soundproof and that’s a joke! You can hear thumping from the room above and furniture scraping across the floor; you hear people yelling and talking at all hours of the night, so you can never peacefully relax. When someone turns on the shower, it’s a loud rumbling sound. I addressed this to the hotel staff, and the best they could do was give me a breakfast box that included water, crackers and a croissant. I work in hospitality and I know this is poor customer service and management. I don’t understand the excellent reviews. It was terrible. And the beds kept slipping apart so it wasn’t a queen bed but a tiny twin bed. There is nothing smart about this hotel

Everything about this hotel was wonderful. The room was great, the staff very helpful and accommodating and the taxi driver Sergio brought me right to the hotel door with it being quite late when I arrived. Highly recommend this hotel. ?

* The personal is friendly* The hotel is clean* The code access is more fluidOverall, the quality/price for this hotel is perfect

Clean rooms

Very hard to find. Staff did not give us the code to get in the building and the staff did not answer the desk phone. Had to follow another hotel guess to get into the hotel. The hotel desk was manned. They just did not bother to pick up the entry phone line.

Clean, comfortable and quiet! Very easy to get to from the train station and just as easy to get to the airport terminal by taxi.

Comfortable hotel, good communication, good location

No proper breakfast

The room is nice and clean, has a balcony. Beds are comfy. It's also a coffee machine in the lobby offering free drinks. No nonsense check in and check out.

Location seams pretty close to the Ciampino Airport, but you have to go all the way around to get there. It took us 20 minutes of taxi ride with morning traffic. If you plan to walk - it will be more than an hour.

The description of the hotel in Booking.com states that it is 250 metres from the airport...this is true but only if you can jump the airport fence and run across the runway to get to the passenger terminal. It also states that there is an airport shuttle...this is fact the public airport bus and it doesn't even drop you at the hotel. it cost me EUR 25.00 to get to the hotel from the airport. The hotel product itself is fine, nice clean room. is just a pity that it is falsely advertised on booking.com

The way the hotel is falsely advertised on booking.com and I originally gave it a five review but after i received an intimidating call from the hotel asking me to change my review I decided to downgrade it to a one.

We stayed here for one night due to an early flight. The location of the accommodation is excellent – we reached the airport shuttle with just a few minutes’ walk, and we were at the airport in about 15 minutes.The place was nice and clean.The staff was very kind and helpful, they answered all my questions immediately before our arrival!

Fine for one night. Right next to Ciampino airport so great if you need to catch an early flight.

Be forewarned; room are very, very small.

Clean, helpful staff and good for Ciampino airport transfer

Some difficulty manuovering via technology over booking tegistration remotely but helpful staff at hotel provided support

Clean place

It is not like a hotel, like a small room in a building.No window, very small place

Love the inside of the building and rooms and free coffee

There was no staff around, but plenty of instructions. But the fire alarm went off really loudly and it took over 10 minutes for someone to come and turn it off

Very clean and valuable hotel.Nice coffee station with cake and water.Easy to find and a good place to stay before going to Ciampino Airport.