Van der Valk Hotel Leiden

Very spacious and well appointed.

Great location, free parking, proximity to the bus station, hotel interior, excellent restaurant, comfortable rooms, friendly, and courteous staff!!

Really nothing, everything was excellent!

Nice place, but a bit expencive for us.

I wish the outside area was open. But maybe it was too cold and early in the season.Wish the hotel was closer to the centrum.

Lovely stay as always, great staff and excellent restaurant. Room clean and spacious.

Nice hôtel, well located, good breakfast, a bit expensive for the value you get

It was good Outside of Leiden in a good area.

Our room was at the end of the hall on the second floor and not easy to get to as you could not exit from the stairwells. The room was comfortable and everything else was perfect.

It's predictably good.

The gym is atrocious - probably the worst gym I have seen in a hotel that claims it has a gym. No weights, equipment is broken / not operational. You really need to fix this for travelers who need to keep fit while away from home.

The hotel is lovely, right on a canal, with a restaurant overlooking it (I only had drinks and fries here but they were good and during the day the service was great). The room was a good size and the beds comfy. The staff were nice and helpful. Easy to get to from downtown Leiden by bus or bike, the walk is about 45 minutes but nice.

Nice hotel with amazing view,rooms with balcony,you can rent bike, the hotel have restaurant,parking free, and it’s close to bus stop. Room have coffee machine,mini bar fridge and bathroom with shower and bathtub. The personal from hotel are very polite.

Loved the breakfasts. We enjoyed our room, lovely and big with a small deck for sitting outside. We loved eating the breakfast along the canal with lots of boating activity. We were so happy the bus came and went just outside our door. Went to The Hague on it, Delft and Scheveningen.

Breakfast was excellent with lots of choice at an extensive buffet. The staff was very friendly.

I am in a wheelchair and there was only a wheelchair lift, which makes it difficult to take your luggage up.

Good bed, decent breakfast

cleanliness bathroom could be better

It was a perfect stay. We have stayed before so really knew everything to expect. Ideal location for the Centre. Bus service was excellent. Hired bikes from hotel and cycle routes were perfect. Room was very nice. Staff were great, very friendly and helpful. Food was good, breakfast was great.

Something very trivial, no toaster in breakfast room and shower was a bit cramped.

Lovely setting. Room was comfortable.

The front desk staff was a bit rude to my husband.

Clean, well planned, quiet.

Rooms had no tea, coffee, water or biscuits. Disappointing for the price paid.

Room is very comfortable and quiet despite the storm!

All staff friendly, and helpful, and spoke English to a high standard willingly.Restaurant a real joy, re-quality of service , the menus, and pricing, thank you.

I did not appreciate the difficulty of the parking of cars in the city of Leiden.

Room was spacious, the buffet breakfast area was nice, bike rental option was also great. The bus is very accessible, across the street from the hotel and takes you straight to Leiden Center.

It’s far from the center if you do not have a car. As someone who had meetings in Leiden center it was a bit of a hassle. But the room size and comfort made up for it.

The room with the balkon. Everything was clean. Good service.

The patio is quite nice beside the canal, watching the boats while you have a meal is quite nice. The historic properties of the structure were integrated quite well into a modern twist. The food was very good, the bar was reasonable, the staff were very friendly and helpful (I forgot my travel adapter and they had a spare one they let me use).

The gym was too small, and very limited equipment. The weather was good so I had the option of going for a run in the surrounding neighborhood (lots of cycling so I'm assuming its safe) but could not (time challenges)