Wellness Hotel Happy Star

Clean, comfortable, great location, and very friendly staff. Would definitely stay again.

Hotel Cancelled already confirmed reservation

The hotel canceled my confirmed reservation on the day of our arrival, and unfortunately I got back 100 CZK less due to the exchange rate from EUR to CZK. It was all the hotel's fault, as they canceled the reservation at the last minute, saying they didn't have any rooms available. Not only were we already on our way and had to turn back, but we also lost money due to the exchange rate conversion from EUR to CZK. So YES, I am very UNHAPPY. This is the second time in the last two years that the Happy Star Hotel has canceled our confirmed reservation on Booking, saying that they no longer have any rooms available and "we don't understand how this could have happened in our system, and that somebody had booked the last room just a second before us." Like really??

Clean with lots of amenities

A bit far from everything. Not enough dining options

Great place, wonderful location, good food, very nice staff

Nice proce, comfortable beds, mini bar in the room.

No vegan options for breakfast, some vegetables, cheese and hand. Scrambled eggs and sausages. I’ve expected more since it was 4 stars. My booking was for the room with two beds and I got double bed room. No shower cabin just bath tub in the Bathroom.

The Bed is very Comfortable to sleep?

The pool is out of order? thats very sad because thats the main thing why we choose this Hotel? but the maintenance of the wellness pool is very poor? we spend 2nights here and the children cannot swim?

breakfast was fine.... room is spacious and bed was comfy

it was just awkward for the swimming pool with time limit..

Breakfast very good. Wellness area as expected, good for swimming.

a little bit off of the next town.

Wonderful place for exploring the area and really good cook in the restaurant. Food was exceptional.

Water in the swimming pool was a bit cold and people in the whirlpool definitely did not like kids ?.

welness centre amazing . clean rooms. shower.... breakfast.

restaurant just untill 22.00

Great hotel, attentive personel, comfortable room, very good breakfast. Highly recommended

- Good location to explore the Thaya Valley National Park and Znojmo- Good facilities: good restaurant, good playground on premises, indoor play corner for children, sufficient fitness room- Two lovely people in the staff: look for the rose-haired waitress and the brown-haired receptionist/manager - they are exceptional.

- I hate limits to pay by card, especially in a country with a different currency from EUR, this is annoying. Having only a card to pay with, the waitress refused to provide a coffee in the restaurant. Just after we paid hundreds for our stay and consummation. This should not happen in a 4* hotel. - The wellness is very basic. If you only need a pool and a nice view you are good. We had to ask extra that the whirlpool and steam sauna are turned on. Cold shower only.- Except the 2 above mentioned persons and the cleaning ladies, the rest of the staff does not seem to be helpful

Big comfortable room, has a free pool, free parking, quiet surounding.

Stuff speaks only local language (no english, no german, no polish). They have pption to pay in card, but always trybto get cash from you, not accepting bank cards for small amounts

I didn't expect to find such a nice hotel. Rooms are very spacious, minibar inside the room, they also have extra bed. Shower room is also big and comfortable. Wellness area works just till 20:00, so we managed to come only for the last working hour, sauna was not hot, maybe they already turned it off. But after long trip, this place is just great.They also have good restaurant and serve tasty food.

We had bad experience with staff. First i found out there is minimum level of order, under which you need to pay in local currency - 200 CZK. The beer costs around 50CZK, so i asked if i can't order one beer, they didn't understood me and then directed me to receptionist who managed to talk in English. They denied, that minimum order is 200 CZK and they cant accept card for such a low amount. Then we found out wellness and the restaurant are working just till 20:00, as after the long trip we wanted to take a dive in to water, but also were quite hungry, tried to ask order food in advance to get it ready for 20:00 and come after the pool. They denied our request, said its not possible.Last and the least bad experience was when we came to restaurant and found out that only small tables are free. So we just joined two tables together. Restaurant girl came angry telling something in local language and showing signs with hands. As we understood its very bad to join tables and we can not do that. She didn't try to solve the problem, didn't asked colleagues to talk with us in English, just shouting something in her own language. I was very angry with that and started talking in my own language. After several minutes of unpleasant talk, when all the restaurant clients started starring at us, we just sat at the next table, which had a label (reserved), ignoring her and waiting what will be next.After that she didn't come but send another guy, who was barely speaking in english, but we managed to order. Fortunately beer and food was very good :)In the morning when checking out they ask to pay city taxes in cash. I said we are from EURO zone, how the hell should i have cash. So they allowed me to pay by card, but seems they are saving expenses for low value transactions, what is a littble bit absurd.

Tasty breakfast and dinner in the restaurant. Also, the free entry to the wellness was fine. Location near Dyje river and winery all around

The minibar wasn't working. There was a long wait for service in the restaurant. There was a steam bath, but the cold shower room was locked; we had to take a hot shower in the cloakroom.

We were in a beautiful suite, all was fine, clean and high standard. Staff was pleasant and helpful. I have been in this place about 4x before over the years, never any issues. Excellent breakfast. Pool was warm, steam room functional. Our suite was quiet. Good restaurant, available tennis court, bowling, small fitness room, wellness section, outside seating areas, sufficient parking, good wifi. This is well managed facility on par with good world standard, but still reasonable in cost.

If I wanted to be really picky: Would have been nice to upgrade TV to larger one (there were 2 TVs, one for each room, the bigger one perhaps 30in). Better hotels worldwide now offer large TVs. Few stains on carpet could have been cleaned in our room. Most fitness rooms have mirrors, it would be helpful to have one there. But these are minor issues barely worth mentioning.

Location near wine tasting and hikes. Beautiful views. very new and clean modern facilities.

Jacuzzi was not as warm as I would have expected. I needed to use towels from our room fat the pool/spa, but these are very minor points.

Thanks to limited opening hours of the wellness and restaurant we did not enjoy our stay, just sleep

Possibility to use wellness is very limited. It closes at 8 p.m. and starts later in the morning so We did not have a chance to use it. Last order for dinner is 8:30 and bar closes at 9:30 after that you have no way to sit and drink and talk with colleages, friends. And we are talking about wine region where you have nothing to do 30 minutes past 9 p.m. Breakfast is supposed to be fabulous but it was mediocre at best.

-> dinner in on-site restaurant-> breakfast-> reasonable room size-> staff-> free parking

-> low water pressure in shower-> double bed consisted of two separate mattresses, which had tendency to move in opposite directions

Plus - good breakfast, comfy bed, parking on site, pricing Minus -soundisolation rather poor, included pool perpetually crowded, time intensive check in and out