Hotel Cristallo

Great location, beautiful and clean room, friendly staff

Very good buffet breakfast. Fantastic central location, with trendy bars nearby vand just a few minutes walk to the gondola

a shame the hotel restaurant was closed but their satellite brasserie just a couple of minutes away was excellent.

rude staff + shady hotel that routinely moves customers to worse location because they overbook

the hotel moved us to another location which was old and far less nice for 2 nights because they overbooked their property. in exchange for the significant inconvenience they originally offered us a pizza! we felt very mistreated and let down by our experience at cristallo. we will not be returning

-This is referred to by locals as 'the best hotel in town'.-Room size was excellent.-Location is as good as it gets.-Parking right outside the front of the hotel.-Staff were excellent, friendly and professional. They went the extra mile for us, thoroughly recommend.-The facilities were great. (note its normal in ski resorts across Europe that these are charged extra; I didn't realise this, but this is the same everywhere)

Nothing, everything was perfect.

The hotel is well located but is very basic. The room is comfortable but needs improvement with cleaning. Only had a very limited supply of toiletries. More of a 2-star rather than a 3-star hotel. The staff was helpful and polite.

Excellent location for the chairlift. Wonderful views. Onsite parking a bonus. Staff very helpful. Excellent decor, with style.

Room did not have a fridge.Website implied restaurant, but restaurant was closed in the evening for month of September, so this was disappointing.

Big rooms with lots of space, good breakfast.

we got a different room because some other guest had requested a different room, and then the room wasn’t ready when we arrived.

The posh alternative! Beautiful boutique hotel, exuding quality and comfort. Fantastic breakfast, great staff. Restaurant was closed in evenings however.

We had been before so disappointed the restaurant was shut in evenings.

Nice staff

We paid 4-star, but they have outsourced us to a different place that I rented before for half the price. On top of that, we did not get a twin room, but a double, and my mate had to sleep on a camping bed - that's not on, when you are paying 4-star money for the place. Especially the night before a major race, when a good nights sleep is essential.

Excellent location, facility recently fully maintained, very kind staff, great breakfast

Nothing in particular.....

Excellent location as feel in the heart of the village. Convenient boot room close to the lift, so no problem walking a little way. Very good evening dining in the restaurant with lovely choice of local wines. Caring staff who are very welcoming and helpful. High standards of cleanliness and throughout the hotel.

Some fresh fruit salad and more interesting pastries would be a nice addition to the breakfast buffet.

Central location was great - 5-10 minutes walk to the lift. Plenty of restaurants in the town - but book at the weekendsJust enough apre-ski. It's not Austria but it's very pleasant and prices are reasonable. The "An Bacher Wi" winebar and the "Cafe della Guide" are spot on!

The hotel was overpriced. Facilities were minimal, breakfast was minimal. Extra charges for the sauna, boot room, cooked breakfast were not welcome. The room was nice but needs a blackout curtain.Nice shower but no bathRestaurant on site was hardly open and had poor reputation so we avoided!Overall, it looks like management have spent money on making the place look nice for the brochure photos but no real substance. I would only recommend this place if the price was lower

Excellent location - right in the center of the village with easy access to restaurants and the ski lift. One huge advantage is the ski storage located just next to lifts, could not be more convenient. Staff delightful, room spacious and clean, shower powerful and hot!

Wonderful location, very convenient to start or finish a hike in the mountains

Excellent place for winter holidays.

Breakfast isn't available for 2 days from our 3-day stay

Staff were helpful

Very nice hotel in the center of the town.

Great breakfast, very helpful and friendly staff

Staff is extremly helpful

Very good location, the staff were very friendly and helpful.