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About
This hotel is located in the heart of Ulm, 820 feet from Ulm Main Station. The Ibis Ulm City offers modern rooms, a 24-hour reception and an underground car park. The modern rooms at the Ibis Ulm City feature satellite TV, Wi-Fi, a desk and private bathroom. There is a free internet terminal in the lobby of the Ibis Ulm. Wi-Fi is also free here. A breakfast buffet is served from 06:30 until 10:00 each day. Drinks and snacks are available 24/7.
141 Reviews
- Cleanliness
- 7.5
- Staff
- 8.5
- Location
- 8.7
What Guests Say
- “Clean room, comfy bed, good shower. Good location.”
- “Everything was clean.”
Top Amenities
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard Room with 1 double bed
- Adapter
- Air conditioning
- Bath or Shower
- Blackout curtains
1/4Standard Twin Room
- Bath or Shower
- Body soap
- Desk
- Flat-screen TV
1/4Standard Double Room
- Bath or Shower
- Body soap
- Desk
- Flat-screen TV
1/4Standard Room with 2 Single Beds
- Air conditioning
- Bath or Shower
- Blackout curtains
- City view
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What Guests Loved
Based on 141 reviews
Pros +
- Clean room, comfy bed, good shower. Good location.
- Everything was clean.
- Service, room, location
Cons -
- Very hot room. Street noise affected sleep. Very loud in the early hours of the morning!
- The thermostat couldn't be regulated, and it was too warm inside the room.
- No carpet in room only Cold linobeakfast should be include for price paid
Clean room, comfy bed, good shower. Good location.
Very hot room. Street noise affected sleep. Very loud in the early hours of the morning!
Everything was clean.
The thermostat couldn't be regulated, and it was too warm inside the room.
Service, room, location
a bit expensive for a 2 star hotel, NO carpet in room Breakfast would have been a whopping 17 euro,s extra , so went to Mc d,s and had 2 tower burgers fo 6 euro,s
No carpet in room only Cold linobeakfast should be include for price paid
The staff were friendly and very helpful. The location was great for heading into the old town, shopping centre and railway station.
The staff, especially Melanie is very accommodating and helpful. Check in was a breeze and the food (breakfast) was really nice. Worth the price of 17 euros per pax
Well, you can hear some noise from the outside but it did not bother our stay at all.
Helpful and friendly staff. Clean and comfortable rooms. Excellent location for short walk to town centre
I only improvements I can think of would be to have tea/coffee facilities and a small fridge in the rooms. Being able to make a coffee or tea first (or last) thing each day and keep cold water would make a big difference
What was there to like anyway?Ok, the shower was small but did well.
The room was old and small, beds were old and not comfortable... do i need to go on?
Very central in the City.
-The rooms are tiny. -I had some underwear in my room from the Guy before. -The Wifi is Terrible. -The Shower is leaking out of the Cabin. This means the whole Toilet room whose under Water.
I always enjoy staying at Ibis Ulm, it is clean, safe and central.
I am usually staying for 2 weeks at a time - for a 'long stayer' I wish I had a small fridge and a coffee station with the basics in my room. Even just a kettle. A suggestion for you to consider.
The staff was really nice and helpful with my various requests. The room was cozy and nice.
I missed a fridge in the room. Not sure how common it is in Germany. The bed was also a bit uncomfortable - if you lean on the wall while sitting on it, it slides away from the wall
Staff is very nice and helpful. The location is just in the center and the breakfast was good.
The elevator was not working and we had to carry our suitcases 4 floors.There is no mini bar or a small refrigarator and there was no a katle in the room.
Everything was clean.
The thermostat couldn't be regulated, and it was too warm inside the room.
The parking. Location easy to join with the car.
No clima in the room, impossibile to sleep. Unacceptable in 2025. It was so hot that made my night a nightmare.Impossible to keep open window since on the road at first floor with cars and tram passing, people making a lot of noise.Quality of the room very poor. Floor, bathroom, finishing, at level of a hostel.Reception is not speaking English. Breakfast barely average.
The staff were helpful when we decided to leave
There are 0 amenities in the rooms. No safe, no frig, no washcloths, and even a nightstand was missing. They provided a black bucket for the bathroom trashcan, which was particularly weird. The decor was dated, and more like a cheap motel than a hotel. And the AC was out in the whole hotel.
Falling slowly apart
This hotel looks like it has had its best days in the 1990's. Lots of things give a picture of gradual dilapidation. The burn down lamps are not replaced, or the light switch has broken down, and remains so. The shower door leaks and floods the tiny bathroom unless you are very careful. During our stay, the central aircon didn't function, the same in all rooms, and could not be repaired because of the weekend. The hotel is also next to a busy street, so because of the noise it was not an option to leave the window open.However, the breakfast was good. By fixing the little things and improving maintenance, this could still be an almost good hotel. Not on the nicest location but reasonably close to the centre and the railway station, the rooms on the tight side but still livable. But not now.
Nothing special
The blackout curtains did not cover all the windows, therefore some light woke us up early in the morning. They did not have any computers to work with.
Breakfast very good. Very pleasant lady in charge of dining room.
A kettle would have been great.
We had all sorts of difficulties, we needed to change the bookings, which was done by booking.com and done quickly and fast. However, Ibis did not know about them, couldn't find the reservations etc. The rooms are small, which is ok and to be expected from an IBIS hotel, but they were not particularly clean, lots of dust on the floor, toilet paper missing, only one set of towels also the rooms were for two. The carpets in the hall are not very clean either. The hotel has seen better times. The location is good to get to the city a couple of minutes, but don't go towards the railway station, that's a different world and many people seem to use the road in front of the hotel as a F1 track!
The location is good if you want to go to see the city.
A decent hotel with very friendly staff. The hotel met all our needs — the rooms were comfortable and clean. The location is excellent, right in the city center. It’s less than a 5-minute walk to the main train station and just 1 minute to the nearest tram stop. The city itself is charming and relaxed, perfect for walking around. I highly recommend this hotel and would definitely stay here again.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
General
- Adult Only
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Neutorstrasse 12, Ulm
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