Hotel Central Sarajevo - Gym, Pool & Spa

The location of the hotel was very good. The staff was very helpful and kind. The breakfast was very good. I really like

Rooms are clean and spacious.Staff is very nice, breakfast is very good.

Great location in close proximity to old town

The hotel has multiple steps just to enter and reach the room, making it inconvenient with luggage, especially since there is no bellboy service. While reception staff were polite, overall service was minimal.The hallway reeked of cigarette smoke, and the room was underwhelming, there was no view, and the décor was unattractive. Despite the charming exterior, the interior experience was disappointing.

The location, staff and gym were excellent. The bed was extremely comfortable.

The room was a bit dingy and needed to be spruced up. Overall comfortable, but needed things fixed (paint job, window covering, shower caulking, etc).

Pool, location, staff, breakfast, suit.

Liked everything.All the staff were so good Ivan, Diana & 1 other very young guy name I forgot

There was nothing not to like.Only that the restaurant shud b open in evenings also

The location was excellent—a five-minute walk from Old Town. I had one of the best rooms, 202, with a balcony in the hotel. Breakfast had sufficient items to keep me happy for the rest of the day. WIFI was secured, which made its use useful. Sarajevo does not have UBER. It is better if you call the hotel in advance and set up a pickup. Otherwise, taxi drivers may give you a costly city tour and also charge Euro 5 for each luggage piece. We used Kenan's services, recommended by the hotel staff, even for day trips out of Sarajevo. He was very friendly, professional and reasonably affordable.

I am very upset. Cannot find anything bad to write about.

Ideal location. Friendly atmosphere. Good breakfast. Working air condition.

Dijana and Ivan were so nice! The rooms were so pretty and clean!!!

Ideal location; could walk everywhere! Staff speaks excellent English and were very friendly and helpful. Breakfast was as good as everyone had said!

Attentive, Cheerful staff, full breakfast, great location, beautiful pool/sauna, very complete gym, and spa services. I had the 6th floor loft room “without windows” which had the bed upstairs and downstairs sitting area and bathroom with a large bathtub and tvs in the bedroom and the sitting room. Great value for the price point, and again every employee I spoke with was completely friendly and helpful which is such a plus.

I wish it had parking, but I had inquired at my booking and they informed me where to park which was simple, affordable and within a 3 minute walk of the hotel. (Which I specifically chose for its proximity to the old town area.)

The staff are very friendly and accommodating even those in the Spa. The second day for breakfast wasn’t sufficient especially good because they refilled.

The first day of breakfast wasn’t sufficient especially for the children because the fries were too dry to be eaten and I asked for Nutella because the bowl was empty but I was directed to get the local one. There were hot foods which weren’t refilled even if there was still time for breakfast. Only 1 elevator is working and filled with mosquitoes the 2nd day.

location just walking distance to city center and malls.Also upgraded our room to a suite room which was bigger,

The Location was fantastic - heart of the city centre and walking distance to the old town - couldn't have been better. A clean and modern hotel with everything we needed. Highly recommended, if we do return (and we definitely plan to, God-willing), we would stay here again..The Staff were amazing - Dajana, Arnes, Evan and Alma in particular. Dajana for example went above and beyond expectations and was very quick to help us and facilitate our requirements when they arose - she is an asset to the hotel and a big reason we would return as she looked after us all, which was a big support as we travelled with 2 young children. Highly recommended hotel.

Was overall a positive experience.

Great location! Professional team! Kenan, the receptionist was fun!

No complains but I wish they had more information available about the parking lot. The hotel itself doesn’t have a parking but it would be nice to get more info where to park a car or even have available parking spots for their clients (Wallet parking service??

The location is central and there is a good gym.

The rooms are tired and poorly laid out, but have new bathrooms. Staff are great, but it is VERY load as it is right next to a bar that has a street party until close to midnight.

Great location, excellent breakfast, friendly, helpful staff.

Great gym, only downside is that it opens a bit too late in the morning. Great breakfast by B&H standards. Excellent location.

Air quality in room was not the best. A bit damp.

The beds very really comfortable and the room felt spacious. We had a small balcony towards the street that allowed us to get some cool air into the room at mornings and nights.

The air condition didn´t work properly when we arrived. It was heating despite being set to cool. This was fixed later on the evening and then it worked. There were a couple of bars very close by that played music at an extremely loud level on our arrival night long into the night, making it more or less impossible to sleep. (The hotel staff acknowledge the noise level and offered to us to change to another room the following day)

The location was very central, the hotel was clean and staff were lovely

Nothing- just one glitch, we checked in and got our keys etc but room wasn’t cleaned but wasn’t an issue