Kuti Resort and Spa

Building and bed!

The toilet was in very bad condition. The shower knob was extremely hard to use, and when I complained, they told me I didn’t know how to use it, which was truly shocking. The spray pipe was also broken. I strongly recommend you avoid this hotel.

The room was clean and the top options were perfect. The rooms were clean and all the amenities were great. The breakfast service and staff were awesome.

The pool had too much chlorine mixed into the water, which made using the pool a bit unsatisfactory.There was no ventilation to the bathroom which sometimes made things awkward not so great.

Breakfast

The front desk staff need better training on billing and invoicing. I had already paid $29.97, including taxes and fees, for my stay, but they asked me to pay $32—essentially applying double taxation.Thankfully, the manager stepped in, accompanied us, and resolved the issue.

A good hotel in this category. Caring staff. Daily room cleaning and towel change. Buffet breakfast for every taste. It is possible to profitably order transport at the reception.

The restaurant staff were really polite and respectful. The hotel rooms were comfortable and clean.

The front desk staff were really dull and disrespectful. I heard them openly talking about about other guests. If you want to backbite, at least speak in low voice or speak in private hahah.

Worst experience of my life.

We had the worst experience in this hotel. Not sure how people voted this hotel very clean. Someone tried to break into our room in the middle of the night. I went to the reception to complain and he was just laughing and saying these things can happen must be by mistake. The room was extremely dirty. We couldn’t sleep whole night because there was a lot of noise coming from the hotel. Guests were so loud talking going up and down moving furniture at 3 am it almost felt like it wasn’t a hotel but we were staying at someone’s house. Don’t fall for the reviews. This is not a clean hotel.

Bed was really comfy, big room, good choice for breakfast. Staff very helpful.

Pool wasn't heated, so not warm, gym closed on Saturdays. Very noisy neighbours ( though that was not the hotels fault).

I frequently stay at Kuti Resort & Spa, and it’s always a great experience. The biggest highlight for me is the well-equipped gym, sauna, steam, and the cool indoor swimming pool. The restaurant and bar are great, and the outdoor seating with a coffee shop adds to the charm. Spacious parking and friendly staff make the stay even better. Highly recommended.

No value of money.

The whole shower was broken and the water went in a different direction. And the room really doesn't look like some of the pictures the bathtub was in bad shape.

I really like the staff and the services, including the shuttle services to the airport. The breakfast was really nice, but overall, the experience was good.

The room I chose is not very clean and comfortable, maybe because I chose the round bed and the options that are available are limited.

Comfortable room, spacious and lovely staff.

Good staff

Food from restaurants… tv doesn’t work properly..need improvement ?????? location kind of far from lakeside .

The staff was incredibly friendly and attentive. Room was pretty decent and spotless clean.They do have indoor swimming pool.The restaurant food was so delicious and flavourful…I highly recommend this hotel to visit everyone…. Lake is just 5min far away from the hotel!!!

Everything in the hotel was very excellent. I would like to visit this place again.....

swimming pool, gym, breakfast, rooms everything was very nice.

Good location. Easy to access the whole Lakeside area. Comfortable room.

I loved this place so much.Warm welcome & indoor swimming pool was lovely,cosy room.A perfect home in Pokhara.Super friendly & attentive staff. Special Thanks to Ms.Anzu for making us so comfortable and warm during our stay, she went out of the way to be there and making sure every inch of comfort is provided to me.Great Hospitality.

I liked everything about the property.

Nothing ,Waste of Money .

Breakfast Bathroom condition Room Size The foul Smell in roomAC not functioning properly

Site and staff response

Old building, malfunctioning elevator.

We liked the friendliness of the staff as well as their attempts to make up for the problems of this hotel. The breakfast was better than expected!

Although the listing said there was a pool, it was under construction (apparently due to the sudden heavy rain) but on the other hand there was a new table in the spa lounge which was still in its transport packaging. I can’t imagine the monsoon wrapped this table. We were compensated with free use of the Sauna though. Another big problem was the condition and cleanliness of our room. The bathroom was covered in black mold. The bathtub also looked like it wasn’t maintained since its installation. Further there were cockroaches underneath the kettle. Disappointing!

at good location

the worst place I ever visited .Therewere cockroaches in the room , worst breakfast ever , zero facilities available the water of the swimming poo was bad but yes the few staff like the one who was in reception , the one who used to serve food was very good and polite