Hotel Capolago

Simply nice! Great air conditioning. Extremely clean. Nice, made in Italy toiletries. Engaged & friendly staff.

Just ok breakfast (but nice coffees).

Nice location

All the rest. Poor rooms, poor amenities, poor breakfast

We booked a double room but were shown a twin room, and the view and room size were different from the photos. However, the beds were comfortable, the shower was easy to use, and the breakfast was delicious. Overall, a pleasant stay.

Room, Breakfast and Parking all exceeded my expectations

We had such a disappointing and negative experience that we decided to check out the night before our scheduled departur

The management or owner acted in a discriminatory and unprofessional manner toward us. They made racially insensitive remarks and even told us to leave, stating that 'the gate is open.' This behavior was completely inappropriate and unacceptable

I had a wonderful stay at your hotel. The staff was extremely welcoming, professional, and always ready to assist. The room was clean, spacious, and very comfortable, with all the amenities I needed. I especially appreciated the attention to detail and the warm hospitality throughout my stay.The location was convenient, and the services offered exceeded my expectations. I would definitely recommend your hotel to friends and family and look forward to staying again in the future.Thank you for making my trip memorable!

The hotel is beautiful, decorated with great taste, modern and comfortable. Excellent beds, fridge, everything in room was perfect. Swimming pool in a garden setting and a huge park. Breakfast and bar excellent. What kept me from giving it a 5 stars is the person who checked us in and out (the first and last impression of the hotel), a young lady with the tact of an army sergeant. Perhaps she should be trained to ask people things like: "was everything ok?" The rest of the hotel staff is super friendly and do their best. Plenty of parking and charger for electric cars. Breakfast was of high quality and diversity, although not always refilled fast. Roadhouse restaurant just across the street

One person at reception - amazing what one person with dry manners can do! Our room was at the end of the corridor and the pressure of water in the sink was very low, difficult to rinse hands.Keep in mind that hotel is outside the city, therefore often hosting tour buses and creating peak moments.

The hotel has beautiful gardens. The location was okey.

This hotel is a hotel for tourists traveling in busses. We stay for two nights and every day they have two to three busses, with all the commotion that it creates to have so many persons at once’s. The selection and the food are not good. Our bathroom has a mold smell from the drains.

Nice place to sleep that’s all, the room was ok parking was available, this hotel for old people who wants quiet hotel to sleep or business people just to stop for one night then go it wasn’t a good experience for me

First of all the breakfast was poor and the room was ok parking was available but the staff were fighting around 8pm at the reception area the manager ( owner) with the guy working at the reception

It is located in quiet place with surrounding forests area.Mrs. Alessandra who welcomed my wife & myself.Whenever I asked, she kindly explained with big smiles.We are planning to stay 2 days, but we stayed four nights.

Close to the airport

AC was very noisy, not clean.

very comfortable, excellent customer service, good restaurant, and great breakfast buffet, quiet location, in summary a great stay , we would go back

all good

We decided to book a place that was close to Lago Maggiore, Lago di Como and Lugano. The hotel is fabulous as well the staff. Rooms are nice and clean, breakfast is very good, staff was amazing and there is private parking.Last, but not least, it’s really quiet which was perfect for a good night sleep. We stayed a couple of days and we enjoyed a lot.

room very clean and comfort, breakfast & parking very good.

Beautiful new hotel not far from the highway. A very friendly young man at the reception and a delicious breakfast. We stayed for one night and had a very pleasant impression. Convenient parking available.

I really liked the structure, the scenery where the hotel is located and the fact that the staff was very kind and professional

The hair conditioning system inside the room is a little bit too noisy in my opinion and also I would provide harder pillows for guests who prefer to use them while sleeping

Nice and elegant hotel. Clean rooms, nice staff, a lot of parking space.

Breakfast was adequate.Maybe more choice for cereals...

Lack of spa or wellness area

Basic rooms, moderns, clean, and you have all that you need.Breakfast was good with a large variety of food.In the double rooms you park the car next to the room which is very convenient.

Good Hotel, will come back, but phone them in advance that they will not loose the reservation :)

The Hotel lost our Reservation and had a hard time to get accomodation for us as it was fully booked. At the end we had only one room instead of two, but the reception lady was really helpful and tried everything, and we got free dinner. Nice business adventure to remeber......