ROYAL Annecy Apparthôtel

Elevator and easy access

Rooms needed some pictures or something to make it homier.

They had to cancel my booking due to problems with running water in the facility, but took care of everything and made a booking for me and my family in a hotel two streets away, without any extra cost.

Not their fault but google maps "thinks" its street is for pedestrians only and I had trouble reaching its parking.

I like that this place was really just close to the Christmas market, the main attraction area and a lot of places to eat. It was overwhelming too if you come when there’s like the bigger farmers market of just vendors. But if you’re here for that, this place is a great location.

I hate that the bed felt so itchy

The location was perfect for exploring the old city section of Annecy. we enjoyed the shops and the restaurants throughout the old section. Having a parking spot at the hotel made it so very easy.

Spacious apartment with a balcony, right in the heart of old town. Close to many sites, the lake and the train station. Staff was very friendly and helpful with our needs. Originally we we chose not to include the breakfast because we so close to many cafes but it was rainy and cold the first two mornings so we stayed in and enjoyed the basic breakfast items provided. Pastries, toast, crepes, cereal, fresh fruit (if you got there early) nuts, cheeses, salami, yogurt, boiled eggs, juice, coffee & milk. We also thought the price of €13 per person was a good value compared to other hotels we had previously stated at with the same menu. We also took advatange of the laundrey facility but thought those prices were high. €4 for wash & €3 for the dryer. These could handle only medium size loads so ended up having to purchae more tokens. The staff let us store our luggage after checkout so we could enjoy the one day of sunshine a little longer before our departure.

Due to lack of parking at the faciliy, when had to park several blocks away. Lack of english channels on the TV and streaming was not working on either TV. The wifi was very weak and buffered so much, I ended up just using my phones hot spot data for our wifi. The toilet is seperate from the bathroom which is kinda nice when your trying to get ready and your spouse wants to use it but they put it on the other side of the apartment so you had to walk a bit to get to it from the bedroom but it was convenient to the living room/kit hen area. This is an old building that has been renovated.nicely but has a lot of uneven floors which almost tripped us a few times

Confortable beds. Good apartment layout. Nice decor. Great location. Friendly staff.

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This place is located near landmark and not far from center station. The facility inside the room is proper. There has elevator, which is convenient. We can leave the luggage until evening. The staff very friendly and good hospitality. We paid extra for breakfast which is good taste and quality.

The restroom at the reception not easy to access.

Good to have a bit more space to spread out in the 1 bedroom apartment. Dining table was helpful for meals and study. Excellent location close to old town.

Tiny toilet room and stairs from kitchen/dining area to bedroom/bathroom area might be tricky for some guests. Harsh instructions/penalties about cleaning kitchen area left made me somewhat reluctant to use the kitchen.

The location was close to the old town, which saved us a lot of time. The staff were helpful and try to support us

There was no air conditioning, the isolation of room was not good too.

Very clean in a wonderful location and private parking. Fridge with freezer and a safe were much appreciated! Very nice staff. Good mattress!

A studio was all that was left at the time we booked and it was truly the smallest studio we have ever stayed in. If you are traveling light it’s very doable and not a problem. We had two regular sized suitcases and had to slide the table way over and open them one at a time. Again, the apartment itself was cozy, comfortable and clean!

Location was excellent, right at the edge of the old town. Room was nicely furnished and clean. We didn't cook, so I can't comment on the kitchen furnishings.

Parking on site was limited, and there were no spaces available. We were able to park temporarily to unload our bags. They provided a voucher for free parking from 7pm.to 8am at the Poste Parking structure just two blocks away.

Great location and friendly helpful staff. They even have laundry facilities.

The breakfast was well worth what they charged with a good selection of different foods. Location was excellent and felt safe. Bed and pillows were comfortable although the comforter was a bit heavy for summer. Staff was friendly and helpful!

Great location and nice size room.

Room was by the parking lot with bright lights that the curtains could not keep out. Also there was a billing issue that I had to work with Booking.com to straighten out.

Amazing location, sparkling clean and very friendly staff

Convenient to old town, clean, comfortable, spacious, even better than the photos! Front staff very helpful and friendly.

Nothing! FYI- No staff on site after 8pm but that wasn’t a problem for us. We did not try their breakfast

Location ! Parking available upon request : very important if with car. Laundry facility available

All fine

The location is very nice - a short walk to all the attraction. Breakfast is reasonable priced with good choices and there is a nice outdoor sitting looking at the church. Our room faces the church and the playground. It can be a bit noisy if the windows are open. However, we did not hear anything once the windows were closed.

Need to take out our own trash

Deceptive photos and once your credit card is swiped they disapear.

The property is nothing AT ALL like the photos. Was given a room overlooking a dirty alley and parking lot, complete with graffiti and workmen smoking, unzipping and pissing below my "premium balcony room". Run down are with homeless people on the other side. No one at reception responded to our request for a room change. Once we saw what our room looked like, we went to the reception desk immediately to ask for a different room. Three staff members glared at us from behind a glass enclosure and refused to do anything.

Mold in bathroom Weird smellNo dishwasher