Appart'City Classic Thonon Les Bains

No air circulation - on 1st floor so no ability to leave windows open. Smelled of smoke. Very noisy. Bathroom smelled moldy. Not good value for money at all.

Staff were lovely and very helpful. Great location close to the train station. Small but convenient kitchen.Secure and safe feeing

The location is very near to the city center. The rooms are well maintained.

I didn't reserved for the car parking and it was full. I have to park my car in nearby public parking.

Easy to use and well quipped. I could see the snowy mountains from my window and it is a short walk from the train satation.

There were one or two hairs and stains on the linen.

The apparment was very pleasant : comfortable, clean, functional. Overlooking a back street, it was also very quiet. The location is very convenient, less than 5 minutes walk from train station and pedestrian city center, with places to eat minutes away by foot. I was by foot so perfect for me, you may have to ask where to park if you have a car.The staff is welcoming and the place feels secure with lift needing the bedroom key to be unlocked ( and so does the front door at night).I read reviews of people complaining about the location close to the railways (in fact against the railway). I did not find it disturbing because there is only a train every now and then, they go very slow - so you do notice but noise and vibration are at very low level, and there is no traffic at night.

The place exceeded my expectation. The hotel is secure with card key for entrance, lift and bedroom. The appartment is small but still spacious and convenient for a take away, a modest cooking (with the essentials for two) or work. The bathroom is also a convenient size. Overall very clean and comfortable. Two minutes by train from the station, and from different places to eat for various tastes and budges. There are only a few trains a day, nothing to complain or moan about.

Actually I didn't like anything . We were 3 adults and my daughter 6 years old. I booked for 4 person adults I thought they will give us a big apartment . While they gave me small apartment and it was super dirty even the smile inside the room was so bad . Everyone felt bad for that night.

The description and photographs do not reflect the room/ suite and the quality from windows to bathroom. The room was not properly maintained and was not clean. The price is exaggerraed for what the place offers.

Bathroom, rooms maintenance, location. The room had a strong smell of smoke, was previously used by smokers for a long period. The smell could not be removed.

Warm welcome at Reception on arrival. Room and facilities adequate for an overnight stay.

The breakfast was inadequate and certainly did not match the photo. Had to make up a breakfast box from the "breakfast room" and take it up to our room. A great disappointment - no fresh fruit, cereal, cold meat. Supermarket packet croissant Breakfast was described on the booking .com website as gourmand. I would like to commend the lady employee in the breakfast room who was very pleasant and spoke english, She appreciated our concerns. Mention must be made of the Manager who dealt with our complaint very politely and gave us a refund of the cost. It was not very helpful though to say it would be improved within the next fortnight when they converted the room to a breakfast room.

Spacious apartment, good location

The smell of smoke really hits you when you enter the apartment, doesn't feel very fresh

Great location near the train station, helpful staff. Nice and clean room, don't need more

The hotel is right next to the railway which makes a lot of daily noises from 5am to midnight. It was really awful and i

Noises from the railway and the utensils in the kitchen.

Located 2mins from place des arts and the town center. The studio was comfy, although the building is located very close to the train tracks. The guy working at reception was friendly and efficient

Train noises

Great location and friendly staff.

Na

large spacious room great facilities

Passable

Very good

Very good

Good

Exceptional