5-Star Hotel

The Hotel Lucerne, Autograph Collection by Marriott

Sempacherstrasse 14, Luzern, - Switzerland
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The Hotel Lucerne, Autograph Collection by Marriott
1/38
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  • Amenities
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$511
per night

5-Star Hotel

The Hotel Lucerne, Autograph Collection by Marriott

Sempacherstrasse 14, Luzern, - Switzerland
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Top Amenities:

Free Internet AccessHealth ServicesPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

7.7

Good

Based on 52 reviews

Location Of Hotel

9.5

Hotel Cleanliness

8.3

Hotel Staff

9.6

Overall Quality

7.7

Show 1 Verified Reviews

About

Designed by the celebrated Parisian architect Jean Nouvel, the hotel is centrally located next to a pleasant park in the heart of Lucerne. Free WiFi is available in the entire hotel. The Culture and Congress Center (KKL), the historic old town with its lake promenade and the train station are all reachable within a 5-minute walk. Celebrating simplicity and spirituality as much as elegance and refinement, the hotel aims to create a unique environment. This idea has been embraced wholeheartedly in the artistic interior which boldly incorporates an imaginative decor, creative features, and inventive touches such as pictures on the ceiling. The contemporary accommodations continues this theme and every room features a view of the park. Relax in the bar, or simply indulge in this sumptuous hotel and find inspiration in its originality and modernity.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please inform The Hotel Lucerne, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations. Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services:

Accessible bathtub available
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible route to the registration desk available
Accessible shower available
Facilities for disabled guests available
Free Wi-Fi
Hygiene certification
Non-slip grab bar available
Non-smoking property
On-site accessible restaurants/lounges
Pets allowed (charges may apply)
Professional cleaning services
Wheelchair accessible

Guest Rating

7.7

Good

Based on 52 reviews

Location Of Hotel

9.5

Hotel Cleanliness

8.3

Hotel Staff

9.6

Overall Quality

7.7

Pros +

  • The category room that we eventually were accommodated in was excellent. Management tried to put us in a "penthouse" room as a deceptive upgrade. It was a very small room as compared to the corner suite that was actually booked.

Cons -

  • Management was very apathetic about our dissatisfaction with attempt to change our room to their"upgrade". Rates for our room came down a day after our booking- no accommodation made when asked.

Top Quotes:

"Great location."

"Pure luxury."

"Very professional, and amazing attention to detail."

Business Traveler (2)

Solo Traveler (1)

Traveling as Couple (20)

Family with Young Children (3)

Family with Teens (1)

Senior Traveler (1)

Group Traveler (2)

8
10/17/2017
The category room that we eventually were accommodated in was excellent. Management tried to put us in a "penthouse" room as a deceptive upgrade. It was a very small room as compared to the corner suite that was actually booked.
Management was very apathetic about our dissatisfaction with attempt to change our room to their"upgrade". Rates for our room came down a day after our booking- no accommodation made when asked.

Room Options

1/7

Corner Junior Suite, Junior Suite, 1 King, Park view

345 sqft • 1 King

Air conditioningBathrobe(s)ClosetCoffee/tea machine

Room Details and Photos

1/4

Deluxe Twin Studio

259 sqft • 2 Single

Air conditioningBathrobe(s)City viewCleaning products

Room Details and Photos

1/5

Corner Junior Suite with 1 Kingsize-bed, Park view

345 sqft • 1 Queen

Accessible by liftAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

1/9

Guest room, King or Twins

sqft • 1 Double

Air conditioningClosetCoffee/tea machineComplimentary drinking water

Room Details and Photos

Location

The Hotel Lucerne, Autograph Collection by Marriott

Sempacherstrasse 14, Luzern,