Consum Boutique Hotel

Location, very nice staff, good size apartment, comfortable bed.

The bathtub is too high specially for a senior person. The floor makes a lot of noise when you walk.

I loved everything about it, the location, the staff the decor the food, the bed, everything was excellent!

Very central , good rooms & excellent service & friendly staff . Close to the tram.

Access is a bit of a pain if you have big bags .

Nice, big apartment. Very good breakfast, friendly staff

A bit too soft mattress

Very staff, pretty room, big bathroom. Nice location in the city.

Staff is really nice, smiling, welcoming.Location and the room was very cosy and comfortable.

Very comfortable bed. Wine bar. Location.

Wasn’t told reception and breakfast across the street. No coffee or water in the room. Restaurant staff not especially friendly.

I loved my stay here! The location is absolutely perfect—there was a beautiful Christmas market right outside, which made everything feel so festive. Plus, the tram station is only about a 3-minute walk, and the river is just 2 minutes away. The bathroom was stunning—really spacious and beautifully designed. The bed was super comfortable too. Another nice touch was the coffee station just outside the room—so handy in the mornings! And I have to mention the staff—they were amazing, so friendly and helpful. Definitely a 10/10 experience!

I wish it had been communicated more clearly that the key to the building needed to be picked up from the lobby of the hotel across the street. We were left confused and worried about how to enter the building, and it wasn’t until a resident happened to give us instructions that we figured it out.

Although pricey because it’s Switzerland, the breakfast was very good. Plenty of variety and the staff were exceptionally helpful, always making sure we had everything we needed.

It was a little cramped in the room, we had 2 lamps but neither worked, it didn’t matter to us because we didn’t need them, however if they are provided then at least make sure they actually work. Bed was very comfy and large, excellent shower and having the tea/coffee outside in the communal area worked well.

The staff were helpful and pleasant.

There is major construction happening right next to the boutique side of this hotel, which obscures the road and encroaches on the sidewalk and patio area of the boutique hotel side. We were not given instructions upon arrival that reception for hotel is on opposite side of street, so at first quite confused. I think this property should explain better that when booking that there are rooms in hotel building where reception is and situated along the Rhine, and the additional ‘boutique’ rooms are in building across street.

It is really near to nice tourist attractions.You can actually reach the beautiful sceneries by walking.It is really a clean hotel.

It is an old building and at night the floor woods are making sounds when you walk around your room.Second thing,it is not mentioned during our booking that the reception will be at the other building and unfortunately the other building for the reception has also another Hotel Name(Hotel Kraft).It makes us wonder and explore all the sides of the building just to look for the reception??‍♂️

Location and breakfast were the only thing worth the stay

No light in the bathroom, no telephone, broken elevator, no hair dryer in the room. I would not rate it more than 2 stars. However, they charge as if it was 4. Very noisy neighborhood with heavy construction nearby.

Great location (super super central!) Convenient, large and clean rooms. Breakfast is in the hotel across the street and is nice. Probably best to do without small kids.

We have a 1 YO and the place is just very noisy… It is also older than on the pictures so the blinds don’t really close (we had to change room because in our initial room they just did not work at all), the crib we got was just old etc. I received a ton of German emails before arrival but this then omitted where the check-in is (need to get keys across the street). Again fine but just all cumbersome if you arrive in the evening with a stroller and a bunch of luggage.

Well located, super friendly staff and excellent breakfast

Location is ideal, close to shops nearby and Publix transport.

Unfortunately there was construction happening so during the mornings it does get a bit loud with construction, however, understandable that this is outside the control of the hotel.

The location is in a nice area of Basel very close to the Rhein , with nice little Cafes and restaurant. ( A bit tricky to find) Only 10 min walk away to the city centre. The room itself was not very big, but high quality interiors, very comfortable bed, the bathroom was very spacious. The weather was extremely hot for beginning of September. We struggled a bit with the nights as we only had very warm down feather duvets without AC. Couldn’t open the windows because of the outdoor noise of the bar on the ground floor and the main hotel on the opposite side of the narrow road. It was a shame that we only spotted the coffee and tea facilities outside the room on the corridor when we departed.

See the review in the previous section

By mistake a pair of trousers were left in the wardrobe….. we made contact a few hours later but they were no where to b

Did not appreciate at all the hotel did not have ac. It was awful. The room was small and stuffy and not attached to the hotel. Construction going on. We had to pay $150 to upgrade to AC. Would not recommend in any capacity. The breakfast however was excellent

All of it

We were given a room with a balcony, it was kept clean and cozy. Staff were really helpful and nice with all the requests we had. Ambiance was excellent. Highly recommend

There were no mugs for coffee/tea, just normal glasses. Apart from that everything was brilliant.

Staff friendliness efficiency. Historical location with literary connection to author Hermann Hesse. Adapters to swiss plugs provided by hotel, umbrella provided by hotel

Problem with electricity, in our room we needed to unplug one of the lamps. Not enough sockets, none near the bed.