B&B HOTEL Mulhouse Dornach

Clean

Too much: ? first of all the room is very very small ? the airco was not strong enough ? no fridge!!!! So hot in the room and you cant even out your water in the fridge ? the smell in the hotel was very musty ? bathroom very small, no hairdryer ? no reception, even at 6 am in the morning when the breakfast is Almost readyNot worth the 66€

With the heat the AC was nice.Breakfast was okay.

One of our rooms had a leaky AC unit, it kept dripping all through the night.Wifi was very spotty at best.

Canceled our reservation on showing up an hour after making the reservation late at night with no assistance or internet connectivity and everything else closed because they allegedly overbooked. Had to sleep in the car.

Just the receptionist was kind to us. He allowed us into our room despite when I wasn't able to pay the tax fee.

Our room was quite small. We struggled to walk, waiting for one to pass ?. There was a lot of pollen coming into the room, and the AC was not able to chill the room well during the sunny afternoon.The housekeeper was not doing a good job. The bed sheet was not changed for 3 nights despite when it was obvious that the blanket was dirt, stained with food, hair, yet she/he kept leaving the dirt stuff on the bed. Very annoying. The breakfast was not that top, there were no fruits or eggs. The eggs they have were like in an omelet form but not fried but book.

Parking availability, easy access to premises

Floors and toilets cleanliness substandard. Pillows very uncomfortable.

Easy check-in, modern room, very comfortable

It is modern and clean

Room is very small

Easily accessible, free parking, good value for money

All was good

It's pet friendly

Upon checking in, you get given a code to get inside the property and inside your room, this code is the same for everyone, so anybody can enter any room at any point in time, extremely unsafe.The room was tiny, and kinda dirty, they out paper linen in bed!! Also they only provide one shower towel, no face towel, as I was travelling with my dog and the weather was horrible, I would have used the fact towel to dry and clean him, but because they didn't provide anything, the room got filthy really quickly.

New hotel, excellent value for money. Nice manager.

No elevator

Passable

very noisy room, there was strange people in the door, no staff to chechk in,... breakfast very whatever

This is a great value place for travellers. Good parking and nice clean room and bed. Good continental breakfast included which was the main reason I chose this place .

The auto entry did not work and arriving late at night caused a delay in getting in which was frustrating. Its location is quite far off the main highway.

Some reviews mentioned that this hotel is somewhat rundown and that bathrooms aren't good. Well, that seemed not to be true anymore in June 2024 - a renovation was in progress and the "new" room we stayed in looked nice and modern, including its bathroom. (Of course, the size and equipment of the room correspond to the price, which is quite low.) All in all, I was satisfied and would choose the hotel again for a short stay.

At the entrance to the parking was a loose metal bar that made quite strong noise each time a car rode over it, which happened even at night. I hope the owner will remove the bar soon, guests will surely sleep better :-)

Next morning staff was helpfully

We had issues regarding payment and when we arrived late there was no reception so we struggled to get into room anyway it’s been sorted next morning however it would have been better if had communication channel I did send several messages and emails there was no response immediately

A really friendly and helpful receptionist. Rooms nice and modern and nice hot shower.

No tea and coffee making facilities in room.

Free parking

Pillows on bed terrible quality, shower not comfortable because soap is left on the ground (would be nice to have a holder for the soap). coffee machine at the entrance stole 2.5 euros and did not give out any coffee!

Very very disappointing

Room was disabled ,and dirty uncomfortable we didn’t shower because of it.

Nothing. It’s a disgusting place. Checked in, saw the room and left to find another hotel. Seriously cannot believe that booking.com has such substandard place in the portfolio!!!

Totally run down. No staff anywhere. Mold in bathroom and the dirtiest place I have ever seen.

I want to make a complaint but with all big internet company it's very difficult. I want to know how two bookings were raised when I wanted only one. It seems there was an issue with booking.com application because when I completed the first booking application I didn't get a confirmation so I thought the booking didn't go through so I completed a second one. If I have known there was two booking I would have cancelled one but as it is I didn't realise this until at my return I notice the hotel took two payment from my account. I stayed in the hotel seven days and at no time anyone communicated with me vocally, via SMS or email to inform me that payment will be taken for a second booking I would have realise the mistake and cancel the second booking and even if they had charge me for one or two night but to charge me for 7 nights for an unoccupied room was to much. how come any one at Booking.com didn't realise it was a duplicate booking when they were done at 2 minutes apart for the same period under the same name. I guess the Customer come last and you are only interested in making sales. Can someone at booking.com contact me to resolve this issue.

I didn't appreciated being robbed. Even if the booking conditions is the money will be taken on the date of arrival whether or not the customer register in the hotel.I registered for one booking. I didn't know about the second one and would have been courteous to draw my attention to it and give me a chance to come to a compromise. Instead because they have my bank details they just went ahead to charge me this I found not being business like.

I will never use

Toilet has no top nor seat. No shelf nor place to put things in the bathroom. No door in the bathroom that wet everything in the room.