Lake View Resort

Staff is too good , humble and courteous. They take of everything in very nice way , specially Austin and other staff were courteous. Lovely stay . Must try atleast once

Food variety were very less in lunch and dinner

We observed dry lake, swimming pool not clean and working. No open space for kids playing.

Approach to place is bad Road is always blocked.parking is on road??

Parking and approach

Location was perfect. Nice cozy rooms.

I think alot could be better... Esp the washrooms...shower wasn't working well....

Almost everything. Location, view, food, rooms, the staff.. everything is superb about this property.

Liked it too much to find any flaws.

Bad

There was no hot water and the staff didn't acknowledged the level of service, hence not much satisfied with our stay. Also the recreation facilities are just for namesake as they were not well maintained.

Everything, location, staff behavior. Food. Cleanness, all awesome ?

Extremely hospitable staffFree upgrade to Lake View roomsCould go and touch Lake Lonavala and came backGreat Magic Show and Karaoke evenings. Could get genuine appreciation for my singing skills from people.Affordable food prices

Not anything in particular. The more the property size, the cozier it gets. However, picturesque areas of the hotel made up for the decent area of the property.

Service was excellent and staff was polite.Room was near & cleanRestaurant Food was good & economical.Free breakfast was goodLake view location is good compare to garden view.

Swimming pool is very small.Electricity is going off once in a day but comes back within 5 minutes.Minimum ₹100/- to visit one way to railway station/center.

The staff was incredibly friendly and professional. They honestly cared about our needs.The offered a complimentary tea and had organised an evening concert.The view over the lake is breathtaking and direct. From the pool, restaurant and rooms directly visible.The food was exceptional. Not eaten that great in an Indian Resort ever.

The wifi quality is not so high and the net unstable. But that is minor, who needs to be on the phone in such a lovely place anywhere.

Near to station. Staff was very Hubble and coordinating. Food was delicious. Room was well maintained and clean. Overall great experience ?. Will definitely visit once again.

The resort is located in one end of a street and around 2km away from the main lonavala market junction. So it is near by the main Street and yet in a nice very quiet area which overlooks a large farm and mountains. This is the most Ideal place to spend a winter holiday or a rainy day. The staff were very cooperative and the breakfast fare was not that large but still decent. The rooms and bathroom were very large.

The swimming pool was not that great. The size was not a problem but the fact is that it was not clean and hence could not use it. The electricity went off a few times for a couple of minutes so maybe that is something they could improve on. Another issue was the approach road (last 50 odd meters) were in very bad shape. They should work with the municipal authorities to get it improved and if it is their private road then it's even more crucial to get it improved. The parking is out of the hotel.

Breakfast/Food was good. Ambience is also fine. A quiet place.

Nothing specific that needs a mention. Could be improved further.

good location and facilities, restaurant has very good food with free breakfast

poor wifi

Located at an excellent place

There were little cracks because of rain.The TV was not recharged.The AC remote was not working properly.

The property is really close to what shown in the picture.Both the views are amazing.It's peaceful. The food is lip smacking.The gaming section is nice.

Location is good.

To start with the booking, even after booking the room well in advance I was literally threatened to pay at least 50% of the amount in advance otherwise they will cancel my booking and I did pay cos I didn’t want to loose the room and waste time on searching another hotel. Food quality and variety. Out of the two nights that I stayed there only one day I can say buffet breakfast was served. Biased treatment to customers. Extremely unhappy with the behaviour of one of the staff serving in the restaurant.

The rooms were decent

The pictures, the facilities and the tricks played by booking.com for the price being charged is disappointing.

Loc. Is nice, Breakfast was also good.

Unexpected extra charges due to included child as guest. Limited menu in restaurant.

I travelled with my family on the 24th March 2022 to this hotel. Road access to hotel is good and ample open parking. Check-in was quick. Fleece blankets were provided, we asked for duets and the staff immediately obliged and provided fresh duets. Food quality is very good. We had veg on all occasions, the food was fresh, tasty and not oily. Breakfast was limited but tasty (medu wada or utappa; poha or upma; vermicelli or paratha; one cut fruit; bread/toast and egg to order). Rooms are big. Both our rooms had a double bed and a extra single bed. ACs were new and working fine. Bathrooms are renovated and were nice. Swimming pool was clean and garden was well maintained. The hotel is quite, sometimes, the generator may make some noise, which is if the power trips. Staff was professional and helpful.

We had to ask for change of bedsheets initially and also changed fleece blankets to duets. But the staff did those immediately. I think the hotel should provide duets as normal practice, instead of fleece blankets.