Q Resort Rayong

It was in front of the beach, room very wide, comfortable and clean

I was expecting more Thai style, beach front style, nicer access to the beach. Not a problem, but too many stairs to reach the beach. They have a shuttle service to go / return from the beach.

The Location of the Hotel was Great

There needs to be a re-rating of this hotel, as It is quite worn down and hasn't had any maintenance nor renovation for quite some time. The facilities in the room weren't working properly upon our stay. We were moved to a smaller room which still didn't have proper water pressure for the tub. Understandable, if it was a reduced price but claiming to be a 4 star hotel with this quality makes me feel taken advantage of.

The property is not located directly opposite the beach; a shuttle is required to get there. Unfortunately, the beach itself is not well-maintained, with many stray dogs and no lighting in the area

The restaurant service was very poor. The staff seemed untrained and didn’t even take notes while taking orders, relying solely on memory, which led to confusion. The restaurant and the small bar shared with another outlet called ‘Sand Beach’ were often understaffed, leaving guests unattended. Additionally, no complimentary water was provided in the room, and bottled water was charged.

I stayed before, so I new what to expect. The hotel is in a quiet location - if there´s no party on the neaby small beach - and rooms are spacious.Staff is well trained and beds are comfortable.

As I already said: I stayed before, so I new what to expect. The hotel is overprized for the state its in. Rooms were clearly used for many years and the air conditioning is old and loud - at least in the rooms I stayed in.The location requires a private vehicle because Mae Pim beach and restaurant area are not within walking distance. It´s embarassing to be charged for the hotel shuttle to get there or back.Still, I like to stay at this hotel for a night because I know about the negative aspects and the small beach, the hotel is connected to, is good for taking a walk in the morning or evening.Guests need to be fit to get to the beach or some of the rooms because there are many steps to climb or walk down.

In a great spot. Everything works.

The room layout and design is from another era. Probably looked great on the drawings. Not terrible, just nothing where you need it.

Great hotel. If you book the deluxe rooms, ask for rooms 110,111 or 112. The lower rooms have no sea view.Breakfast was fine. The gym is nice. I like it.

It is in a calm area, the hotel looks nice, quiet, the staff is polite and kind. The food was gooooooood! :) Plenty of choices of Asian and European breakfasts, always fresh, each day a bit different.

Bedroom was great, comfy bed, all the amenities were to standard.

Very dated location, everything seemed unloved and not to standard. Pool sun loungers were broken or tattered. The sun loungers on the beach were all falling apart as well as the umbrellas.

Location very close to a lovely beach, near to a nice beach bar/restaurant.Quiet location but easy access to nearby amenities.Room prices was pretty good.The staff are very efficient, polite and and friendly.Shuttle bus alternative if you don’t wish to navigate the steps down to the swimming pool or beach area.

The hotel is quite dated and in need of some refurbishment, rooms are clean but things like furniture and bed linen have passed there sell by date.I think the beach restaurant that belongs to the hotel is a little overpriced, lovely setting but if it dropped the prices I’m sure more customers would stay in there rather than go next door where prices are lower.

Very nice, modern, clean, beachfront, great views and sunset!

Location was great, mix of quiet area but also some amnesties nearbyRooms had two queen size beds, ideal for us traveling with 2 kidsStaff was very friendly as always in Thailand

Hotel is on a hill, so everything is connected with stairs. There's a shuttle to bring you up and down, but often we walked which is exhausting the first few times, afterwards good training.Facilities in the hotel are nice, but have few customers as other options are around, thus it sometimes feels lonely inside.The room itself were nice, but you could feel the age of the property.

Great location, walking distance to the beach. Quiet but enough activities for a week or long weekend. Breakfast was really good. Staff friendly and helpful. Room was perfect for a family of four.

Overall shows some signs of wearing down but still very good value for money. Don't expect fancy five-star but very solid accommodation in a great location.

What we did like the size of our room it was big.

The Hotel really needs to do some homework with room maintenance! room 106.There's not much engaged us for long stay. the hotel location is very quiet (private area) it would be nice if restaurant do Dine in at nighttime. (There is only on the beach that have a small area which fully mosquito) Due visit 3 night there our breakfasts were average, I recommend this hotel need to be looking at food hygiene curry's, noodle stir fry, Ham have to ensure is hot, Supervisor must be on side. I have to informed them I have diarrhoea from their curry, the staff heard me, and she just said she sorry to hear that ...I has been watching them over 20 mins it seems there not thing to be done (there wasn't communication on their own management. what's shame!

There are already many reviews about this hotel and the state it is in. In my opinion there´s clearly work and renovation to be done but the hotel - the upper main building - is in a good an clean state, the rooms all face to the sea and the view is very nice. All Staff members are - as always in Centara hotels - very friendly and well trained on their jobs. Breakfast is very good. Our room was spacious and the bed(s) very very comfortable.

The lower building on the hotel site and its sorrounding areas really needs to be renovated and he garden need to be taken care of. This then could be a four star hotel and deserve to charge higher room rates. For now it´s a good hotel which deserves more attention and investment from its owner. However, it might then be no hidden gem any more.

The staff is excellent! The front desk manager was superb.

This was our fourth visit to the Centara Q Resort. The previous 3 were fantastic. The last time we visited the hotel was pre-Covid (2019). This visit, however, was unpleasant, to say the least. We reserved a Deluxe Ocean Facing room which was 120 dollars per night. The bedsheets looked dingy and dirty. The bathroom walls are cracking. Moreover, there were geckos droppings on the walls and the balcony sofa was filthy.The only saving grace was the fantastic staff who went above and beyond to assure our stay was pleasant. If I have my facts correct, this property is owned by CENTRAL DEPARTMENT STORE. One would think they would offer a quality stay and not a nightmarish experience.

It's an unusual, modern hotel in its design. If your room is on the top of the hill, it requires taking stairs to the lovely beach, which has a few beachside restaurants to choose from. There's also a shuttle bus to and from the beach--no stairs required. Professional staff who skillfully dealt with my initial discontent.

No English TV channels.

Location is good. View is good. Breakfast was acceptable.

Old room. Very old furnitures, door, floor.

The staff are really pleasant and accommodating. The location is pretty good and private too.⁹

Old buildings require more maintenance.

Location, room, service and sea view

Friendly reception and restaurant staff, comfortable room

Enjoyed our stay up until the last day when 8,800 BAHT was stolen from a suitcase in our room. We reported it to the manager, who checked their electronic key records and we could see who entered the room when we were out. Apparently, their operatives work a single floor each, so from our experience - be careful of leaving valuables in your room if you are on the FOURTH FLOOR. There is a safe in the room, which we discovered too late, so we advise you use it!