Melheim Kandy Villas

- Great view- pretty place, very clean- nice balcony- many power sockets

- Bathroom too small, toilet gets all wet when showering - no hooks on walls or other places to put clothes- cables without lamps on the ceiling - breakfast a bit overpriced- pool a bit smelly

Location, food and the staff is good

There were so many mosquitoes ?

Very friendly staff, large rooms, great view

A bit long to get there

The hotel was situated in a quiet environment away from the city. The staff was helpful and attentive. The food from their restaurant was so good and they provided a good portion.

Beautiful mountain view room with stunning balcony. Clean rooms, comfortable beds. Kids enjoyed the pool. We had nice breakfast and really tasty dinner. The staff really went out of their way for us and we greatly appreciate it.

The hotel is at a quiet place outside the loud city. The staff is friendly and helpful. Rooms are big and with AC.

Bathroom sometimes smells.The menu sounds good, but they just got a few meals available. Pool is very cold and a bit old not like the picture. Everything is a bit old. That's OK, but the pictures look different.

The location of the property

The property sits in a prime location up in the mountain.However, due to years of negligence, the building and the surrounding shows aging.There are three staff members who works roughly 18-19 hour shifts daily, therefore the customer service fell a little short and you can see how much they were struggling to cope with the hectic environment.We drove from Colombo to Kandy on the day of check in and arrived at the property roughly around 18:00.The receptionist couldn’t find my booking during check in and had to call their reservations department.The reservations manager was very upset and confused about my arrival and asked for confirmation from her regarding the booking. After a back and forth conversation they were able to find my reservation but had overbooked the hotel during my stay. She mentioned that I can only get a nights stay there and would need to check out one day earlier, which was very disappointing.We got our stay finalized according to what we booked after getting the booking.com Customer service involved.

Friendly staff , clean and scenic location

I would have preferred some traditional food such as appam

Unfortunately, there was not much to like.

Very remote location, hard to get to/find. We were given a room that had a thin plywood door leading to another room with a crying child - we heard every sound. After we complained management provided another room. Dinner and breakfast were really disappointing. Also very long wait. There was no hot water in the evening and in the morning, a broken garbage bin in the washroom, ants. Horrible smell in the room (smelled like naphthalene). This joint is way overpriced for what you get. Also, I don't know what people who give this place a "10" were smoking.

Melheim Villas Kandy is a tranquil getaway nestled in the hillside above Kandy. Our room was spacious clean and well equipped, the bed very comfortable, the bathroom clean and the water hot. Out balcony looked out over a stunning forested valley (see pics).Breakfast and dinner were generous and most delicious. And the staff were excellent! So nice, obliging and professional. They really made us feel so well looked after, and they kept us very well fed.We enjoyed walking into town. And to the botanical gardens via the university - well worth a visit.We loved our stay, and only wish we could have stayed longer.

Amazing staff took great care of us, arranged tuk tuks and has great advice on things to see and do. Loved the pool, great place to stay, away from the bustle of very busy Kandy city.

Melheim Kandy VillasWe only write five-star reviews, but only when five stars are really deserved. In the case of Melheim Kandy Villas we wish we had ten stars to give! All things considered, Melheim Kandy might be the best place we've ever stayed.HotelLocated high in the hills of one of the most exclusive neighborhoods in Kandy, the hotel commands a beautiful view down a valley with slopes covered in towering pines. Several African Tulip Trees nearby were stunning in their full crimson blooms, while more distant green canopy trees provided dappled sun on the lawns.The hotel common areas are very beautiful, with highly polished stone floors, art objects, and a wide variety of antiques displayed. There are also many reprints of Sri Lankan historical photographs on the walls. There are both indoor and patio dining areas available, depending on the weather and your preference.The pool area is tidy and the clear water was slightly chilly, which we loved. Plenty of sun was available for warming on the lounges after our refreshing daily dips.Overall the atmosphere is very rich and luxurious, but still comfortable and welcoming.RoomWe walked into a fresh and well-lit large room (303), with a soaring ceiling, well appointed and perfectly clean. The bathroom appeared newly remodeled, and included full amenities. Every room we saw includes a spacious balcony with lovely chairs and table. Instant coffee, tea, creamer, sugar and kettle are in the room. These and bottles of water are supplied daily. There was a small fridge. The WiFi was strong in our room and available throughout the hotel.FoodThe Western and traditional Sri Lanka meals by Asela were equally delicious. The pork chops were to die for. Oh, and the mashed potatoes were SO tasty. The Sri Lankan dinner was the tastiest of our whole trip, during which we tried ten or more. Wow! ? We ate all three meals at the hotel both days. Our only complaint was that breakfast was way more than we could eat.

I really loved this place. The staff is very friendly and helpful. Clean room ! People should come to this villa.

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Beautiful location, superb room, tasty food, really helpful staff.

Very big comfortable room, good freshly made breakfast. Personnel is very hospitable, they were glad to help or give any advise. We were the only one guests due to situation in the country but the serve us good dinner in a late time.

The view is very nice and the room was very comfortable. The staff was amazing.

It's really high up in the hills. Not that easy to reach.

Peaceful place, nice pool, lovely staff!

Staff

Shower was cold

The staff is amazing! Breakfast with the best view, loved this place!

Niets

The place is outside of the “busy” city.

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