2.5 Star Hotel

Heaven Seven Kandy Hotel

Sangaraja Mawatha, Kandy Lake Front, Kandy, Sri Lanka View Map

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Heaven Seven Kandy Hotel

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About

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Kandy becomes even more accessible through the car hire and shuttle amenities provided at the hotel.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At Heaven Seven Kandy Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Heaven Seven Kandy Hotel, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

146 Reviews

8.0Very Good
Cleanliness
8.4
Staff
8.8
Location
8.7

What Guests Say

  • “Beautiful hotel on the hillside overlooking the lake.”
  • “good bed and lots of lighting in the room.bathroom was overall fine,”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Standard Triple Room1/4

Standard Triple Room

1346 sqft • 1 King, 1 Single

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Body soap
Deluxe Double Room1/4

Deluxe Double Room

216 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Baby amenities
  • Balcony
Bed in 4-Bed Mixed Dormitory Room1/1

Bed in 4-Bed Mixed Dormitory Room

1346 sqft • 1 Single

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Body soap
Deluxe Triple1/4

Deluxe Triple

1 Double or 1 Double, 1 Single

  • Air conditioning
  • Bath or Shower
  • Coffee/tea machine
  • Complimentary drinking water

Room Details and Photos

Room Amenities

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    What Guests Loved

    8
    Very Good

    Based on 146 reviews

    Location

    8.7

    Cleanliness

    8.4

    Staff

    8.8

    Overall Quality

    7.8

    Pros +

    • Beautiful hotel on the hillside overlooking the lake.
    • good bed and lots of lighting in the room.bathroom was overall fine,
    • Decent hotel but overpriced, but the view & Location is superb.

    Cons -

    • AC unit is present but hardly working... the temp was set to 16 but the air felt lukewarm.the room and hallway had a lot of mosquito and i felt i had to fight with them half of the night.the walk to the proprety is very difficult by foot and you have only one route to take.
    • Very basic room service. No tissues were available in the room, and there was only 1 towel in the room.
    • Less ventilation in room, unpleasant SMELL in room.
    Business Traveler (3)Solo Traveler (6)Traveling as Couple (35)Family with Young Children (14)Family with Teens (1)Senior Traveler (7)Group Traveler (9)Total (258)
    10ShelleyPosted on: 4-23-2023

    Beautiful hotel on the hillside overlooking the lake.

    5Alon. S.Posted on: 10-18-2025

    good bed and lots of lighting in the room.bathroom was overall fine,

    AC unit is present but hardly working... the temp was set to 16 but the air felt lukewarm.the room and hallway had a lot of mosquito and i felt i had to fight with them half of the night.the walk to the proprety is very difficult by foot and you have only one route to take.

    6ZohaibPosted on: 10-3-2025

    Decent hotel but overpriced, but the view & Location is superb.

    Very basic room service. No tissues were available in the room, and there was only 1 towel in the room.

    10SuedaPosted on: 3-29-2025

    The view of the lake was amazing. Workers were so kind and helpful. The food also were delicious and not expensive. If l come Kandy again, l’ll definitely stay here.

    9HewawasamPosted on: 3-29-2025

    friendly staff. The food was delicious. The location of the hotel is impressive as it overlooks the surroundings.

    8DrPosted on: 3-26-2025

    Views from hotel

    Less ventilation in room, unpleasant SMELL in room.

    10ManuelPosted on: 3-23-2025

    Friendly staff waited for us when arriving late. Very helpful in the morning with our car, thanks to Shakiri and his colleagues! Impressive historic architecture.

    7VedamoorthyPosted on: 3-12-2025

    Great View of Kandy Lake from Balcony.

    Old room , TV accessibility not good

    3MoniekPosted on: 3-10-2025

    Staff was very friendly.

    Very disappointing hotel. One of our most expensive stays in Sri Lanka, but also the worst.Bedlinen was broken, there was no fridge, room was very small, no view (we overlooked the roof of the restaurant of the hotel). They asked us to pay when checking in, which was a bit weird to me. We paid 60 dollars for a night, while we had lovely other hotels for as low as 15 dollars per night. All were better than this hotel.

    9PeterPosted on: 2-20-2025

    Very, very helpful and friendly staffBeautiful location looking out over the South Side of the lakeExcellent food available at any time I had some washing done - very quick service

    No hot water in the shower, but not a big deal

    10JenPosted on: 1-27-2025

    Staff very friendly, helpful and proactive. We had a problem with our room and drainage on the first night, so they moved us to a new room without any issues. Water and toiletries provided, hot water, and hair dryer!

    7GaryPosted on: 1-27-2025

    The room had amazing views

    Food was not so good , woken at 0730 by drums every day

    10EmilPosted on: 1-24-2025

    Best view of the city amazing hotel thanks to the staff and manager they make my stay the best if you want to have the best view in Kandy I recommend you to stay in this hotel

    10LeventPosted on: 1-23-2025

    The view from the hotel is amazing, but we highly recommend the restaurant. The prices are super, the taste is more super. Ypu should try their menu .Just delicious.. The reception guys were also very helpful.

    The room's AC was poor. No heating. No lift for the second floor

    10IuliiaPosted on: 1-18-2025

    Absolutely amazing hotel in Kandy and one of the best in Sri Lanka! Great service, very friendly and helpful staff! One of the Managers is incredibly good at his job and welcomed me the best possible way! Staff are very nice and kind! The view is great, it's the best location in Kandy! Rooms are unique, the place has Sri Lankan soul!Breakfast was nicely served! Tea kettle in the room, water, toiletries and an antimosquito repellent, air con and hot water!I booked for one night, but stayed longer as I liked it.Thanks guys, you have made my stay in Kandy (and whole trip to Sri Lanka) very special!

    9Don63Posted on: 1-11-2025

    Everything to like. Good location, check in/out arrangements.Very helpful and friendly staff.

    Because I walked from the station, the climb up the hill. Nothing to do with the hotel of course.

    10NevillePosted on: 1-5-2025

    The view is great, the room was very clean and the balcony offers a great view.

    10JustynaPosted on: 1-3-2025

    Very good location, close to the city centre and main attractions. Responsive and friendly staff, clean room.

    3Gian P.Posted on: 12-19-2024

    Nothing, it's almost a scam

    -Room was not ready for check in at the mentioned time (we entered 1:15 h after)-Room was never cleaned (we stayed 3 nights), even though we were asked to leave the keys on our last night for that same purpose. They just left the key at the door with all out things inside (wth?)-It is not a 4 star hotel, 1-star hotel is more realistic once you see the facilities from the inside-very thin walls, you will be awakened many times at night-manager was rude/uninterested

    7IuliiaPosted on: 12-18-2024

    The location is great! We stayed for 3 nights but unfortunately the room was never cleaned. We went out of water, toilet paper etc.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 1:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    Heaven Seven Kandy Hotel

    Sangaraja Mawatha, Kandy Lake Front, Kandy

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