The Castle by Don Louis

The room has excellent view to valley. The room is clean. Staffs are very friendly. The breakfast is good.

We did a late check in but everything was ready... And very well arranged. We did not stay long to use any facility.... However no complaints... Breakfast was very good.

Nothing that felt anything wrong.

The view, the staff.

Hardly accesible, but you can get tuktuk anywhere.

Great hospitality! Incredibly beautiful views from the top of the hill! The children's playground was very safe for such a height. The pool was very nice and cooling, because otherwise it was very hot for us in Kandy. The meals were specially prepared for us, because fortunately there were not many people in the restaurant. Special thanks to Viswhua, who helped us with everything at the hotel and also gave us a fantastic day tour of the Kandy area as a guide. Viswhua is smart and speaks very fluent English. Thank you! We spent 3 memorable days and 2 nights in Kandy and at The Castle by Don Louis hotel.

Absolutly stunning view, comfortable and nice room, we felt like a part of family here. The personnels went above and beyond, they even help us to repair our car. Food was nice..and that quiet and peace around us..perfect

Everyone was so friendly and accommodating and went out of their way to make sure our stay was enjoyable. The breakfast and dinner were very nice. The pool was an added bonus. Their in house taxi (Vishwa) was also excellent

The breakfast was very good and it was varied.not the same everyday

It was a little further out than expected but it was easy 2 arrange a tuk tuk or car. A driver named vishna was very kind and patient and would drive you wherever you wanted. The walking distance was the only problem as not much around area unless there was transport

The staff were absolutely brilliant, very attentive & friendly. The dining area was very nice with a great view, we had breakfast & evening meal both nights & both were excellent & very reasonably priced.

Unfortunately we didn’t get the room we had booked, we were very disappointed with the room given to us but the hotel was fully booked & so we were offered a significant discount which we accepted. The room was nicely decorated and clean but it was very dark & was below the kitchen & dining area & consequently there it was noisy, especially early in the morning when they were preparing breakfast.The pool area is nice but there were only 2 Sun loungers & they didn’t have cushions.Although there are some negatives here I would like to reiterate how brilliant the staff were!

There was no elevator and the room was on the top floor.The room does not qualify for a suite .At best it is a deluxe room with a balcony.The pool is much smaller than it appears in the photograph.Though the staff was very courteous and helpful but communication was only through a WhatsApp number to which there was delayed response.The intercom in the room was non functional.

Great service and there is a lot included, like sauna Pool and billiards. Breakfast is a huge buffet which was very tasty and the pool and view is nice.

Beautiful views of the mountains. Room was comfortable.Swimming pool was clean.

Bathroom needs a little upgrading and breakfast was good but fresh fruit etc could do with being covered.

Nice pool, lovely breakfast, comfortable room and great staff. Quiet (Kandy is busy!). Organised taxi to our next destination. They pick you up from the station.

The hotel is up the hill so you need to get a Tuk Tuk and I would highly recomend getting an app (we used pickme) so you don’t need to explain the location or negotiate the price. Pick me was often half the price.

Nice views, big room. Cleaning could be better. Location in the middle of nowhere. Tired facilities. Poor breakfast.

Cleaning could be better. Location in the middle of nowhere. Tired facilities. Poor breakfast.

Beautiful room, very refreshing pool, friendly staff and tastefull breakfast. Location is very nice with a wonderful view of Kandy!

Nothing, everything was perfect

Nice views and room. Very good restaurant in the hotel. Helpfull staff

Outstanding views, peaceful, immaculate rooms, comfiest bed I’ve ever slept in (actually better than my bed at home), excellent staff and delicious food! Couldn’t fault this place. However do not expect the Ritz the hotel is basic and the facilities are basic, but my first points outweigh this. If you want a peaceful spot outside of Kandy’s busy centre this is your place!

Cannot fault anything.

Lovely clean and spacious room, with great views over a lush tropical valley. The staff were very friendly, and both the breakfast and dinner were amazing. About 3.5 km from the lake, which was only about 400lkr in a tuk tuk. Would definitely stay here again.

It has a lot of character and the staff are really lovely. The pool was fun! Food was very tasty.

The family room is old and mildewy ( maybe double rooms are better?) All the advertised facilities are also very old and almost unusable. Therefore I felt it is overpriced for what was offered.

My wife & I stayed at the Castle for 3 nights & our overall experience was terrific!From the moment we arrived, the staff could not do enough for us. When the showed us to our room we were blown away, great size with panoramic views over Kandy city. Great air conditioning, super bathroom.The food in the restaurant was really good & particular, the breakfast is top class! What was so good was, that if we wanted food that was not on the menu, just ask & the willMake given time. Some people of note, Ashiru, was a great young lad who looked after us so well in the restaurant during our stay. Kumesh the manager was very good, he made sure that everything was really smooth for us. Vishwa the hotel driver was very good at getting us to where we wanted to go at a reasonable price.Finally Koshi, the owner of the Castle, was wonderful!She spent time chatting with us & getting to know us, which was very nice.She also took time out of her busy schedule, to take us to her favourite spa, where we all got very nicely pampered. Thank you for that Koshi ?5 stars all around.

Everything was fab!

The pool was good for the kids. The hosts went above and beyond to make the best of our stay. Great views.

Due to the rain our room was quite damp and musty smell.