4-Star Hotel

Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Kandy, - Sri Lanka
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Cinnamon Citadel Kandy
1/92
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$75
per night

4-Star Hotel

Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Kandy, - Sri Lanka
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.2

Very Good

Based on 459 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

8.2

Show 2 Verified Reviews

About

Cinnamon Citadel Kandy provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available.Services offered by taxi and car hire at the hotel ensure effortless exploration of Kandy. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Cinnamon Citadel Kandy, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Each morning at Cinnamon Citadel Kandy, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Children 6 – 11 years old will be charged USD 40 per child per night when using existing bedding. Children 12 years and over are considered as adults. br/ Please note that the property will be charging an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, in the event that the final room bill will be paid in LKR.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessible rooms through interior corridor available
Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kid-friendly dining
Kids' pool
Kitchen
Non-smoking property
Outdoor pool
Professional cleaning services
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.2

Very Good

Based on 459 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

8.2

Pros +

  • This is a lovely hotel on the outskirts of Kandy. It has an amazing swimming pool with a lovely view overlooking the river. The staff were absolutely lovely and really attentive throughout our entire time there.
  • The location, baot ride

Cons -

  • The hotel' is getting a bit old now and could probably do with being refurbished. In particular the aircon in the rooms is very very noisy. We had to turn it off in the end which wasn't a problem at that time of year but would have been if it had been warmer. The room, which was the two adults and two children was also a bit small. In the end our youngest daughter slept in the double with us as there wasn't room for two extra single beds.
  • Wash rooms, toilets full of stain and old style

Business Traveler (16)

Solo Traveler (15)

Traveling as Couple (121)

Family with Young Children (113)

Family with Teens (1)

Senior Traveler (5)

Group Traveler (25)

Total (459)

9.0
4/21/2025
This is a lovely hotel on the outskirts of Kandy. It has an amazing swimming pool with a lovely view overlooking the river. The staff were absolutely lovely and really attentive throughout our entire time there.
The hotel' is getting a bit old now and could probably do with being refurbished. In particular the aircon in the rooms is very very noisy. We had to turn it off in the end which wasn't a problem at that time of year but would have been if it had been warmer. The room, which was the two adults and two children was also a bit small. In the end our youngest daughter slept in the double with us as there wasn't room for two extra single beds.
7.0
4/20/2025
The location, baot ride
Wash rooms, toilets full of stain and old style

Room Options

1/12

Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

528 sqft • 1 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/6

Superior Twin Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

sqft • 2 Single

Garden view

Room Details and Photos

1/3

Superior Garden Terrace

453 sqft • 1 Double or 2 Single

Air conditioningAlarm clockBathrobe(s)Carpeting

Room Details and Photos

Location

Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Kandy,