1/56About
Emerald Hotel provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Emerald Hotel. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience unparalleled comfort as groceries can be brought right to your room at Emerald Hotel through their distinctive delivery assistance.
25 Reviews
What Guests Say
- “Exceptionally clean and well maintained. The staff is professional and extremely helpful. Breakfast had lots of variety and accommodated…”
- “It is very clean and rooms are well maintained. The service staff are friendly and responsive to your requests. It is located close to a…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Free Breakfast
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Executive Room
- Air conditioning
- Bath or Shower
- Blackout curtains
- Closet
1/3Superior King Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/1Standard King Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/1Standard Twin Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/3Deluxe Twin Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/4Large Double Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/3Superior Twin Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/2Deluxe King Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
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What Guests Loved
Based on 25 reviews
Pros +
- Exceptionally clean and well maintained. The staff is professional and extremely helpful. Breakfast had lots of variety and accommodated special requests.
- It is very clean and rooms are well maintained. The service staff are friendly and responsive to your requests. It is located close to a very good restaurant where you can get your meals.
- Clean Floor
Cons -
- The shower area can be improved - the whole bathroom floor gets wets after showering.
- Towel not soft enough and have smell
- Our room was near a common area used by other hotel guests to play cards or have a chat. People played card till late at night and were a bit noisy.
Exceptionally clean and well maintained. The staff is professional and extremely helpful. Breakfast had lots of variety and accommodated special requests.
It is very clean and rooms are well maintained. The service staff are friendly and responsive to your requests. It is located close to a very good restaurant where you can get your meals.
The shower area can be improved - the whole bathroom floor gets wets after showering.
Clean Floor
Towel not soft enough and have smell
The room was spacious and the bed was very comfortable. We needed a fast laundry service and the hotel was able to accommodate our request. Also we were able to check in earlier than the hotel given time. We really appreciated this because we were coming from an exhausting night boat trip with no sleep. The breakfast was simple but satisfied both sweet and savoury tastes. Across the street from the hotel you can find a very nice restaurant with Bintang (you need to ask for it as it is not shown on the menu)
Our room was near a common area used by other hotel guests to play cards or have a chat. People played card till late at night and were a bit noisy.
Very clean, excellent bed, some rooms have sea view, friendly personel, tasty breakfast
Unprofessional beyond imagination.
I stayed at Emerald twice, first stay was no frills but OK (in Ternate there are not many options). But after the second stay I only have one recommendation - simply don't go there! Although Booking information was clear that the full amount was deducted from my card and no one asked for my card during the stay, already after check out (!) their employee harassed me at the airport (when I was waiting for my flight to Jakarta) to pay (again) cash! As you can imagine the situation was stressful and I eventually did give them cash (of course no receipt whatsoever...)
Breakfast was great -- anyone expecting a large western breakfast on a smaller Indonesian island has obviously not travelled much. That said, there were options for western palates. Based on a prior review we were not sure what to expect -- we thought breakfast was very good! The staff were very friendly and helpful. We arrived in the morning after traveling over 30 hours and were ecstatic to find that not only was our room available but also at no extra charge! The room was better than expected and very comfortable. We were pleasantly surprised with this exceptionally clean and well appointed hotel.
Close to airport with shuttle serv
Clean
Food
great location
Staff are amazing really friendly and helpful
location
certain staff’s attitude
Ideal location
Very good
Good
Good
Very good
Superb
Amenities & Policies
Amenities
Food & Drinks
- Free Breakfast
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 12:00 PM |
|---|---|
| Check-out | Before 2:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Jl. Branjangan 28, Ternate
5 hotels in this area on Priceline, from $16 a night.
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