Best Western Plus Hotel Du Parc Chantilly

The hotel staff were amazing! They were very friendly and helpful at all times.

Americans use wash clothes. ¿¿

very modern furnishings and design. Very convenient location in Chantilly.

TV is Netflix and Disney personal subscription supported-loved it.Good espresso machine in room, very nice spacious balcony for some rooms

The size, the kitchen, layout of living room and bedrooms, view, breakfast!

Parking spots very limited

Good enough location. Good customer service. That’s about it in terms of positive

Food quality (bacon totally uncooked), no room service, no snacks, no air conditioning in the room, very loud

Great location in a beautiful place. Close to the palace and to the shopping streets. Close yo asterisks park. Nice breakfast.

It was very friendly, quite, close to everything and very clean

Spacious and meticulously clean room. Professional staff. Bright and welcoming lobby. The staff were helpful in storing our luggage when we arrived early, until check-in time. Good location close to train station and about 15 minutes on foot to the castle. Just what we needed and wanted for our trip.

Clean, modern, well located, helpful staff

Breakfast was poor.

Cleanliness, friendly and helpful staff.

Heating in one of the bedrooms didn't work-- it was chilly while we were there.

Cleanliness in all public areas first class. Friendly and helpful staff. Breakfast very good but €17 at the very top of its price range.

Nothing was amiss.

Great location, fabulous restaurant with amazing service (many thanks to Robert the restaurant manager - he went above and beyond to make us feel welcome) and the food was fantastic. All the staff are so welcoming.

The only annoying thing is that our room door was opened by a staff member checking the room without them knocking and waiting first, while we were in the room. Even if a guest hasn’t put the “come back later” sign on the door, staff really need to knock first - it’s basic good manners and hotel etiquette. Don’t just let yourself in - it’s a bit of an invasion of privacy!

Clean and good location

À/C in our room did not work it was like a sauna the most expensive hotel pie whole trip and the worse sleep.

best breakfast in France, room very comfortable, parking great, close to town and restaurants

walkable to site but not right there

good location, quite good isolation with the exterior, friendly staff, clean room. we tried hammam - very nice!

the room was quite chill and it tool a while to heat it up

Location

Staff was very unhelpful over the phone because we didn’t speak French, felt very discriminated.

The location is central in Chantilly and close to the shops. The Castle, the Racing Ground and the station

Clean, spacious. Nice breakfast.

Tasty breakfast, super clean, nice restaurant, kind staff, excellent location, near by are many amenities

Narrow room, low celling in attic / not comfortable to reach the bed or to get up in the morning

Room a good size. Comfortable bed. A little road noise, but not too much.

Breakfast is on the poor side - unappetising. The bacon is almost all fat, and inedible. Coffee disappointing.Elsewhere, the lift is slow.