4.5-Star Hotel

Crowne Plaza Surfers Paradise

2807 Gold Coast Highway, Surfers Paradise, - Australia
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Crowne Plaza Surfers Paradise
1/100
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$204
per night

4.5-Star Hotel

Crowne Plaza Surfers Paradise

2807 Gold Coast Highway, Surfers Paradise, - Australia
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 5048 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.6

Hotel Staff

8.9

Overall Quality

8.1

Show 6 Verified Reviews

About

Towering over the stretch of coastline, Crowne Plaza Surfers Paradise is nestled between the Cavill Avenue entertainment strip and Broadbeach’s premier local shopping and dining scene, with the G-link tram at the doorstep. Crowne Plaza Surfers Paradise offers a range of accommodations options for business and leisure guests. You can start your day waking to the sound of the ocean in one of the many ocean facing rooms or deluxe suites and enjoy sweeping views of the Gold Coast coastline or hinterland from your private balcony. You can take advantage of the food and beverage service located in the tropical gardens beside the resort-style pool and indulge in a private dining experience at Balthazar Wine & Dining. In the evening, you can also enjoy the sunset while feasting on fresh seafood and Australian fusion cuisine at Queensland’s only revolving restaurant, Four Winds 360°. Enjoy a fresh breakfast buffet at Relish Grill & Bar, located poolside, followed by a refreshing dip in the Pacific Ocean, just a short stroll from the hotel. The Star Gold Coast Casino is less than 0.9 mi from Crowne Plaza Surfers Paradise, and you can enjoy a day at one of the Theme Parks, most located within a 30-minute drive from the property. Sea World is just a 10-minute drive away. Gold Coast Airport is a 30-minute drive from Crowne Plaza Surfers Paradise.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that for reservations that have not been paid prior to arrival, the property will pre-authorize your credit card for the full accommodations amount anytime after booking to validate sufficient funds for your reservations. For more information, please contact the property using the contact details found on the booking confirmation. Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card. Please note all breakfast inclusive rates are for up to two adults only. Additional charges apply for extra guests. Guests under the age of 18 years of age can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Kid-friendly dining
Kids' pool
Non-smoking property
Outdoor pool
Professional cleaning services
Restaurant(s)
Spa services
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 5048 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.6

Hotel Staff

8.9

Overall Quality

8.1

Pros +

  • The hotel has lot of kids activities , they morning staff was good and kept our bags and made us comfortable.
  • The crown plaza on surfers hgway the experience I had at this motel ,my experience made me feel like a outcast the manger was rude and the room I bought my own sheet and pillow cases pkts of roast chicken like sample pots 2 in freezer as I was cleaning
  • Breakfast

Cons -

  • The room which was allocated to us was assigned to somebody else and we both had access to room. Which I have not seen before and was clear violation of privacy. Staff didnt want to hear about the feedback and was completely ignorant.
  • Behind TV along the bottom of curtains dead flys in cut-and-paste tracks then a small cockraoch came crawling I put them in rubbish which I took out myself I was told nothing of the hotel took me 3 days how to get to pool ,I never had any bowl.
  • Service, no flexibility, Dinner on Bill which we didnot have, Diskussion about it

Top Quotes:

"The views were great of the surf and the inlet."

"Staff helpful and friendly."

Business Traveler (167)

Solo Traveler (177)

Traveling as Couple (986)

Family with Young Children (1538)

Family with Teens (1)

Senior Traveler (137)

Group Traveler (270)

6
1/2/2025
The hotel has lot of kids activities , they morning staff was good and kept our bags and made us comfortable.
The room which was allocated to us was assigned to somebody else and we both had access to room. Which I have not seen before and was clear violation of privacy. Staff didnt want to hear about the feedback and was completely ignorant.
1
1/16/2023
The crown plaza on surfers hgway the experience I had at this motel ,my experience made me feel like a outcast the manger was rude and the room I bought my own sheet and pillow cases pkts of roast chicken like sample pots 2 in freezer as I was cleaning
Behind TV along the bottom of curtains dead flys in cut-and-paste tracks then a small cockraoch came crawling I put them in rubbish which I took out myself I was told nothing of the hotel took me 3 days how to get to pool ,I never had any bowl.
2
1/9/2023
Breakfast
Service, no flexibility, Dinner on Bill which we didnot have, Diskussion about it
8
8/28/2022
the location was ideal for getting to the beach and local restaurants
The room I stayed in had not been updated yet. Hopefully things improve after full renovations

Room Options

1/13

1 King Ocean View High Floor

356 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Carpeting

Room Details and Photos

1/4

Premium King Ocean View Room

356 sqft • 1 King

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

1/7

1 King Premium Ocean View

560 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/4

Junior King Suite with Ocean View

485 sqft • 1 King • 1 Sofabed

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

1/4

Standard Double Room - Disability Access

356 sqft • 1 Double and 1 Sofabed

Accessible bath/showerAccessible by liftAccessible roomAccessible toilet

Room Details and Photos

1/14

Standard Room

356 sqft • 1 Double or 2 Double

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/10

1 Double Standard Accessible

356 sqft • 1 Double

Accessible roomAir conditioningAlarm clockCarpeting

Room Details and Photos

1/5

Standard Room

356 sqft • 1 King or 2 Single

Accessible by liftAir conditioningAlarm clockBalcony

Room Details and Photos

1/9

2 Queen Ocean View

356 sqft • 2 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Location

Crowne Plaza Surfers Paradise

2807 Gold Coast Highway, Surfers Paradise,