ibis Styles Vichy Centre

Close to river. Super breakfast. Great staff.

Breakfast. Was good. Pleasant comfortable quiet room

The position and the availability of parking

The poor heating of the room and especially of the bathroom

Nice staff

No restraunt. Very outdated room and hotel only the reception area has seen any modifications

Breakfast, friendly and professional staff

Very tiny rooms

The desk person in the morning and the breakfast was amazing.

DO NOT STAY HERE UNLESS YOU ARE PREPARED TO STAY IN A RUNDOWN BUDGET (close to fleabag, in my opinion). The Booking.com site is confusing making it easy to book this BUDGET IBIS when the IBIS hotel that I meant to book is down the street. I thought I was booking the high end hotel when for a few bucks more I could have booked the MERCURE a far superior hotel for the money. Moreover, the day clerk stated that BOOKING.COM is at fault for not CLARIFYING the fact that these are two different hotels, IBIS and IBIS STYLE (budget) and that people ALWAYS confuse them. I wanted a refund but the hotel refused. THIS HOTEL WAS RUNDOWN AND UNACCEPTABLE when most French hotels at this price point are great. THE ROOM WAS FREEZING, THE HEATING DID NOT WORK ,THE MATTRESS SAGGING AND THE FURNITURE BEATEN UP. After arguing with the manager for several minutes about the heating situation, he finally relinquished and put us in a warmer room on another floor but the ROOM WAS STILL A DUMP compared to other hotels in this price range. For a city which has recently received a UNESCO designation, this hotel is a disgrace. And to make matters worse, we were staying here because at Christmas time, we did not want to disturb our friends where we normally stay. We are regular travelers to this city and were disgusted regarding how this situation was played out. No hotel guest should be subjected to an argument over an unheated room. Instead of just moving us to another room right away, we had to spend a long time arguing with the manager who basically told us it was too bad that there was no heat. SHAME ON IBIS and SHAME ON BOOKING.COM. I always use BOOKING. COM which is usually great so no excuse here. SAVING GRACE-wonderful morning clerk and incredible breakfast.

Reception area was a nice chillOut space and the breakfast as lovely.

Room was very small

Location was pretty central

Room small, shower tiny.

Basic, compact room but comfortable and clean. Had such a good sleep! Tea/coffee/water complimentary. Staff were so helpful especially the lady who was there during the evening. Location was perfect near the lake.

All French channels on TV, no English.No English tea.

location and staff

bathroom was a bit smelly

Location is great and good size for a quick 24hr stop. Free parking although it's limited.

Wish they have more parking spaces.

It was as expected from an Ibis hotel, the room was clean the staff were friendly and the breakfast was OK

large bed plenty of lighting daylight and electric

car park was not available due to some type of work

personnels gentils petit déjeuner bonne et saine

location, they ask if we need a town view or river but there’s no river’s view

Very good location.Breakfast was good.

The bathroom was very small.

Free parking at the hotel is a real bonus and the location is fantastic - you pop out of the back of the hotel straight onto the river. We stayed there for Ironman Vichy and the staff were super nice and helpful - even providing breakfast at 4am! We even got a little gift from the staff after the race ❤️

The beds are not the most comfy and the room is small - but for a budget hotel - Its pretty much as I expected

The location is great, very close to the city center.

The room was very small and although it seems that it was refurbished recently, the whole hotel still feels old.

Nice location. Basic services. Small rooms. But free parking (if you do not arrive too late). Simple breakfast. Nice guy at the reception.

Clean. Close to the city center Very friendly staff.Tasty breakfast.

Difficult to find a parking place Very small room

Great location with parking & air con

Very uncomfortable bed, tiny room & shower