Hôtel de L'Avenue

I did not stay at the hotel. I did not feel comfortable while waiting for the owner to turn up. It was NOT clean,Inside or out

It would have been nice if the proprietaire was there when I arrived after a long day travelling. He just gave me the pin to enter and wait for him . He said he would be about an hour. I needed the toilet none in the reception area. I was not comfortable whilst waiting so I decided to leave and find another hotel.It did not feel clean certainly didn't look clean. The restaurant had changed hands and was closed. I knew the hotel that's why I booked it but the standard had dropped considerably. I didn't feel safe as it looked like I was the only guest staying there.

A very friendly and helpful hotel manager.

There was no one there when we arrived. Another customer had to contact the manager who came out some 20 mins later.

good location and parking

whole building , esp bedroom/shower was in poor state- years of neglect. Shower room in particular awful state.The photo nowhere near reflect the current condition.

We could park our car at 11 am already at the hotel. It was very hot when we arrived there, the person who helped us to check in braucht us ice water to our rooms. She is very friendly. The hotel rooms is ok for the price.

The staff were very friendly

Asked for ground floor room was not informed didn't have any all on the first floor no lift made my wife a prisoner

Low cost, well placed hotel with private parking.

Rooms desperately need refurbishment, not up to the standard expected.

Location. Friendly people

Decor. Beds.bathroom not clean enough

The hotel owners must set their standards very low. And then fail to achieve them.

The photographs must be very old as they did not represent the current situation. There was mold in the bathroom, no plug in the basin, a cracked loo seat. The shower was coming off the wall. The blind didn't work. The carpark was not secure (as shown in the inaccurate photos on the website).

Friendly staff

Pictures are how the hotel looked a LONG time ago. Run down

Nothing!

The receptionist was not at the desk when we arrived at 4:50pm (check in begins at 3pm according to the website) we waited for 20 minutes for him to arrive. He was aggressive and insisted I followed him into the room (a single woman) to show me the room, which made me feel very uncomfortable. The room itself had black female hair all over the floor of the toilet. The bedsheets had stains on them. The curtains had holes in them. The furniture on the balcony was broken. The paint was coming off the wall. We could hear the springs of the bed move in the apartment above us each time the occupant sat on the bed. The decor was out dated and there was a musty smell in the room when you entered. Overall we paid over €70 for this service which was extremely over priced as I have been in campsites cleaner than this hotel!!!

We booked this accommodation as a quick alternative as our other hotel overbooked. The manager/staff wasn't their when we arrived and we had to wait 30 mins outside for him to turn up..the rooms were pokey,beds were clean,hairs around the sink..old leaks on the ceiling...very tired.. I paid 67 pounds for a 10 pounds room...if you solely need desperately for somewhere to stay, this is OK.. if you want somewhere slighly decent, avoid.!!!Good off road parking though...

We liked our little balcony with a view to the cathedral. The owner of the hotel is a funny man and likes to talk on the phone a lot :) . Rebecca was great. She even found some toys for our 3 year old son. In all honesty, there is room for improvement, though. When we left, we noticed they were renovating a bit, so they are working on it. We will remember this hotel.

Very comfortable, simple room. Secure parking and very close to town centre

The balcony made this room exceptional. One of the chairs was in need of repair or replacement but it not a big issue. Good private parking. Quiet at night. Excellent shower. Excellent Asian restaurant nearby. Hotel restaurant closed on the day we stayed.

There were one or two items which could have done with a little maintenance, e.g the handle to the balcony door was very loose. I managed to tighten it using a small key. The WC pan rocked a little. A balcony chair had been repaired (unsuccessfully) with sticky tape. None of these were big issues, just small details.

Friendly reception

The rooms where dirty and smelled of cigarette smoke.

parking and position

No one at reception ever.Could not get in . Room drab. No toilet paper. Big smell of cigarette smoke on our floor.

Not much.

Nobody to check us in, the hotel is very run down and dated.No Internet offered. Room didn't have smoke alarm and the lights were hanging off the wall.

Large room, not far out from the centre of Saintes, with a free car park, at a reasonable price.

Not many electrical sockets in the room, but that is true of many hotels.

Breakfast was croissants bread coffee and juice, excellent

A delightful hotel. Perfect location for a short stop-over when travelling through France. Free on-site parking is provided. Staff extremely helpful. Saintes is a lovely town with plenty of history and some good shopping. You'll be spoilt for choice of the many restaurants, bistros and cafes.