Arthotel & Park Lecce

The property is good, if you drive a car , it has plenty of parking and close to euro spin supermarket. The city is not big, so it is easier to access the city center like driving around 10-15 minutes

To be honest , this is four star hotel , but the room facility does not match

The room was comfortable and quiet, and the receptionist was attentive and kind. The location is not ideal if you want to explore the historic center of Lecce- It's far and close to a busy road, so a car is definitely needed. On the positive side, parking is free.

Our stay was a bit disappointing. The dinner at the hotel restaurant was one of the worst we've had in Italy -overpriced and seemed like reheated leftovers. Breakfast itself was good, but the service from the waiters was unfriendly, as if they were doing us a favor. If you didn't arrive first thing in the morning to have breakfast, the hot options (scrambled eggs, bacon) run out quickly. For a 4-star hotel, we expected a bit more. Overall, the stay was just okay, but the restaurant experience and poor service made it hard to recommend.

Beautiful resort. Excellent breakfast. Staff was very helpful especially Alessandra

I loved the staff, and the location was exactly what we needed—we were able to park the car at any time. The breakfast was amazing, and the spa staff was great as well. My daughter and I had massages at the spa salon, and we loved it. The rooms are simple but clean. A nice, affordable hotel option.

The continental breakfast was great and waiter had kitchen scramble eggs and bacon for me. Fresh juices were a healthy treat. I know some complain about the location but I wanted a hotel with free parking and quiet. The grassy areas were perfect to walk my dog. If I had more time I would have gotten a massage at their spa, very reasonable rates.

The breakfast is very good. The pool very nice

The room had a problem with the A/C and the staff did not send someone to fix it

I loved the design and the feel the place had… it was clearly a well organised establishment.

Here’s some honest feedback. I work in the hospitality industry in the UK and have done for more than 20 years. I am not a fussy person and enjoy simple, cheap things as much as I like polished perfection in marble palaces. :)There was quite a lot of maintenance going on in the property whilst we stayed there which we don’t really care about but it detracted from the atmosphere a bit. Shower pressure was poor even when we were very kindly upgraded (I know the hotel was quiet the night we arrived but we really appreciated the kindness (Oh my god, I would never have booked or paid for a junior suit, but was really nice to experience the extra space etc)There were a number of details of maintenance that could have been better around the hotel that just made the place not look 4*. A missing wooden pole at the entrance, tired, chipped paint and missing lightbulbs down the stairwells, lights embedded in the floor not functioning.

Overall ok. Breakfast nice and receptionists were friendly too.

Wifi was terrible. We were asked to abandon seats under parosol by the swimming pool because we havent booked them although no one used them afterwards. The manager spoke perfect english and could have asked us to move herself but instead she ordered a lifeguard to approach us who struggled to explain why we needed to move and made it really awkward.Pool towels were not provided either.

It is a fantastic hotel as a base; breakfast was great, there are comfortable rooms,Nice size pool with snacks and drinksThe only problem is night time parking in the town centre is very busy, so we took a taxi in Hotel has a big car park Staff are great

Spacious , modern, lovely pool, good breakfast

need car to get to Lecce

Nice location Good Breakfast

No internet in the room Shower unit blocked and leaking Gravel pavement around the pool

Bad

We choose the hotel because of the swimming pool and at arrival was closed.When we asked for clarifications we had a hard “no” from staff.Miss leading photos

nice pool, good breakfast

difficult accessing internet on phone, a bit out of town

V. Good breakfast. Lovely garden/pool area. Bathroom superb.

Distance from city centre.

Location is good if you are looking for something outside the city. Quiet.

The rooms are really basic, small showers. The breakfast is not great at all but only 10€... i'd prefer to pay more to eat and drink something better.

Comfortable rooms, free parking which we needed, nice pool area and good restaurant. We had both dinner and breakfast.

Plastic glasses in bathroom. Don’t use plastic please. We had to pay 4€ for a sun-bed by the pool. Should be included of course.

Beautiful roomsRelaxing atmosphere Parking in front of the hotel is very convenient Only 5min drive to the Center of Lecce

Not sure how you would get to the city center without a car - it would be a 40min walk

Excellent facilities beautiful grounds short drive to centre of Lecce

Pros:- Location was good if you have a car as you can travel to lots of nearby towns / cities - Rooms were kept very clean - Beds were comfortable and room was a good size

Cons:- Paying for sunloungers as a paying guest is ridiculous and they were very uncomfortable - Felt like a lot of cost cutting, limited water and toilet roll provided, staff wouldn’t let you finish your water in your room, breakfast was very basic - Air con didn’t work very well in our room

It was very clean

Charged for pool umbrella. The pool bar had absolutely nothing to eat . No snacks . The mini bar had only 2 small, over priced bottles of water