Hotel Dumanov

Very near the center. Everything at your feet.

You can hear every sound coming from anywhere.

Location, quiet, friendly staff, sauna, steam room and jacuzzi

Hair dryer could be a bit stronger

Staff very friendly and always helpful. Welcoming feel whenever we entered building. Nice room with balcony and all amenities needed. Good spa/massage facilities. Attached restaurant very good but was only open 2 nights due to time of season. Hope to stay here again

The location was excellent. Very near to the ski lift. Staff were very friendly

Our room wasn’t serviced everyday. The steam room was very cold.

Great stay, lovely staff, perfect location. Loved the sauna and massage, Thanks

The staff were amazing and went the extra mile to accommodate our needs following my girlfriend having a ski accident. Really lovely people that made us feel very welcome

Dumanov Hotel is in great location. only 5 minutes walk to the gondolasupermarket is available in an immediate vicinityIt's cozy. We got a room with a fireplace.I wholeheartedly recommend the Familia restaurant in the same building as the hotel. For true immersing into the Bulgarian culture. You won't regret!

For families it would be very helpful to have:- washing machine (not necessarily in the room) or laundry service (the paid one is quite far - 15min walk) - dishwasher (just to save time)Other than that, the place is great and gives great value for money.

The Best Hotel in BanskoMy pleasure shake the hand owner of this hotel...Alexandr Dumanov....His brother Georgy...... They brothers... It's all. I wish them to succeed in the hotel business.....They do they best for you please staynment in this so lovely Hotel....in Bansko.....only....Dumanov....

Are you kidding......

The location of the hotel is excellent, within easy walking distance of the gondola and restaurants. For the price we paid it was excellent value. Having a balcony, kettle and fridge were very helpful. The staff were also really friendly and helpful.

Very clean and they keep cleaning all day long

No elevators, only stairs

Our room was spacious, well-appointed, and very comfortable. The hotel is located a few minutes walk from the gondola and surrounded by good restaurants, supermarkets, and lovely street food. We would book there again in a heartbeat!

My only negative was that our room was on the first floor, above the street. Bansko is a lively resort and there's a 24h supermarket opposite the hotel. We experienced quite a bit of noise late into the night, my son slept through this however I'm a light sleeper and on occasion was woken up. I enjoyed the hotel too much to reduce my rating, but if you want quiet, ask for a room away from the street.

Friendly helpful staff. Location to the centre and gondola. Cleanliness, fresh towels and room cleaned daily, warm room, good shower, kettle, ski room, safe, spa.

These are very minor and more for information than a criticism. The room got too hot at times, no tea spoon. This is not a brand new hotel so set your expectations accordingly. Limited space for a triple but we managed fine and the photos accurately show this

very well located hotel, great price

They need to install a better dryer, as the one in the bathroom only stays on for 3 minutes. We had a little problem because our towels weren't being changed, but I spoke to a lady who I believe is the owner and everything was resolved!

Location was excellent and staff were very friendly and helpful.

Did get a bit of noise from the bars but this is to be expected as the hotel is very central. Didn’t cause us any problems.

Personal, parking for a car, internet, very hot everithing great, also shower toilet, everyting exelent

Bed very bad, very old,

Very poor

The hotel was SO loud… great location if you want to be up partying at night, but as a single mum with a 7 year old , the loud music went on until 1am! The staff apart from one lady who put up black out curtains, weren’t very friendly. I had to find another hotel to stay in after one night of no sleep!

A real value for money deal.Absolutely perfect location.Always will to provide help.

Lack of maid visits to our room.Facilities and spa needs improvement.

A chimney from the restaurant was in front of the balcony and because of the smoke we couldn't open the door or windows for fresh air at all. There are pictures from ping pong and fitness in the facilities but there isn't any.The cleanness and staff were ok

Nice and helpful staff, spacious apartment, good cleaning, excellent heating. There was a kitchenette in our apartment, good for preparing breakfasts and light meals. There is a ski room in the hotel, where you can leave your equipment free of charge. Gondola is within walking distance. There are few hotel parking spaces, but there is a large public parking behind the hotel free of chare, where we parked.

No major issues, everything was as expected and advertised, even better.

The location

I don’t even know where to start, the attitudes of the “boss” of the hotel, the reception is doing a favour that they are answering u. And of course we did power reservation through booking when we came to the hotel they told us to cancel it and do it through them we said no and we paid cash like booking said, 1 hour later I saw that the “boss” cancel ours reservation and told booking we didn’t came because he wanted the money directly to them and not through booking. Shame… and it’s just the start