Albergo Cappello

Albergo Cappello was my first Booking.com reservation and exceeded my expectations. Great staff, convenient location, facility very clean. Many options within walking distance to shop, eat, and/or drink. We ate in the hotel restaurant and really enjoyed the atmosphere, service, and options. Highly recommend. We stayed here as Ravenna is the cruise port for Royal Caribbean. City of Ravena has a shuttle service that picked us up in front of hotel and would highly recommend as well. On the map, hotel appears to be close to train station, however its a decent walk over some cobblestone streets, prepare and pace yourself or better yet, take a taxi.

One of our rooms was off an unairconditioned hallway which made the room a tad warm.

Staff extremely nice and helpful. Very clean. Breakfast was our choice and very nice; served in courses just for us! The hotel itself was 14th century, beautiful and equipped with an elevator! Great location, center of town.

Couldn’t stay longer! They also have a wine bar that we couldn’t take advantage of because it was closed the day we were there.

The best thing was Dora she was amazing. The location was fantastic.

The first room smelled. No place for luggage definitely was not a suite. No WiFi seems to be an on going problem. The staff was talking behind our backs as one of the waiters said “oh you are the ones that wanted air conditioning “. No air conditioning.

Excellent location. Excellent restaurant. Spacious hotel. I thought it was great.

Elegant beautifully restored building, quiet room. Added bonus of a very good restaurant and wine bar. Wonderful location for exploring Ravenna.

1. The building itself is amazing, and they managed to structure the hotel in such a way that the building is very well preserved and showcased. 2. The staff is great. 3. Breakfast was very good.4. Location is amazing.5. Room (family room) size, comfort, and ambience were unbeatable. I would like to return someday.

No complaints.

We loved the location of the hotel, right in the middle of the old city and very close to San Vitale and the other amazing sites in Ravenna. The hotel itself is quite old, dating back several hundred years. It has been tastefully decorated and brought up to date while retaining its unique charm. And the staff is very friendly and accommodating to our needs. Dora referred us to an excellent guide to show us around the city. Also, the hotel is located across teh street from the Mercato Coperto, where we had some great food.

Nothing important stands out. We really liked our stay there.

Wonderful hotel and the location could not have better. Staff was friendly and helpful. Beautiful historic hotel. Highly recommend!

We stayed one night after a cruise. The property was perfect for our needs. Centrally located, easy to walk to Ravenna attractions, restaurants, and the train station. The room was large, clean, and comfortable. A bar/restaurant was located on the premises. Breakfast was wonderful.

The staff - especially Dora - were lovely. The hotel is in a brilliant location and in a historic 15th century building.

I honestly can't think of anything.

Very convenient location, charming atmosphere. Very courteous and friendly, excellent customer service.

Beautiful building in a vibrant part of town. The staff were so welcoming and helpful. Breakfast was lovely!

Our room in the junior suite with frescoes was absolutely stunning! The staff were so very gracious and accommodating. Location was perfect!

The location of Albergo Cappello can’t be beat. It’s a block from the main piazza, within walking distance of most major tourist sites, and right across the street from the extensive covered market, where you can find food stores, restaurants, and shopping. The large, comfortable public lounges, restaurant, and bar offer fine places to eat and relax. Centuries-old features like frescoes and painted ceilings provide a sense of charming elegance, while the modern bathrooms and glass elevator give guests the efficiency they appreciate.I would particularly like to compliment the efficient and caring staff. I am an older lady traveling alone, and I had the misfortune to fall and break my wrist while visiting a local church. The hotel receptionists as well as the waitress and cleaning lady all offered kindness and much appreciated assistance. They provided ice to help with the swelling, helped me pack my suitcase, even adjusted my sling and put on my coat. I don’t know how I would have managed without their cheerful kindness.

The older sofa in my room definitely needs cleaning or new upholstery.

Great location, very beautiful room, very good breakfast, very kind and helpful staff

Very welcoming staff - beautiful spacious rooms and excellent location

Only the pillows

Location perfect 2 minutes from Piazza del Popolo. Beautiful room with the view of the towers. Very good restaurant as well.

Great location, good breakfast, beautiful room

Band playing loud music downstairs in the restaurant until midnight.

Wonderful hotel in a great area. Lovely room and excellent bathroom. Welcoming and helpful staff. Hotel restaurant was great.

Beautiful rooms with original frescoes and majestic chandeliers. Located right by the covered market in the center of Ravenna

Parking situation, but someone parked our car for us for 20 euros