Hotel Bisanzio

Location and friendly, helpful staff. Coffee with the included breakfast was delicious.

Very friendly and helpful staff. Excellent location. Elevator is a plus. Decent breakfast

I had stayed here many many years ago- in 1986 maybe? It was a new hotel then with what I remember as beautiful rooms and all the modcons (compared to the rest of Italy) Nothing has changed except the room decor. Very dated - The horrible old hose hair dryer. No plug for a hair dryer in the bath. And the bed is like a wooden plank. Pillows not much better. If someone would buy it and fix it up it could really shine again. Breakfast was ok and the staff works hard.

Good location, comfortable room, albeit without heat.

Internet was often slow and continually cutting out altogether. One has to add the cost of personal internet service in calculating the actual cost of this hotel. Breakfast pastries were basically cake masquerading as croissants, etc. Scrambled eggs were hard cooked without salt, and there was no salt on the table.

Convenient location. Staff were very helpful. Rooms were old but clean. Bed and Mattresss are comfortable.

The breakfast was really simple.

Excellent location, staff was amazing, breakfast was a nice treat as it was included!

Bed was quite hard

The breakfast options were great. The staff in the breakfast room were very attentive, filled the coffee requests with grace and efficiency. The variety of foods and juices was excellent.

There needs to be non skid pads in the bath tubs as it becomes very slick when wet with soap.

The location is fantastic and the reception staff were all wonderful - very helpful and friendly. Literally nothing was too much trouble and the staff provided lots of helpful information. The hotel is conveniently located close to the main shopping area. There was no traffic noise despite the location.

The walls seem fairly thin as we could hear conversations from other rooms very clearly. More noise insulation would be useful.

The staff was very kind and helpful. We check-in and they called and made us a dinner reservation at the most delicious restaurant.

Breakfast is OK, not exceptional. Location near historic sites is excellent.

There is some noise from an adjacent room, my only complaint.

Great location! You can easily walk to main sites and train station. Late dinners in the evening the surrounding streets are well lit and have people walking so you feel very safe. Also proximity to Mercato Coperto is a plus. Staff and breakfast very nice.

Bathroom could use an update. Especially did not like hair dryer attached to wall.

Hotel was about 10 minutes from the station - a walk except that the streets are mainly cobbled. Friendly staff. Easy checking in. PLace could do with a bit of updating but was fine for the price. Main advantage is that most of the main sites in Ravenna were within easy reach by walking. Lots of restaurants locally plus numerous bars. It worked for me and is ok for a short stay.

My room was next to the elevator but as it turned out it was not a problem as it was pretty quiet.

Location. Helpful staff.

The property is very ‘tired’ and needs a refurb. The decor was awful and there was an underlying smell like stale cigarettes. My wife hated the over-the-bath shower which was difficult to manage. The wardrobe handle was dangerously placed. The teapots in the breakfast room were completely metal making the handles impossible to hold without several layers of serviettes. Main hotel access was via 5 steps and there didn’t seem to be any alternative entry for disabled clients (or those with heavy cases).

Lovation and good breakfast.

No tea or coffee making facilities in the room and very noisy The room we were in had a pump going close by.

I loved the location, so close to the wonderful historical monuments of Ravenna. The room was nice, the bathroom was beautiful, the breakfast was very tasty, the staff were helpful and polite.

Comfort, location, super friendly and helpful staff. Excellent customer service

I picked this hotel because of its location just a few blocks from Ravenna’s Mosaics buildings area. The reception manager gave me two good recommendation on where to be comfortable eating dinner on my own - a few blocks in the other direction from the hotel. Streets very safe and not crowded. Great place to stay.

Breakfast was great, one of our party had severe allergies, although there was a bit of a language barrier with the breakfast staff the concierge was happy to assist, very helpful. Also very close to the square, good restaurants to go to and some shops if you want snacks to bring back to the hotel

A warm and friendly welcome and helpful guidance on parking securely nearby. Our room was well appointed, comfortable, quiet and spotlessly clean. Breakfast was excellent with lots of choice. We liked being in the old city shopping area and the hotel is just 4 mins walk from the Mausoleo di Galla Placidia and Basilica di San Vitale and 10 mins easy stroll from The Battistero Neoniano [which is entered through] the Museo e Cappella Arcivescovile.

Having to leave!

The staff was super helpful, polite and all around nice . Next time I’m Ravenna I would be staying there . Plus location super close to the train station

It was continently located within walking distance to the train. Property was clean an staff friendly