Casale del Murgese Country Resort

The property was very clean with several fruit trees scattered throughout. I was picking prickly pears every morning. The dinners were amazing. The pool is beautiful.

Getting to the property at night was difficult as there no lights or signs in front of property.

Pool was great

Older lady on front desk was pretty rude, no towels at pool so always had to ask, breakfast was pretty dismal cold eggs & bacon

We were there for two nights in late September. The pool is terrific. So is the location. It wasn't too hot on one of those days and so we walked into Savelletri on quiet roads which gave us a chance to really see the ancient olive trees. Staff were very good and helpful, especially since it is hard to get hot water (the answer is to run taps and flush the toilet for a very long time!). Breakfasts were good. The room was very nice. The sandwiches at the bar were good. This was our first stop on our trip to Puglia and we wanted to relax and not do much, and this place fit that bill well.

One or our dinners was so weird that we ended up laughing. A steak came with some very thin fried potatoes and no other vegetables. Similarly, the beets supposed to be with another dish were a few scattered dried beets. We recommend that if you have a car you go to Savelletri. There are nice restaurants there.

Good location and close to the sea. A good large pool.

A bit outdated to be a four star place.

Beautiful pool

A bit isolated and taxis were expensive

Location and resort was very quiet and peaceful, the grounds were spacious and the pool with bar was staffed all day. Breakfast was plenty of choice.All staff were very friendly. Unusual way of paying for drinks, food etc during our stay which was put on our room and paid when checking out(no PAYG system) Facilities were exceptionally clean on the whole resort.

Bed linen could have been better

Pros: Location in the midst of old olive tree plantations, cleanliness, pool

It’s not a hotel, it’s a party and wedding venue with a couple of rooms which they rent out for extra income. However the main source of their income is the party business and that’s what they care about. As a result the customer service for “hotel” guests is non-existent, the breakfast’s are a sad joke and you must be ready to withstand high levels of noise at night (up until 2 am). Overpriced, avoid.

The staff, service, breakfast and pool were amazing. Everyone was helpful and did their best to make us comfortable.

The air conditioning in our room was weak. They did try to fix it and reported that it was working but it was not that cool in our room.

Nice surrounding

During the weekend and with a wedding going on forget to sleep. Loud music going on till 3 am. Breakfast very limited not matching the price class

Good location

This is NOT a 4 star hotel (or even 3 star). It’s a wddding venue (and a very average one at that) with some accommodation. They have 45 weddings a year, and did not mention to us that our (thankfully only) one night stay coincided with a wedding. Even though our room was further from the event, the music was VERY loud and we had kids with us who struggled to sleep. Other guests had noisy neighbours who had attended the wedding and didn’t get to sleep until after 2am. The room was VERY average - we had an extra bed for one of our teenagers and he woke up to a bed full of ants in the morning. We were woken up at 2am by the TV a suddenly turning itself on (loudly). We tried to contact management late at night when we realised the noise issue and the General Manager had already gone home, and the event director said he couldn’t help. When the General Manager was available the following morning, he could not have been less helpful - he literally shrugged and told me he didn’t care and that ‘no one else has ever complained’. I work in hotels and this is the kind of management that speaks of regular and frequent complaints but no need to do anything about it as they are unlikely to have repeat business anyway. We had booked a room only rate, but I asked for breakfast to be included given the events of the night before. They grudgingly agreed, but breakfast was an absolute disaster. Breakfast finishes at 9.30am, which is very early for a weekend - but we arrived at 9.10am to a very busy restaurant, one waitress working (who was totally overwhelmed and dealing with complaints from every angle) and when we finally got her attention at 9.28am she told us we could not have coffee/ tea as breakfast finished at 9.30, even though we’d been trying to get served for the last 20 mins. The buffet was poor. This hotel was good value, but the stay was such a disaster and the management so appalling, I will raise a dispute with my credit card company.

Lands, Pools

Some staff were a little disorganised

It was a roof over our heads, nothing else.

Breakfast staff did not bring our drinks until asked multiple times Power was out for 2 hours and no reference to when it was restoredKids going to bathroom in pool and no clean up completed

pool area very nice, breakfast was nice. grounds well kept. lots of space around grounds. very beautiful.

Air con non existent in room even after complaining 3 times. room was 26 at night making it impossible to sleep. ants nest as well inside air con unit. only one key allowed. when we asked for another key was told no. only have the one. One morning at 6am the door tripped, sending out a very very loud noise. to stop this we had to open the door and present the key card….. the key card system seems very old as the doors still have key locks. room was also very dirty. floors not cleaned at all. on day two lost cold water. luckily we spent most of the late afternoon/evening out so didn’t effect us to much other than not being able to shower. definitely not a 4 star hotel.

Room was clean and spacious. Large bed.

Not a four star experience. There appeared to be very few staff.

Not very much

The room was a long way from the dining room. Good that it did not rain. The noises from the neighbouring rooms were not to be overheard. On our second day we had no hot water in the room.Although the hotel was open, no wine card available, the information about the hotel and area was not working via the QR Code. We were told Computer problems. A long way from the car parking area to the rooms. Transfer via Golf cart.

the rooms were very spacious and comfortable.

the breakfast was fairly average and usually ended a little earlier than stated.

pool is amazing with lovely pool bar grounds are well kept also

room was a little small for 4 but understandable with a family and what facilities they had - our air con wasn’t quite cold enough also

beautiful property - clean - calming - nice pool

went there go relax and eat in the resort. unfortunately two of the three nights the resort booked weddings, and so we could not access the restaurant. moreover, the music was extremely loud until 3am. I never complain for noise, but it was as if the DJ was actually in my room. the resort should advise its guests in advance if weddings are booked so we are given the opportunity to cancel if we wish.

The hotel is beautiful and the room is very spacious. Staff was friendly and the swimming pool was amazing. The restaurant and the breakfast were great.

Air con didn't work during our whole stay, even though we complained 3 times. In some nights the room temperature got up to 30 degrees, it was really difficult to sleep. The other rooms of our friends were fine. So avoid room number 8.No indication of vegan options in the restaurant menu.

The rooms were clean, the pool area fantastic, and the rustic charm of the facility is great. The staff were all so nice and hard working.

Our air conditioning didn’t work well. We had to move rooms. The parking is difficult because it can be far from your room depending on which gates are open at any given time. The property felt like it was new management, a lot of kinks to get worked out. The front seat team not great except for the young man that was there at night - he was very friendly and helpful.