Hotel Cuéntame

I was able to get reservation

The shower did not close and there was mold around bottom of shower, the shower head had mold on it as well. The curtain in the window was broken and would not go up. It was very noisy starting at 4:45 am and continued on and off. Price was too much.

Connected to a bar and restaurant- absolutely loved the sweet bartender lady who checked me in. Didn't speak any english but was still happy to answer all my questions as best she could.

The wifi stopped working after a few hours and never worked again the rest of my stay. Really glad i wasn't needing to work. The website mentions laundry- but there is none on the property. The closest laundry is in another hotel just across the patio area, but it was closed every single time i checked it two days. Hours say "10-2" but there is never anyone there. Ended up having to walk 1.5 miles to do my laundry. Room was okay, but the bar made it very loud at night and in the mornings. Found a few bugs on the ground.

I had a wonderful time and my overall stay at the Hotel Cuéntame was excellent The staff was helpful at all times, the room was clean, the bed comfortable, and the location was just in the area of the University of Burgos buildings.Special thanks go to Lurdes and Jason. ?

Cafe on the main floor with delicious food at very reasonable price. Well heated.

Elevator not working.Very narrow single bed.,2 euros for 1.,5 l of water. Wifi connection not consistent had to keep signing in and signal fair.

This property is on the outskirts of Burgos in the university district. Very easy access with car, and street parking immediately outside. It is a pleasant and shaded 25 minute walk into the city, partially along a river. I believe there are buses if required. The rooms are accessed through the bar and restaurant below, but we were not affected by noise. They are very basic, small rooms, but clean and had everything we required for a one night stay.

Great location, great service, great facility, great coffee!

no complaints at all

-

Made a reservation, called to inform that I would arrive after midnight. This was not posibile and also I wouldn't get a refund. Very rude, also of course (Spain) the receptionist/barman didn't speak English. I let my wife call back cause she speaks native Spanish. Again the same story, the guy even hung up the phone. Ended up staying in France before the border where late check-ins are normal. Just install a keybox with pin so people can get the key, it's not that difficult.

Breakfast was good the food was great loved having supper at my the bar watching soccer. Mixta ensalada was stellar

I need to learn more about the bus system but a taxi would be there in less than 5 minutes

Location was perfect for me. I did not take breakfast there. They were able to store my bike safely.

Very good stay, peaceful neighborhood, kind staff, clean, street parking may be easily find around.

A small fridge would have been great for long stays...

Staff were friendly, hotel is next door to University of Burgos campus, and the bar downstairs serves good coffee. Hotel was bike friendly too. Hotel is an easy 2km cycle into the centre of town. Plenty of parking at the University.

Comfortable clean room, big size of my single room. All very modern. Good wifiFriendly staff in the bar downstairs The bar downstairs is good, nice outdoor area and relatively cheap.

A bit far out of city but nearby bus (no 5) and walk to hotel along the river is pleasant

Friendly staff, free parking nearby and very big comfortable room.

It’s a little far away from the city centre.

Entrance was difficult to find. Reception is located in local bar/restaurant that was hard to identify. Person took

Clean room, very comfortable bed, good service in a good price

Limited food available from bar but ideal for overnight stop travelling back to uk

A local bar/restaurant with a hotel attached. It was great! I took 2 rest days from the Camino and this place was perfect. Food...amazing, both in the bar and the restaurant. Staff.....wonderful! Bed/room...I miss it already.

A little walk from the main part of the Cathedral area (10-15 mins) but the quiet neighborhood is very close to the river park.

had a bar downstairs and it was close to bus

a little ways away from the Camino

everything was clean, amazing water pressure

very noisy, terrible isolation. the mattress wasn’t comfortable

Excellent room and welcome . Lovely bar, easy parking close to hotel.

Wanted a meal - asked for the chicken and chips option - told it would be two hours so had to have a very enjoyable toasted sandwich.No actual breakfast - only very limited options in the bar.