Hotel Moti Mahal

It is a very nice hotel, although it is still partly in construction. It is very close to the Pushkar lake, so it is ideal for exploring Pushkar. The staff was very friendly and hospitable, fulfilling all needs that we had. The room and bathroom were spacious, with a large and very comfortable bed. It was very clean. The WIFI worked flawlessly.

I cannot point out anything bad about this accommodation. We were fully satisfied. Once when the construction will be fully over, it will be an amazing place.

Near to the temple and lake. You can walk as well as take a tuktuk if you like.Food was good and was customisable.

Table and chairs on the balcony were not clean.

Very Disgusting Property

Where to start is a Question.... The food was poor. The rooms were dirty. The Bed Linen and other rooms stuff were torn and in very poor condition. The staff was arogant and not helpful...... Extremely Shabby Property not even worth selling on any Platform..... Suggest Booking.com to remove it from your listing

Hot water, walkable to the lake.

Not very clean, sheets had stains on them. Did not try food there as dining room did not seem clean. Laundry came back faded yet somehow still not clean. Didn’t try the pool as did not seem that clean.

A very clean pool. Nice rooms with balcony and view.

No juice in the restaurant at breakfast is a bit strange, especially as it happened at both the occasions we had breakfast.

Location in relation to lake and town. Excellent breakfasts on rooftop. All staff, and managers Mr Naredrea and Mr Hanumar, very helpful. Can certainly recommend this hotel

Close to Pushkar Mela. That’s the only standout for the stay. Service and room keep is mediocre.

The property was close to the market

The staff was very rude and non-cooperative, they would call in every 5 mins for check out. Even though we said we needed some time for the same, they would look at us as in we had committed a crime. We asked for their help to call a taxi for our departure but they were useless. The reception staff is very very rude. They have no manners and they charge for extra water.

Location.

Breakfast was chaotic, no food refills, no tea, had to constantly keep asking for stuff. Only one waiter running around to sort everyone's requests. Disappointing to say the least.

Location .. only 5 mins walk to the centre but located in a quiet area .. large, clean rooms overlooking the garden and swimming pool .. The staff are very accomodating.. we arrived early off a night train and our room was offered and made available as soon as we arrived .. this was very much appreciated ?

staff very friendly. Room very spacious and comfortable especially the bed.

10 + minute walk to the lake / shops / cafés etc. This was a problem for my wife with hip/knee problems.

big room and nice bed

very noisy

From the time you enter the compound of the property you feel elated. The check in was very easy. The room was so big and cool. There was no need for even the fan. A true haveli experience. Regarding food, the choices available can be improved. Taste wise it is good. Very close to the temple but still away from the hustle and bustle of the town.

All parameters are good. As stated earlier the spread can be improved. Options in food are limited

Very large room size. Great balcony. Clean and welcoming

Good size room. Staff supplied an extra blanket and heater.

Breakfast was served late.

Nothing, except for breakfast

Staff and other guests were very very noisy and we could hear them loud and clear from our room and couldn't relax at all. We stayed in 208 and above our room is the restaurant, staff was dragging the tables and chairs which was heard loud and clear in our room. TV was not working. Kettle plug did not fit the wall socket. Cloth rail hanger inside the toilet was fixed at 7 feet, right top of the toilet door. Most annoying thing was the light switch which was outside the room in the corridor. Before going to sleep we were not able to switch off the light from inside the room, we had to put it off from outside. Middle of the night if we have to use the toilet no lights. Worst part is that at 6 in the morning while we were still sleeping the entire room light went on, as one of the staff switched on the main switch in the corridor. Very very disappointing stay. I will not recommend anyone to stay in this place.

Room and bedding was CLEAN. That was the most important factor for us when choosing this hotel. Location is a short walk away from the lake and all the main shops and restaurants.

We didn’t have any hot or even lukewarm water in the shower. Major Issues communicating with hotel manager and staff - I wanted to book a taxi for the next day and I confirmed the day and time with the front desk. Then the next morning we were woken up with a loud phone call asking us to confirm the taxi again and them mentioning the price yet again (which I had already said was fine like three times). Literally 10 seconds after we hung up the phone, a staff member banged on the door to ask about the taxi and we AGAIN had to say what time we wanted it, be informed of the price repetitively and confirm the taxi.Also check in process was painful. While the manager was photocopying my passport, he tried to get me to go into our room and not to worry, he’ll send someone to bring my passports back to me in the room.. um no. I politely declined and said I will wait for my passports at the front desk. He continued to urge me to leave and check into my room. Once passports were copied, I went to check out our room and then 10 minutes later, the front desk ran and said they needed my passports. The guy went through all our pages and then questioned our UK visas and said they had expired. I have no idea why they were asking about our UK visas when we are here to visit India, and would not believe me when I said my visa is valid (only the visa entry date is printed on the UK visa). SO we had to go back to our room to get our BRP UK cards for proof. I’ve stayed at 5 hotels during my time in India so far and not once has this happened. They usually don’t go through every page of your passport like this nosy manager did.

Neat and clean ? food was very costly and wasn't appreciable.

Overall good

The hotel did everything possible to make our stay comfortable. Staff are superb, friendly and helpful. Bedlinen was white and new, towels mostly as well. Staff serviced our room every day without being asked, which is great. It was nice staying a little outside the main market area, within walking distance, and with views to where the camels are located.

Very nice hotel.Quite roomy.Good location. Friendly staff.Breafast was tea coffee puva paratha and toast.good lunch and dinner.Value for money.

Everything was fantastic.