Hôtel Le Roosevelt

Good value for money

That I wasn't informed prior that the Roosevelt is actually closed and our stay was at another hotel on the same road not a massive problem just would of saved the panic when I pulled up outside

Very underwhelming and not made very welcome by the staff

Property was closed, but after a couple of phone calls we were told that there was a room room available at another hotel owned by the same people just down the street. Room was tiny, no extra toilet paper in the bathroom. There were coffee making facilities but no coffee, tea or sugar. The hotel is generally quite run down and we will definitely not be staying there again.

mostly good

minor complaint, but most places are the same. it was a very hot day, yet the duvet cover is a winter (all year) one. its simply to hot! please provide summer / light duvets in summer!

Nothing we never got to stay there.The only thing I can say positive about the alternative hotel, and I struggled to find anything, is that it had electric gates on the secure parking.A good coffee maker in the room ( shame I only like tea )

When we got there the place was closed down.A note in french told us to go to another hotel further down the road.The owner said they were both his and without being rude said he decided where we would stay, as he was a large man with a very big ( SMELLY)dog,and we had no other option we stayed at Hotel Le val Saint Hilaire.This was also on booking.com but again nothing like advertised.Very run down and unkempt.( see pictures) mouldy oranges at breakfast, dirty linen bags were blocking the way to our room and still there when we left the next day. The shower looked newly tiled bit dirty inside.Overflowing ashtrays and bins all around the courtyard.Extremely disappointed not as advertised at all PLEASE update your advert for this place.A full refund would be appreciated.?

Room was ok, to be expected for a reasonable budget hotel. Location is nice, very close to the center and the market that we came to visit. Great fun are the swallows that have built their nests just outside of the windows.

Some of the traffic on the road was very noisy, and when closing the windows for the night the temperature and humidity in the room went up sky high. It would look better if the bird excrements would be cleaned up outside the windows; actually previous occupants of our non-smoking room had apparently used the piles as ashtray too, so there were also cigarette butts just outside the window.

Disappointing. Room was fine. Breakfast poor. Some staff very unhelpful.

Checking in at another hotel 200m up the road from the actual hotel - this was awkward with bikes as we had to check in to get the keys, walk back to the actual hotel, unload the bikes, then ride to the check-in hotel to securely part the bikes, then walk back to the hotel - tiring after a days motorbike riding. The hotel had no notices whatsoever explaining where to check in - we had to hang around until we saw other guests and they told us where to go and what to do.The prices stated on a display board in the actual hotel were 90 Euros for the room and breakfast 14 Euros but this is what we were charged for the room only (104 Euros) – the hotel demanded an extra 14 Euros for breakfast plus city tax.The chap on service at breakfast was rude and unhelpful. Firstly part of the cereal dispenser fell into my cereal along with the cereal which I only discovered when eating it. There was no cold milk – I asked for some and he told me to use the hot milk from the coffee machine. There was only one bottle of water for the entire breakfast restaurant – we asked for some more and eventually he replenished the water bottle but not with a new bottle, instead he filled the bottle from the tap so it was tap water not bottled water.There wasn’t any bacon or sausages – only eggs that we could boil ourselves – that was it for hot food. The croissants ran out quickly so the breakfast was incredibly poor – especially as we believed we’d been charged twice for it.Finally, we wanted to have some evening drinks at the check-in hotel and despite asking twice nobody came to server us so we left.

location was about the only positive

rooms are very dated and noisy, breakfast was 100m down the road in a different hotel and it was very basic. the staff were unhelpful. it was also expensive

Secure parking and good location

Had to gain access and keys from sister hotel,but no instructions on booking.com only a contact number which kept being disconnected before answering only.The way we found out was by chance a couple had just left the hotel and told us.The photo on booking.com isn't accurate as property felt moth balled.

This hotel is closed. If you book here you will actually stay at Hotel Val St Hilaire - which sells for 15 euro less on booking .comThis is clearly not a new arrangement, and I think it is quite cheeky to not announce the changed address ( or acknowledge the price difference)however hotel Val St Hilaire was perfectly pleasant

The notice that the stay will not be at Hotel Roosevelt but a few doors down at Hotel Val St Hilaire was small , and only in French. I missed it when first looking , and was puzzled by the shabby look of the closed frontI think it was rude not to notify guests in advance for this arrangementThe promised restaurant was not open at either hotel

The location was, in theory, very pleasant; much had been done since the devastating floods of January 1995 to tidy/smarten up the waterfront. The back-streets were somewhat decayed in places but there were some attractive shops and several good places to eat. A long walk across the bridge took you to a small, but good supermarket. Carrefour had abandoned their premises in the town centre. A pleasant square with two monuments - one a fine war-memorial - offered plenty of parking if the limited parking nearer the hotel was full.The breakfasts were adequate, but clearly, there had been a drop in clientele. An evening meal, taken, like the breakfasts, at the other Logis, was mediocre and the menu was limited in scope. The staff were friendly, but seemed to be juggling a lot of inconvenient booking and service arrangements - apparently trying to run 2 hotels in parallel but with reduced staff and budget for maintenance.The rooms for eating and the terrasse at the front were tidy but ordinary; the rear section looked out over a patio garden with tired-looking decking. Many people are regretting decking as a quick fix!The location has a history worth exploring and there are some interesting places to visit. You will be welcomed to Belgium/France on your phone many times if you go very far!

The hotel was - at least for the time being - not functioning as a hotel, merely as a dormitory annex to the nearest other Logis along the road - where we were sent by a notice on the door on arrival. It is possible that the apparent non-viability of the establishment was due to Covid inhibiting trade. The recent opening of a "Budget" Ibis just outside the town may also have been a factor.Sadly, the drought and evident watering restrictions meant that almost all the potted plants and shrubs along the road were dead or withered.The building was oppressively warm - probably because of the 2 large drinks refrigeration units in the hallway downstairs which churned out heat constantly. These units were stocked - but locked and not accessed during our stay The worst aspect was the heavy traffic - especially very early in the morning; although he building did not shake, the roar of lorries going past the front windows could not be adequately screened out with the shutters and double-glazing.Clearly, government grants had not extended to creating a ring-road to protect the several (some very nice) cafes and restaurants from noise.The shower-washing-toilet unit was a pre-fabricated "cell"; it had no extractor fan; with the windows closed, this made for a smelly stay. the shower curtain sliders were damaged and a bodge had to be arranged to contain the spray.The lowest-level possible light bulbs made reading difficult. This economy measure could be replaced by a minuterie. Likewise, the corridor upstairs was dim to an unsafe extent; it was difficult to see the lock to fit the room key in.

Nice location with secure private parking for my motorcycle We enjoyed an excellent evening meal with local wine and beer served from the hotel’s restaurant

Nice location, good evening meal. Secure free parking for motorcycles.

Poor breakfast. Hotel was not the one that was booked.

The location and standard of accommodation

French city / tourist tax

Good bed. Very nice location.There's a private , closed parking : super for motorbikes.

Bathroom is very very basic (plastic cabine)Breakfast is rather poorely . Canned fruitsalad, fresh fruit was overripe, no fresh (dark) bread, Zwan sausages, ...Although there was fresh backed apple pie, the breakfast is of poor quality for this price !The price is too high for the quality of the lodging they offer.

It was located on the river not too far from the edge of town so it was easy to access by car. The linen seemed clean.

There was no reception and no clear instructions as to what to do when we arrived which meant that we were standing outside the hotel confused for some time, looking at a completely closed hotel with all of our luggage. Apparently we had to go check in at the owners other hotel which was not far down the road but we had to take our luggage with us. If we knew that it was self check-in, a simple email to us before we got there with instructions would have solved this problem.The hotel has a musty, stale smell as if no fresh air has blown through it for some time. Our rooms carpet was not very clean as there were small bits of debris on our floor. On the last day of our stay, my wife found a toenail clipping (not ours). Even though the room clearly states that it has air conditioning, it does not. They do provide you with a fan though that looks as if it's from the 80s. There is a wifi but the signal is so bad that there might as well not be. My phone would constantly disconnect meaning videos would start playing on my roaming data. No one cleans the room daily. I was surprised by this. It's why I generally prefer booking a hotel rather than an Airbnb, but in this case we would probably have been better off with an Airbnb.The bathroom is interesting... it's completely made of plastic, as if it was taken from an airplane somehow and installed into the room. They didn't give us a spare toilet roll or air freshener.

It is a great location directly at the river.

Vi had booked this hotel, but when we wanted to check-in - we were told to walk to another one. The guy that showed us where to go didn't even offer to carry a bag. At the other hotel they asked if we wanted to have dinner there - when that was not the case he told us we had made a poor choice. We were actually very happy with the Auberge next door - I am sure we made the better choice.

great parking for bikes

the breakfast wasn’t worth the money ,that’s all

Very poor

Very good

Passable